Town Center Orthopedic Associates

I saw Dr. Berg for my very painful shoulder several times over the last year plus. He prescribed Voltaren to help with the inflammation and with physical therapy the pain subsided and I am much better. I asked for a refill of the Voltaren just last week and had to fight with both Dr. Berg and his condescending assistant to get it. Dr wanted me to have my liver and kidney functions tested before he would refill. I told this egomaniac that I have had no issues with this medicine for more than a year and I don’t expect an anti-​inflammatory to problematic when requesting a refill. It’s not like this is a narcotic or even a strong medication. Well, Dr. Berg, true to form, asked me if I understood why he wanted the kidney and liver testing. I promptly told him I did and that I am not stupid. He relented, agreeing to refill the prescription. However, he basically barred me from his office and made me agree that I would find another doctor going forward. He does not like bring questioned and if he does answer it is unnecessarily sarcastic. No problem. I am happy to leave this guy behind. Not only did he speak to me as if I were a 5 year old, he actually said I would not show up for an appointment even if he allowed me to make one. I then lost it and told him in the clearest way possible that I should have dropped him last year when he basically accused me of shopping for pain meds which I certainly was not doing. If you want a doctor who puts his own ego above his patients needs go see Dr. Berg. If you want to be treated as an intelligent person worthy of excellent medical treatment, do what I’m doing, go elsewhere. As I told Berg, there are other doctors.

I’ve been to Town Center Orthopedics several times, for several different reasons, and have seen several of the doctors. Most of them are wonderful. Dr. Fleeter on the other hand, was patronizing, telling me that I’m «too young» to have arthritis, even though I was diagnosed with Psoriatic Arthritis at a young age. Autoimmune diseases don’t discriminate. I was in the office with him for no more than a few minutes, with not even an X-​ray to find out why I’m in pain. All he did was suggest super expensive Physical Therapy. I won’t be going back.

Terrible experience. Dr. Berg cleared my fiancé’s of a broken ankle and then a few weeks later she rolls the same ankle walking. Her ankle swells and it is painful for her to walk on. We schedule an appointment with Dr. Berg and find out her ankle never fully healed in the beginning and have to start over again with a protective boot. I feel like we were just a number and Reston orthopedics didn’t really care if my fiancé’s daughter was fully healed, but instead just wanted to get us out of there. Avoid Reston orthopedics at all cost.

Worst medical experience of my life. The office staff treats you like you are dirt and don’t care you are in pain. I had a wheelchair pulled away from me when I could not even stand because you need to leave your drivers I. D just to use their chair to make it to the lobby when you are having an emergency, in so much pain you might pass out that you can’t stand. I have been there many times but could never recommend this practice due to the office staff treatment. I left there in tears and ended up in e. r

Dr. Pateder is awesome I had c6-​c7 fusion yesterday and feel great. I cannot say enough good things about his PA’s Lauren and April they were helpful, informative, and compassionate. Veronica was awesome and easy to work with on scheduling and getting me the information I needed. The other office staff was also all very nice and helpful. THANK YOU so much for helping me eradicate 18 months of numbing and pain over night.
3 weeks out now and feel the same way I did when I wrote this review!

I get that doctors are busy, but from the receptionists repeatedly telling me they wont accept me as a patient even though I have a referral and my insurance card was very frustrating. Even more frustrating, X-​Ray my hand, say it does not show anything, press on my wrist where I tell you it hurts (twice) with enough pressure to make me wince and pull my hand away. Then you tell me it’s just a sprain, wear a brace for nine months and it will heal and then quickly leave. Your bedside manner sucks. I know I caused the injury to my wrist when I fell, but how about taking some time to explain to my why it still hurts after two weeks, why it doesn’t feel like it’s improving even when I rest it for a week. If it’s just a sprain, I get it, but I’ve sprained my wrist before and it never hurt this bad for this long. I’m going for a second opinion and hopefully someone who will talk to me for more than 60 seconds after I sit around for 45 minutes waiting for him. (after my scheduled appointment time)

This clinic is a mill they are not interested in getting their patient well they are looking to get people in and out it is all about numbers.
My wife was going to this PT clinic for months and Chris Marino would just tell her the pain you have is your lot in life put up with it.
The equipment in this PT clinic is worn out the exercise bike has been broken for months. Chris doesn’t care because that is expense and he is all about profit.

