Safeway

Worst grocery store I’ve been to; I made an account just to complain about this shitty store. No selection, everything is past its fresh date, and they can’t be bothered to update their store hours. NEVER SHOP AT THIS SHITHOLE!!!

Friendly staff, everything stocked well, they keep lines moving. Don’t listen to haters, this is a solid store with everything you could expect and more.

I don’t go here unless every other option is out of the picture, then i will force myself to go to this store. I don’t buy enough to know whether the products are good or bad, but the customer service received from the cashier every single time i go here is so bad.

I try NOT to use this store because each time I go there I get frustrated. It is almost impossible to get assistance, I have no idea where the employees are-​I rarely see any except at the cash registerers. Today I needed a few items but was surprised to see only ONE cashier open, and this one open registered has a few people in line with large carts full of groceries. The only other option was the self-​check out which also had long lines! It took about 20 – 25 minutes to wait in line, scan and pay. I find this ridiculous! Please consider having more employees available to help and more registers open.

Nice people…
Bakery could use some upkeep… just got a box of cookies and their all stale.

This isn’t one of the new fancy Safeways that have been popping up closer to DC, but nonetheless, it doesn’t look rundown either. You have to give them credit for that.
Things are easy to locate, self-​checkout isn’t difficult, though they had a weird knife giveaway and were asking people who spent over $ 10 to see an associate for a stamp. That was odd.

What started out as a quick stop to grab aspirin and a large box of trash bags became the highlight of my day. Thinking that all Safeway Stores adhere to pretty much the same configuration, I confidently entered the «Pharmacy» doorway and headed confidently down the aisle assuming I knew where everything would be.
Well, this store had recently rearranged some aisles and I wasn’t the only customer who was walking around looking confused. After ten minutes spent searching for aspirin I approached the pharmacist who smiled and pointed to aisle 10. (Nowhere near the pharmacy counter). I quickly grabbed what I came for and headed for the exit, because even though this store is large and well stocked, it seemed depressing. Could be the dim lighting/​drab colors.
On my way to the checkout counter the tone of my experience shifted. I accidently stumbled upon the type of kindness and patience you might have read about but hardly ever come across in the real world. Two young men, both store employees, were helping a blind older man find what he wanted on the store shelves. They worked together as a team, not overwhelming him with information, simply describing the choices available. When he had the groceries he came for they guided him in the most respectful way toward the checkout area. All I could do was watch.
The two young men appeared to be in their 20s and were intentionally gentle and respectful as they helped this customer. This level of respect for an older person is so unusual, I found the scene exceptionally touching. What’s even more amazing is that by merely observing this good deed my bystander’s heart lifted with joy. I paused to thank them (on my way out) for what I saw as unusual kindness. Believe it or not, that took them by surprise. Little did they know they’d put a big smile on my face and changed my day for the better. Thank you!

This store is great to visit lAte at night when it is not too busy and all of the staff of the various departments are super friendly and helpful.
on the variousare

I wish I had the ability to give this store zero stars. I come frequently for misc groceries and dry cleaning services simply because of convenience. I’ve always dreaded bringing laundry for cleaning as the service desk is unmanned 95% of the time I am there. I can understand not having staff at the service desk every minute, but to stand there and be ignored for five minutes or more is inexcusable. What really gets me is all the staff that see me there and go about their business, including managers. Tonight I endured 10+ minutes of waiting before I finally forced the issue. That was the straw for me. I will never shop at this store for anything again, even if I have to sacrifice convenience!

I love the safeway for u program saving me up to 1.00 off the gallon. Sometimes they just give me free things based off of what I buy. Last week I got 60 cents off the gallon and a free 6 pack off toilet paper! The store is very clean and the staff is always very friendly and helpful. Wal mart beats the prices by pennies but if you fill up on premium like i do it definitely evens out.

This place needs to be shut down and most of the staff needs to attend customer service training. Don’t ever buy deli from the case. Have them slice it fresh for you and even then – make sure the meat or cheese has not been laying out on the counter. Perhaps one of the most depressing stores I have ever been to. The best part of the store are the self check out lanes so you don’t have to deal with cashiers who think they are doing you a huge favor. Stay away. Go to Harris Teeter. Shop at your own risk.

Seems to be a solid, middle of the road Safeway. Went here on a saturday morning and didn’t have to wait too long. Might have hit it on a good day.

This Safeway has changed a lot since I wrote my initial review. Employees are not seen lurking out front as often, for starters. Also, they completely re-​did their wine and beer section and, if you go at the right time of day, the manager of the wine section is always in the aisle to offer advice or answer questions. For beer lovers, check out the super secret, hidden beer section in the back, right of the store.

Lines, Lines, Lines… Slow all the time. No matter what time of day you go. They need more checkers and also let them work overtime when they want, but the union will not let them… Looks like 3 at the most will work the checkout… I avoid this store, suggest you do the same.
Regards,

Why are there 20 registers, but I’ve only ever seen 2 working at the same time? Get some self checkout machines for God’s sake, it’s 2012 and you don’t have the staff to handle customers. Price wise, Safeway is alright. Their produce isn’t quite as good as the Giant down the road, but I’m a big fan of their new just 4 u coupon system, which can actually give you some decent deals.
Update:
They installed self checkout, and relief washes over in an awesome wave.

I hate this grocery store but I continue to shop here because it is right next to my house. Something changed in management a few years ago for the worse and now there are never enough checkers and never anyone at the customer service desk. The produce is pathetic, especially if you shop in the evening. Clearly the produce is stocked up in the morning and never refreshed. I have found expired items on the shelves many times, including milk. The prices are higher than you can find elsewhere.
More than once I have gone to the customer service counter (to pick up dry cleaning, return something, or get a refund for coupons the checker forgot to scan) and then told the customer service person is in a register and I have to go back and stand in line. GRRRR!
The only saving grace for this place is the checker Bob. He actually talks to the customers, jokes around with them, bags the groceries as if he cares whether you can lift the bags and whether your items will get broken, and gives out some candy. They don’t make ‘em like that anymore.

This is an example of poor management at it’s finest. Here is a to do list:
1. Get corporate to install self check outs.
2. Fire the slackers that come in late or call out sick. (I hear the cashiers comments about this frequently)
3. Managers know how to work the register! Ring us up!!!
4. HIRE MORE CASHIERS!!!
5. Learn your traffic patterns. Saturday mornings are a great day to have plenty of check outs open.
6. Wave to me as I drive 3 miles out of my
way to shop elsewhere.

How in the hell can a crappy store like this (and all other safeways) stay in business? Probably because people are lazy like me and do not want to travel the extra 5 miles for the alternative stores.
Produce is crap, Seafood and meats are crap. I am going out on a limb here and say the whole place is crap (although they have a nice beer selection at some stores)
People are generally nice, except for the managers. Service Desk? You kidding me? Baggers? Not!
Oh and one last thing before I conclude this b*tch fest of a review, Expect long and slow lines every single time. No matter what time of day.
I suggest driving to Harris Teeter or Giant if you want to avoid this dismal excuse for a grocery store.

Come in here a few times to pick up snacks or protein supplements during work hours. It’s very quiet. The store is really big though. The service is not bad. Pretty friendly people. But Safeway prices are just expensive. Nothing I want is ever on sale and when it is… it’s barely a deal.
It still has a wide selection of items though so that is a plus I guess.
Overall. OK.

Is it snobby if I think it’s weird that grocery store employees don’t know what hummus is?
The place is clean, the produce is somewhat lame, but very typical of Safeway. Not the best Safeway I’ve been to, but decent; I am just very disappointed I left without my precious hummus.