The Villas at Keystone Canyon

Only complaints are the walls and ceiling are very thin (sleeping in on a weekend? reading peacefully? forget about it). I can pinpoint where my above neighbor is walking within a foot. I’m worried those under us can hear us so we try to walk softly. You can hear most conversations including the microwave and refrigerator from the neighbors side. Its close to the university so you have to deal with a large student population so thats a big minus, speeding in the parking lot, max volume car sound systems every single day, won’t stop at stop signs, not the classiest of people but we were all students once I guess. Our neighbor snores through the wall, but nothing to do for that. Mashed up this review with our experiences and that of our friends in another building who have some horror stories to tell but we kept it brief.

The Villas are a great place to live. I was one of the first individuals to move into the Reno-​view apartments (2 bed, 2 bath) and have enjoyed the spacious apartment and garage for storage. Charlotte, Madison, and Ryan, the Property Manager, are all friendly and very easy to work with. Whether it was helping me check on my garage or taking care of my packages, they’ve been really helpful. Couldn’t imagine living at another place, especially with the amazing running/​biking trails out the backdoor.

Initially this was going to be a 3 star maybe 4 star review, however, after the hustle and commitment to the community by the staff, I changed my mind. Initial move in was simple, we spoke with Charlotte first, then paperwork was handled by Madisen. Madisen went through the lease with simplicity and confidence about what she was saying which portrayed her professionalism. The manager is Ryan however there is a difference between a manager and a leader. Managers tell people what to do, leaders take initiative and show direction, which is exactly what he did. I will not comment about my troubles because of they way they were handled by Ryan and the entire staff. Furthermore, if you are looking for a place to live that is in my opinion 20−30% below what it should be to live here, and want to live lavishly in Reno, look no more. Charlotte & Madisen, keep smiling!
The downfall–
You must use AT&T, period.

Gotta say I love living here! The apartments were brand new upon moving in, and something about being the first to live here is really satisfying. The kitchen is gorgeous and we have plenty of counter space, and cabinets! The patio is the perfect size and you can definitely have room for some plants as well. The rooms are a great size, and the apartment is dog friendly as long as the pet is under 50 pounds. I love living here and I’m so happy I made the choice to reside at the Villas. Great staff, great location! Can’t be beat!

My boyfriend and I moved to Reno this past July and had been searching for an apartment remotely from Chicago. We had not had much luck until I called The Villas. When I called I spoke with Maria on the phone and she was very helpful and got our application process going very quickly. When we arrived in Reno we were able to move right into our apartment and it was just as nice as it was described. The unit is brand new and has very nice appliances. The staff continues to be friendly and helpful! We are very pleased with our experience at The Villas so far!

I have lived at the Villas at Keystone Canyon for a month now, and it has been like a vacation. Let me share with you what I have fallen in love with since I’ve been here. First of all, the location of this beautiful development absolutely cannot be beat. It is it’s own separate entity; away from the city and neighborhoods. The buildings sit up on a hill with miles and miles of trails in the back. Personally, I’ve been enjoying a walk every night along the developed road that goes up along one of these hills. If you go on this walk at 8:45 pm (during the summer months) you can see downtown, the colorful casinos all lit up and, of course, the Sierra Nevadas. Go a little earlier if you want to watch a breathtaking sunset. The apartment itself is lovely. Clean, high ceilings, lots of cabinet space and quiet! Rarely do hear my neighbors. The walls and floors seem very thick and solid (I’ve come to see how necessary that is). Granted, I’ve only lived here a month, but our first utility bill was incredibly low. All of the appliances are energy efficient and it’s definitely being reflected in our bills. I’m also finding, as we’re going into the hot months, that the central air in the apartment cools down the place very fast and keeps the cool air inside long after you turn the central air off. The patios are a great amount of space and I’m in love with the breeze that comes with being so high up. I’m growing herbs and a few vegetables on my patio and they get just the right amount of sunshine. The space inside the apartment is larger than a few other apartments that we looked at before deciding on the Villas. There’s a beautiful fireplace with a mantle above, clean, neutral tone walls, granite counter tops and wood-​like floors. They’ve provided a modern almost zen-​like, minimalist floor plan; all you need to add is a little bit of your own style of decorating and you have yourself a gorgeous home. I use the guest bed room as an office. There’s three windows in that room and all the natural light somehow makes me very productive and focused. There’s only one window in the master bedroom, and with the blinds down, it stays dark and I never feel as though my privacy is being infringed upon. Lastly, the pool! I sit by the pool every day. It’s clean and nicely laid out. There’s also gas fire pits and an excellent hot tub. Of course, it goes without saying that you do have to share, but when I get the place to myself it’s my personal heaven! I’ll spend a good hour reading, writing and listening to music. If I go early in the daytime I have my coffee by the pool; it truly doesn’t get much better in my book! If you find these things are also important to you, I highly recommend taking a tour of this place. Everyone is so friendly and kind here; they’re genuinely happy to see you and I’m happy to see them. I feel this place has a wonderful, fresh energy and you can see it in the staff and your neighbors. Thank you for taking the time to read my review!

Initially I did have a lot of problems with the people that work for this apartment complex but I would just like to update my review because after all of the issues that I had with them they have made an effort to make things better. They made my application process a breeze and have been making an effort to help me. I do still think that my first review is valid but I will note the effort that they have made to fix the issues that occurred.

My boyfriend and I viewed the Villas at Keystone Canyon. The apartments are brand new and exactly what we were looking for. After spending hours and hours of searching for a new place to live, we came across these apartments the staff was very friendly and helpful, Ryan went above and beyond to work with our move in dates. After moving in we noticed a few minor issues, which I’m sure comes with very new property. Went to the office made Ryan aware of our issues and he had them fixed the same day. We couldn’t be happier with the complex and the friendly staff!