First time at this practice and I had a mixed experience. From what I gather, their protocol is to shuttle every patient who wants an MRI to their XRAY room before they are seen or evaluated by a doctor. After a long wait to be seen, I felt they rushed me and attempted to manipulate me into having XRAYs before being seen by anyone. Luckily the doctor was wonderful but the initial experience left a bad taste in my mouth and makes me doubt the priorities of the practice.

I’ve had two surgeries (minor knee and not so minor shoulder) with Dr. Fleeter. Dr. F is very personable (especially for a surgeon). Maybe it’s doctor dependent, but unlike a lot of other reviewers, I’ve never had to wait more than ~30 minutes to see him (and that was one time after which he apologized for it), and with two surgeries I’ve been in that office a lot. He tends to be on the conservative side with treatment (trying PT first) to avoid surgery unless necessary, which I think is a good quality to have an orthopedist.
My only recommendation is that if you’re looking at surgery, ask a lot of questions, and if you want to know the reality of recovery, talk to a PT, not the surgeon. The PT’s are the ones who see the patients day in and day out. Dr. F isn’t always very good about volunteering all the surgery details in terms of recovery expectations, though he’s quite good at explaining precisely what he’s going to be doing/​what he did while you’re on the table.
I’ve found his PAs be nice as well. After my shoulder surgery I rolled over on my arm at night and woke up to a brief searing pain. I called the office first thing in the morning and the PA called me back within about 2 hours, assured me it was very unlikely that I’d dislodged an anchor but told me to call her back if the pain came back. She was right and my shoulder was fine, at leas the sense that I didn’t dislodge anything in there.

Had to have my back worked on, and was terrified. Met with Dr Pateder and his team, and after a series of diagnostic tests, I had the surgery 3 weeks ago.
It’s been a tough three weeks, but I am healing and have some indication that the original nerve pain is gone.
The team has been compassionate, effective, and encouraging during this process. If you are unfortunately in need of this type service, they are the best medical team I have ever seen. Give them a call.

Worst place. The doctors nor the PT care about the patient. They made me come in multiple times just to get an MRI prescription. Then I found out I needed to wait 8 to 10 days for them to get an approval on the MRI prescription and they never called me about this. The PT there I think his name is Chris gave me a speech about how it was my fault that I had hurt myself. All the PTAs do is tell you exercises that you need to do but they never actually try to understand the source of the pain. After I stopped going they never called to check on me or to even find out why i stopped coming.

I came here for 3 – 4 appointments for a back problem, and the service was awful. Every single time I waited more than an hour and when the doctor finally game he was so disinterested in helping me it was ridiculous. To wait over an hour to have a doctor talk to you for 5 minutes to just hand you off to his PA is absurd.
The cherry on my sundae was my final appointment where I waited over an hour and finally left because I couldn’t stay any longer. A phone call apologizing for this owuld have gone a LONG way. A month later, it turns out this practice billed my insurance even though I didn’t have the appointment!
I can understand a little bit of scheduling backup, as I am married to a physician, but to have to wait over an hour EVERY TIME I come here is completely ridiculous. Clearly these people do not value their patient’s time and try to overload the scheduling to fit as many people in daily while handing most of the work off to their PA’s so the doctors only have to spend the absolute minimum amount of time with each patient.

I have been here twice, once for a problem in my wrist and then another visit due to a neck pain. The visit has been pleasant (well, as pleasant as a Doctor visit can be). Dr Miller was great (for my wrist problem). Explained me 4 available options and I went for a cortisone shot in my wrist (painful at that time, but conditioned improved after couple of days as told by Dr Miller). The wait times has been 15 – 20 minutes which is pretty standard these days. I like that they have an option where you could fill information related to your visit beforehand online. Saves valuable time during the visit.

