The Springs At Reston

Living in this place is like Hell! Please do not move here! Management sucks there is a asshole name Mario who works here who is unprofessional. This is not a place to raise your kids lots of gang activity and the paths nearby are a lot of riff rats. Lots of rodents and trash area is disgusting.

I’ve read the other reviews, and I have to say, my experience was entirely different.
I have had a variety of living situations. In college I lived one year each in: one room with a roommate, a two-​story house with four housemates, a smaller house in the country with two housemates, and a one-​bedroom apartment without roommates. I have also experienced living in the third world (India) sleeping on tile floors, daily power-​outages, etc. but even there I found a way to be comfortable and happy.
Any living situation where multiple humans are packed into a small space is not going to be perfect. If we want a perfect living situation, then we can go into debt and buy a mansion, pay property tax, trash fees, and maintain the landscaping… That is our choice, just as it is our choice which apartment to live in. I did my research, and I chose to live in The Springs at Reston.
This is an APARTMENT, and I have had a great experience shopping, choosing, moving in, and living here. The office staff has always been extremely polite, respectful.
I won’t lie, the place was not 100% flawless the day I moved in, but I noted all the issues, brought them to the office’s attention, and they were fixed. Now, there is a fixed water bill, and there is a carpet cleaning fee on move-​out, the office staff made that clear on day one — before I signed anything. I knew all that before making the decision to live here. In spite of these things, I chose The Springs.
The week I needed to move my job schedule was extremely hectic, I was working 16 hour days, and the only day I had to apartment-​hunt was Sunday. Many offices advertise that they are open on Sundays, but The Springs was the only one which actually answered my call and showed me around.
Compare other properties in the Reston area: real-​estate here is expensive. Try to find larger dimensions for these prices anywhere else in Reston.
I am also a biker, and there are trails here which connect to many parks and the W-​OD trail without ever hitting a main road. Great.

I am current in this complex. This is my second year and yeah. kill me now. If I would’ve time to look for a different complex. I would! Had to move to a different unit. Well, you know, all I can say is, it does not pay nor worth it to be nice to the people in the office. Because they will take advantage of you big time. I can asure you that! Here is the unit they moved me into after a year of being the nicest tenant. (Check the photos with title «finally» lol… Do I need to say more. and oh 2 weeks passed my lease that I waited for this to be done. and this is what they call «oh, finally, your unit is now ready». Golly!!! Ugh. why can’t we post without clicking a start!!! It does not deserve even on corner of the star!!!

This place went from just okay to complete crap in the 3 years that my husband and I have lived here. It all started in the second year when our AC unit broke in the middle of July. It was a hell of task trying to get the unit replaced and it took several days. The office at least brought in an indoor AC unit for us to use. We ended up sleeping naked in the living room camped out in front of the unit until our outdoor unit was deemed worthless and finally replaced. The water gets shut off here on a regular basis for «emergency leaks.» The trash compactor is a nasty mess, as people are too stupid to open the door and put their trash INSIDE the dumpster. They just pile it up in a heap, which attracts flies and squirrels, etc. When I dump my trash, I wade through the other bags like I’m in some 3^rd world country. It’s disgusting, and the management doesn’t respond to emails or complaints about it. And agreeing with another poster, there is yellow stuff running down the bathroom walls, but it hardens so that cleaning it off is impossible. Thank God we found a new place and will be moving soon.

I applied for an apartment but got denied because the background check service they use came up with a name that was similar to mine but was not me. When I asked Erica Ward if she was sure that the individual on the report was me she insisted that many leasing offices use this service and they match it up with your social so they cannot be wrong. She also said that the report did not have detailed information so she didn’t even check it after I asked her to confirm. Erica sent me the report and lo and behold the information that she said wasn’t provided was there on page 4. The so called person with a record had the same First name and DOB but a totally different Middle name and Last Name. BE MORE THOROUGH ERICA WARD!!!

Mercedes Benz
DO NOT LIVE THERE, The Spring At Reston apartments compound, the apartments are stuffed with roaches and mice, dirty carpet, kitchen appliances in bad conditions, laundry facility inappropriate, only one trash compactor, which always filled and trash bag in large heaps around it, which collects large swarm of flies, no designated parking spots and its number is limited and if you came late, you might park outside the compound, no water meters for the apartments and the water bill divided by numbers of the units in the building, no matter if it is one or two bedrooms unit, lousy managements, maintenance team, and the rental office members with bad attitude, and if you file a complaint to the headquarter «LEARNER Management» they return it to the rental office, the rental office policies are lousy, cheating when vacating your unit regarding the deposit, counting the vacation notice days, the carpet cleaning fees, and end up by transfer you to a collection agency. It is bad experience by all mean.

I have lived here for two years and hate it! They fix things whenever they feel like it, and don’t like to be reminded when the same item keeps getting «fixed» over and over again. I’ve had to call the police on my neighbors and management did nothing to handle the situation. I’ve called repeatedly on numerous occasions to get things fixed in the apartment. I would like to say that my apartment is the cleanest one in the entire neighborhood. We take care of our living space, and in return we get raises on the rent, rat problems, and a lousy (at best) management that is good for nothing. DO NOT LIVE HERE!!!

DON’T DO IT! The roaches are so bold, they don’t even bother to hide when you turn on the light! And don’t EVER take your trash to the dumpster and accidentally lock yourself out. When you go to the office at 5:59pm, they will tell you that it’s after hours, they close at 6, and that they can’t do anything for you since it’s against company policy. Yep.