2K Racing

The WORST customer service ever! The person running the store had a negative attitude in store and on the phone. I went in for simple lightbulb replacement, and couldn’t answer a simple question. When asked the question he tried to making me feel stupid. Once I said «you shouldn’t talk to people like that» he cancel my transaction. A real asshole that looks like he hates his job. I would too if I was in my 30s working at a dead-​end job. I wouldn’t suggest this shop to anyone!

I purchased a 2016 lexus es350 and wanted to lower it. I checked with my local aftermarket car shops that I have dealt with before and they all said there are no lowering coils for that car. The Internet said the same.
A co-​worker of mine recommend that I go to 2k racing and speak with John. Immediately John came outside and took measurements of my existing coils and said he would call me in a few days. 2 days later John called and said coils from a Camry v6 would work. Both cars have the same specs.
The car was lowered today and John and his team did an excellent job.
It’s people like John that strive in this industry and will always succeed at what they do. 2 minutes of his time resulted in a life long customer and I will always recommend his service
John thank you.

Called to check on availablility of part, was met with a man with extremely poor customer service skills. There is no need to be rude to customers because of a simple inventory inquiry. First impressions last. I planned to get a lot of work done here but now I’m looking elsewhere.

John is like a machine. he remembers everything and is very knowledgeable. As long as you are a little patient he can really make sure everything you want is exactly right. I have not complaints and I will defiantly refer may people to 2kracing.
When I was unsure about what to do, I was never rushed or pressured. The advice was always there and it was always good. Need some help with a set up, ask John and he know what to do… I was quite stress over what was going to work and look good. but things turned out just perfect!
Install was smooth and fast. I really am happy overall. my best experience on anything I’ve done. At all other places I found my self redoing their work. That wasn’t necessary here which is why I’m all smiles. So definitely come here you won’t regret it!

Bought some rims and tires for my car. A few days installed and very happy with the service. The next 2 times where not so happy. But not because of them, the potholes in LA… however, ordered another rim and so far, I’m still a happy costumer… many rims in stock and if they don’t have it, they’ll get it in a few days. So far so good.

Horrible customer service, negligent work ethic, very cheap with his customers, I mean a little thing can go a long way specially when he is so rude. John makes you feel like he is doing you a favor to touch your baby project and you paying him $ 831 for it, yet when you open your door car parts and interior air ducts fall off and claim I don’t know it was like this I guess. He claimed he will do one thing then when I came to pick up car he said he can’t do that. Well why didn’t you tell me an I would go to the person who would do that from the beginning. Shady, lazy, overrated!

First off, this is my second time at this shop. I didn’t write a Unilocal the first time cause I hadn’t purchased anything and only asked for knowledge and prices on a few items, mainly spring kits, exhaust systems, and lighting. I spoke with John and he answered every question I had in a honest manner, even random ones just to see what else they could do. He was very knowledgeable on every item I asked about without hesitation, and I know he wasn’t talking out of his rear cause I’ve looked these products up before. Just for that this shop deserves 5 stars. Anyways, I’m giving 5 stars on this one because I literally called about 45 mins prior to the shop closing asking about certain wheels which I wanted but didn’t need. I mainly needed 4 tires for my 18“s but thought this might be a good chance to upgrade to 19“s in which I’ve been wanting, so I got there about 15 mins to closing and I got bad ass wheels and tires for way better of a price than even online prices. Also managed to get them installed that day, knowing I had a far drive later that night. Not gonna mention what I paid because in a way it was sort of like a treat others like you’d treat your yourself feeling and I don’t think rude people should get hooked up the way I did. Thanks 2k!!!

John at 2k racing did an awesome job on my car. he installed k&n filter and QTP bolt on. I am very pleased. the price was more than fair my recommendation go threw john!
I recommend also setting an appointment before going there.

I have been coming here on and off whenever I have time for a new project for the past 2 – 3 years first for a lot of bolt on upgrades for my tsx and now for more exterior and stance upgrades for my Honda fit and these guys treat you right. Never had an issue and their prices are more than fair. Also one thing I like about them is they take appointments because if they are to busy they won’t even do a half ass job on your car and take the money they just don’t start and pencil you in for another time when they can put all their time and effort into your vehicle. Hope you guys are still there for a while for many future projects I will be having.

Paid the $ 120 to check for my suspension noise, picked up the car and still was the same. Went back and his response was call H&R customer service it’s probably this or that. I finally figured it out at another shop that he had never installed my original stoppers. Also the attitude wasn’t there. Bad service I’m never referring anyone or going there again.

They have got tons of parts that they can. they are friendly and customer supportive. I have bought several things over the past with them they never let me down. I truly recommend this place if you want good price and if ur a tuner like me.

Amazingly horrible customer service!
I ordered a silencer for my muffler. They sent me a different item. I contacted the customer service, and they said it was different, but the functionality was the same so there should be no problem. ??? When people are modifying a car, don’t people care about the esthetic? If the appearance of the item they sent me was different, of course, I would not be happy. If the item was out of stock, they should have contacted me first.
So in the end, I said since the wrong item was sent, I would like to return. They still insisted that they did not send a wrong item because they work the same. Ok, good-​bye!
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Notice how they started commenting negative reviews saying their positive reviews are filtered out. They are filtered out for reasons. Those reviews are likely from fraudulent accounts. Also, when people had a bad experience, they should at least give an apology. That’s what people call good customer service.

