Truckee Meadows Cremation & Burial Services

Choosing a funeral home is one of the hardest things a family can do. Looked for reviews on Unilocal and decided to call Truckee Meadows. From the time Joanne answered the phone to the time the nice people came to my pic up my uncle, I could not tell you how happy we were with our decision to use Truckee Meadows. Since then we have used their service a couple more times and have even established a friendship with the Joanne Carol Michelle and Anthony. I would recommend this company to the queen… Not only are they very compassionate but they are very reasonably priced. When you walk in to their office you can feel how comfortable your experience is going to be. Thank you Truckee Meadows and your staff for all you have done for my family. If I could give you a 10 stars I would…

Our family used this Funeral Home and the staff showed exceptional professionalism. They greeted us with kindness and warmth when we walked in. We used other funeral homes that lacked this, treated us coldly and over charged. Carol, assisted us through this difficult time, answering all of our questions. Truckee Meadows was smaller than some, but clean and had a family oriented warmth that many others are lacking. We will definitely continue to use there services and refer others!

If I could give a zero for this review I would. Our experience with this facility was absolutely appalling. My father passed away very unexpectedly while on vacation here. Upon arrival to the facility it was obvious that the accommodations were terrible. It is located in a run down house that smells terrible upon entrance. The woman at the desk asked if she could help us despite us having an appointment. We informed her we had an appointment and she told us it would be just a second. Shortly thereafter a man named Carol came out to get us. He took us back to a small room. In this room was a table with 4 chairs. Carol told us to take a seat in any chair except his. He then proceeded to pull out two folding chairs. We took a seat and Carol immediately got down to business asking questions about my father’s personal information for the death certificate. There was no Kleenex offered and no compassion. I honestly have never met someone so insensitive in my life. Carol left the room to photocopy my dad’s ID and at that point I asked my mother if she was uncomfortable with the way we were being treated. She said yes but was scared and didn’t know what other options we had. When Carol came back into the room, I immediately expressed my concerns that I was frustrated with his lack of care and compassion. I told him that I knew it was a business transaction for him but for us it was a very emotional and scary time. Carol’s response was to immediately shut the folder with my dad’s paperwork, stand up and slide the folder across the table to us. No sincere apology, no explanation for his behavior, we were just dismissed. We immediately left and phoned another local funeral home and were very thankful we did. I wouldn’t recommend Truckee Meadows to my worst enemy. I will be contacting the BBB, the local newspaper and the hospital who recommended this facility.

Used their services for the first time this month and just had to write a review because of the excellent and reasonably priced service they provided. Both of my parents passed away here in Reno — my Father passed first, several years ago, and I used another mortuary. No issues there, except that it was extremely expensive. When my Mother passed earlier this month, a relative recommended Truckee Meadows Cremation and Burial, telling me it was a lot less expensive than the other mortuary we previously used. I immediately called and spoke with Joann who was very helpful in having my Mother transferred from the on-​call facility, then went in and met with Carroll who was always very helpful. Things went smoothly and all for more than half the cost of the other mortuary I used! I bought caskets from the mortuary each time (yes, I know it’s cheaper to buy online), and even with that added cost, Truckee Meadows Cremation and Burial’s cost was still substantially (translation — thousands less) lower than the other mortuary, without compromising service or quality in any way. I would definitely recommend Truckee Meadows Cremation and Burial — they are reasonably priced and they’ll give you much needed peace of mind at a most difficult time.

While looking for a funeral home, I was hoping to find some reviews. Obviously there are not many.
I made my phone calls a few days before my moms death, when I called Truckee Meadows, Caroll was very upfront and honest, no weird funeral home speak. When my mom passed away, Truckee Meadows showed up to take her away. JoAnn came in and hugged all of us. When they transferred my mom we all stepped into the other room, the hospice nurse came in and told us they are the only funeral home that wraps the person in a sheet not a plastic bag. We made the decision to go out and say a final goodbye. They had my mom on the gurney with a beautiful velvet blanket over her.
This may seem a little weird, but this was really important to us. I have been through this before, and this was the most comfortable experience I have been through.
I hope this helps you with this difficult decision.

We pre-​arranged and pre-​paid a funeral for a family member there a couple of years ago, and the time came to use it recently. Frankly, we had chosen them because they were so much cheaper than others in the area and because they’d let us pre-​pay. When we went back to them this month, they carried out our plans exactly as we’d made them with absolutely no effort to upsell us on anything. They even talked us out of paying for embalming, which they correctly said we didn’t need. The casket we’d picked out from a catalog looked fine.
They do not have a chapel or any facility for holding funeral services, so this may not be the place for you if you want a big, impressive funeral all in one package. However, if you are looking to cremate or bury someone as affordably as possible while still maintaining the dignity of the deceased, I definitely recommend Truckee Meadows.

Well, there’s really no way to review a cremation place with an uplifting tone — so let me just cover the bases.
The people who work here are friendly and supportive.
They’ll work within your budget.
They cremate on site.
It’s family owned.
They act as quickly as you’d like them to.
It just looks like a house on a busy street, but once you go inside there’s a conference type room and a viewing room. I’m assuming the cremation happens in the back, the lady assured me they do it on site.
Finding a place that didn’t over change was hard. And as much as I hate reviewing a place like this because it’s just not fun, I hope that someone finds it useful at some point. I highly recommend them.