It’s been interesting reading all the reviews and feel the need to comment. I have been going to Town Center Ortho for many, many years and each time they have corrected the problem. Those of you who waited so long is your problem. Ask at the desk how long is the wait and reschedule if you’re short on time. Emergencies arise often and you would be the first to complain if you were in dire pain and they told you to wait in the exam room while they took care of others. It’s good to know that they don’t give you the bum’s rush and shove you out the door, isn’t it? The doctors give as much time necessary to answer all the patient’s questions and explain any procedure that is necessary. And also, let me address another point… they are absolutely not knife happy. If they say you need surgery… they mean it. Any physical problem goes through a stiff protocol that they adhere to… physical therapy, pain medication or an injection anf if all else fails… surgery. What do I base my opinion on? Let’s see…4 rotator cuff surgeries, cervical fusing, torn miniscus, repaired ACL, carpal tunnel, rebuilt thumb joints, lumbar fusing including 5 titanium screws! Each time I see them for a problem, they always take x Rays and/​or MRI to make certain they have all the facts and THEN they diagnose and treat. At 68 and never an athlete, I am forever grateful to this dedicated group of professionals that have given me a better quality of life. Thank you!

Dr. George Kartalian operated on my knee twice and did a FABULOUS job! He, and his assistant Jeff, provided outstanding customer service and I simply cannot understand the few negative comments as perhaps they confused Dr. K with someone else. If you live in NoVA, go see Dr. Kartalian for knee problems.
Dean — 05/​05/​2014

Had an awful experience with dr fleeter for an ankle sprain. He looked at my X-​ray for about 1.5 seconds (no exaggeration — oh and the technician took three shots, he only looked at one). Didn’t want to prescribe PT even though I requested it and let him know I play soccer competitively. I felt rushed and didn’t feel that all of my concerns were addressed. Seemed very blasé «just another ankle sprain».

In recent years, I’ve become a fairly frequent patient of the physical therapists at Town Center Orthopedic Associates. Therapy sessions are challenging and vigorous and often came with «homework.» Sessions always began on time and nearly every time I showed up, I was warmly welcomed by staff.
The patient-​workout area is very large and airy with excellent ventilation and gear. Cold water is available and the changing room is neat and clean.
I’ve referred friends to this practice and they have been very satisfied with the results.

a few years ago i disclocated my left hand [ring finger] in a tennis court injury [tripped and fell on a recently resurfaced court «sticky”]. their Dr. Fleeter set me up with their hand specialist, Dr. Miller. he correctly diagnosed and assessed the injury for PT, and my finger and hand was restored and healed as good as a 65 year old could expect. based on this experience i went to them for severe upper back/​shoulder pain in March 2012. Dr. Pateder, their cervical spine specialist correctly diagnosed my pain as due to collapsed cervical spinal disks, which cased bone spurs to pinch the spinal nerves serving the upper back, shoulders, and arms. the surgery was promptly scheduled to forestall onset of nerve damage [which would cause loss of feeling in the upper limbs], and his ACDF procedure at Reston Hosp. was 100% successful, with no side effects, even tho i am an elderly but athletically/​sports active lifestyle!
they have two offices, one in reston town center, and one in Centreville just south of Lee Hwy on Rt. 28. have used both locations depending on my schedule, with no problems with appts. etc.

I’ve been there twice and both times I had an extremely long (more than 1 hr.) wait. They also asked me to fill out the same forms that I had completed on their website. I was not impressed at all with their customer service.

Arrived 10 mins early for a 15:15 appointment with Doctor Miller. Then, I waited. And waited. And waited some more. At 16:15, I asked how much longer the wait was going to be. I was told that there were 5 – 6 people ahead of me, still. Really? As in, another hour at least.
Classic case of a doctor thinking that his time is more important than everyone else’s. How about telling patients, «Hey, just so you know, we’re running two hours behind today. Would you like to reschedule?»
I demanded that I get my copay refunded and left, and certainly won’t be back. There are many other doctors who know how to manage their schedules and you’ll only wait 10 – 15 minutes tops. Go there.