The Enclave Apartmetns

when we were moving out they wanted to charge for a small stain in the master bedroom carpet knowing they were going to replace it. when we did our walk through the maint manager said i wish every one would leave the apartment like this. when we went to return our keys they wanted to charge us for additional cleaning. they sent to collections for 285. they never even tried to contact us.
spineless people. horrible human beings. you have bee warned do not move in here go to the sharlands.

DO NOT LIVE HERE!!!
I lived in this apartment complex for almost 2 years and hated every minute of it. The all women staff are so rude and fake. The manager Marigue was the worst. None of them cared about anything but taking your money. When I moved out I was charged to have the whole apartment recarpetted, a window replace that wasn’t broken, and $ 200 to Clean the carpets. The pool was always dirty, the hot tub was being repaired most of the time, the gym equipment was always broken. The maintenance staff couldn’t fix anything. In one room in my apartment the heating and air conditioning didn’t work. The maintenance men are all little pets to the staff and will tell the manager false information. The staff does not take noise complaints seriously. They constantly are posting noticed about picking up dog poop or being fined but there was always dog poop everywhere.
A friend of mine did the original carpet in this complex when they originally opened. The carpet has never been replaced (except when they charge the tenants for it). The quality of people that live here is very low. Expect parties and loud neighbors every weekend. The access gates were never working so they were always left open. Type in any code and they will open as well. The gates for pedestrian entrance required no key so anyone could just walk in. The apartments have no security. When I moved in the fridge was broken so all of my food went bad.
Just a horrible place to live.

Rude staff and along with that, untrustworthy staff.
You would think only being 19, i would not know anything just because «i’m too young». Well you’re wrong, this place is a joke and I could very well remember why to dislike this place.
First off, I would give a half a star if i could, just because their christmas parties were actually the highlight of my experience there.
And actually the christmas parties were the only time you’ll see the staff putting on their «we love getting your money» fake smiles.
The staff, as of what i remember, they were all ladies. After signing your lease, that ‘welcoming’ attitude then turns into a ‘we are better then all of you’ attitude.
Yep, I remember going in many times with my mother or times to just past by to go to the gym and these ladies look down at you like you are a peasant to them.
But going into my actual complaint about this place:
I believe her name was linda and we (my family) asked her if we could pay the bill on a certain day due to financial reasons. Linda says: «it’s perfectly fine, no problem» looking actually nice for once and we trusted her.
A few days later: EVICTION DAY.
HOW IN THE WORLD DO YOU TELL SOMEONE SOMETHING IS OKAY ONLY TO TURN IT OVER.
WORSE DAY OF MY LIFE.
Later after the whole process, this lady has the nerve to say she did not say it was okay. Terrible.
Besides big things like that, there are actual small things about this place that is a downfall:
The actual apartment is not upgraded what so ever.
Bedrooms were very small.
One time i went to the pool during the summer and the pool was all mucky and green and stayed like that for a week.
The gym is way too small and half the equipment were broken.
The sidewalk gate in the south exit, had no real lock and allowed anyone in the neighborhood.
Same gate to exit was always, ALWAYS, breaking.
The pool is not even deep or big at all. 5ft deep thats all you’re gonna get.
Etc.
Obviously don’t recommend this apartment if you dont want to deal with staff that treats so crappy and especially if you can find a better apartment for much cheaper.