We ordered a ceiling fan and 3 lights and it’s been nothing but a headache. Everything but the fan was back ordered and we ordered the lights because they were the same shape(2 pendants and one dining room light.) We ended up cancelling the pendants because the time frame was way to long. We waited to get the dining room light because we liked it only for it to be the wrong color when it finally arrived!!! We have now waited another month only for them to say they don’t have an answer and it could be May before it arrives. I have had to call to get updates and was even told by the owners daughter after I complained to go ahead and write a negative review we have been in business for over 40 years. Anyway we love the fan hate the service and lack of carrying, they should be incredibly embarrassed!
Laurie S.
Tu valoración: 4 Sparks, NV
Initially I was going to write a not so happy review. I went in and the young lady working was completely not helpful and seriously had no clue what she was talking about. I went back a couple days later and the gentleman that was working LISTENED to what I was looking for AND what my budget was. We found the PERFECT chandelier for our kitchen and lighting for our hallway. I did price compare and their prices were better than all the prices I found online. I am really glad that I went back. We are remodeling our home right now and I will go back for the rest of the lighting in the house.
Nancy V.
Tu valoración: 5 Reno, NV
We have been coming here for almost 20 years and I am just now getting around to writing a review! We originally got to work the wonderful people at Statewide Lighting when we were building our house and needed to get all the lighting fixtures both inside and out. They worked with us through multiple sessions and helped us find the fixtures that we truly loved and served us well all these years. When we needed replacement parts, they have been very accommodating over the years helping us locate what we needed. We have been back in a number of times for small items and upgrades. What has always impressed us was the friendliness and helpfulness of the staff. I also like the huge variety and quality of fixtures that range from traditional to modern. And if they don’t have it, they can get it. I am notorious for«i kind of like this but do you have something that is a bit like this?» and they pull out books and help me find it. Now we will be looking to replace some fixtures in our new home here in Reno. Going from a traditional, Victorian style house to a sleek modern condo gives us an opportunity to look for something completely different. I know just were we will go to find what we need.
Michael L.
Tu valoración: 3 Reno, NV
Each time I have entered this store someone is greets me and ready to assist. They do not bug you if you are just looking. Having been in this store many times over the years it pretty much stays the same. They have a bunch to choose from but it is all very much middle of the road, nothing unusual or stand out wow. But for your average Joe it is a great place to find what you need.
Jen H.
Tu valoración: 5 Reno, NV
Great service!!! Had ordered a light fixture to attach to my fan online that didn’t fit properly and Statewide Lighting Center helped me get the proper fixture. He even painted a piece of the mounting cap to match my fan I have. Great service highly recommended!!!
Paul E.
Tu valoración: 5 Sparks, NV
This now 2 years after the initial poor review by the previous person, I found the customer service here to be outstanding! They immediately greeted us and helped us find exactly what we were looking for. They even went above and beyond by looking for a small part I needed which they didn’t carry but found under their work bench and just gave it to me! Terrific selection in the newly expanded store so this is where I will come in the future when I need fixtures!
Christie W.
Tu valoración: 4 Reno, NV
Nice selection of both indoor and outdoor lighting, as well as helpful staff who will help you look through catalogues and make suggestions if you can’t find what you are looking for.
Mason C.
Tu valoración: 4 Reno, NV
A very interesting store. I had never been there before and was amazed at the huge quantity and variety of lighting and lamps that they carry. The salesperson was very friendly and helped me find a light for my bathroom that was a great deal on sale.
Sandra M.
Tu valoración: 1 Reno, NV
Poor customer service. I was in the store over 5 minutes before being acknowledged by sales person. Without looking at the part I needed, the clerk told me they didn’t have replacement parts. Obviously, my business wasn’t a priority with the clerk.