The salesman name is john
He was very patience with me
While i was picking out my lights and things and helpful with other questions

Came here to look at a couple parts and decided to get a lot of aesthetic work done. The staff did a superb job and gave me a very fair price on everything. I will definitely be coming back to do additional work to my car in the future. I recommend this place to anyone in the valley with an import they want worked on.

Horrible staff. They don’t know how to run business AT ALL. Not only did I have a bad experience with them my friends also have. Stay away and go pay a little more somewhere else that knows actually how to treat customers.

I just picked up my car. I am a happy camper. I had to get a new muffler as my old one was broken. John, the owner, was able to get me a used one that was pretty much new and even gave me some sick headlight bulbs when all I asked him was to get me a replacement. I’ve been goin there for a few years, and he’s always very professional and genuinely helpful. I would recommend this place to anyone looking to get any work done on their car.

Great place for cheap prices. If, you know your product this is a great place to get it from. Get prices for quick release and hubs for cars.

I have known 2k racing for over 6 years and every time I need to fix something with my car (electrical, rims, spoiler, paints) I go to John. I have never had a problem with them and they always do a nice and clean job on whatever it is they are doing for me. His pricing is also reasonable that’s why I always go back to them. For the past 6 I have recommended all my friends to John b/​c I know he does a great job.

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The shop has deleted their original response and updated it with some gibberish about Unilocal needing help… This shop needs help. They think they can actually convince Unilocal users that they shouldn’t trust Unilocal to filter fake reviews ans spam… LOL. This is exactly how they will repair your vehicle too! In between lectures you will receive terrible service at a «too good to be true because it’s a bait and switch» price. Worst shop ever, and they prove it over and over again.
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I think the shop’s response (a mere 3 years after my review was posted) says quite enough about how they treat their customers. You have been warned. Looks like they have been having some fake 5-​star reviews posted, which are aptly filtered by Unilocal’s community management.
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I bought a Greddy Turbo timer for my 08 Mazdaspeed 3 with installation from this shop just yesterday.
The guy on the phone sounded intelligent enough, so I went ahead and allowed them to install even though I prefer to do all of my own. I figured since they said they could do it in an hour I couldn’t match that and was happy to find a tuner shop ready willing and able to hook me up!
Upon first glance, the turbo timer looked like it was installed nicely, they explained to me that they didn’t want to drill any holes in my dash so they wouldn’t mess up my car, and I was ok with that.
My turbo timer was double stuck to the underside of the dash, and I found it to be in a pretty convenient spot for me. I was happy.
When driving home I realized that the turbo timer was not responding to any harsh driving even though it was in ‘full auto’ mode, a mode which should dynamically change the countdown time based on how hard you drive your car.
I went to refer to the documentation that they left for me, and found only an instruction manual from the Japanese version of the product, indicating that this shop buys the Japanese stuff to increase profit margin. After locating the english manual online, I went into the setup and found that they did not connect my speed sensor wire, my e-​brake censor wire, and also my rpm detection wire was not connected to the correct wire, so the full auto function was completely useless, along with all built in safety features.
Completely worthless install. They didn’t even use the harness that they were supposed to use and instead cut into my wires in my dashboard. The WRONG wires.
I emailed them with my discontent, and they emailed back stating they were under the impression it was a ‘simple install’ that didn’t include any of the safety features of the unit. They ignored my mention of the rpm wire being connected to the wrong wire, and claimed that if I paid them MORE for the install I would have gotten the complete install. Never once when selling me the install did they mention that there were more than one install type of this item.
Needless to say I will not be bringing my car back to this shop for any sort of make-​good (not that 2kracing offered one), so I’m back to the drawing board.
Complete bait and switch tactics at a shitty shop in a shitty location in the valley. Bunch of lazy retards. It’s guys like this that give tuner shops a bad reputation. STAY AWAY.

Ok. first i wanna say i loooveee cars and been to many After market car Part shops, BUt this one is the |FARRRR MOSTTT THE WORST ONE EVER!!! 1^st. their car parts are WACK! they sell all the cheap parts from the ebay. like no brand name exhaust etc. i mean on the website they say they have everything, stuff like apexi, hks, greddy, cams to turbos, but when you go in the store,…NOTHING. they dont even have those shit on stock. (let me tell you WHYYY I REALLY HATE THIS SHOP)
DONT EVERRR GO HERE. if you guys are the true JDM fans go to Arcadia or diamond bars they only Fix supra skylines wrx and many cars and they are japanese so they know their crap.
ok so i went to go get my stock hood off my car because i couldnt get it off. so they cut the bolts and etc and they take it off for me. Since i couldnt pyut the hook in my car i asked them if i can leave it at the store. 3 days later. my hood is in the trash and they told me to pay 20 bucks for putting your hood here for 3 days. also they scratched and dented my hood. not jsut that just cutting of the bolts cost 30 bucks. is he dumb?