Save Mart

Love this place but some of the workers are not that well trained they gave me some hash browns opened and he was not wherein any gloves and he touch one of them as he was trying to carry them to me. I will call the store and explain what happened so they know to train there employee on food handling. They are teenagers so they don’t know better and it’s not there fault. Hope when I call they can give me new one’s. I will change to 5 if they fix this problem.

Definatley a neighborhood store. It is stocked with the basics. Do not go in here expecting to find anything out of the ordinary. The cashiers are helpful and the store is spotlessly clean.
They have hot french bread ready for you to smell in your car the whole way home.
The seafood department has a lot of previously frozen meat with a counter person that can give you the exact amount that you are looking for.
The parking lot is a bit tricky to get into, but the locals know the backstreet so follow one out to the main road!!!

This is for the «Meat Dept» specifically.
The man running the counter was friendly and knew exactly what we were looking for, which is our favorite marinade that sells out often at the other Reno Savemart location. This one is our backup and they always seem to have it in stock, props to the person in charge of ordering! Thank you! There was no line at the meat counter and the line at the front of the store was short, which is nice when you are only purchasing a few items.
The location isn’t the greatest and we’ve had some sketchy people approach us in the parking lot so keep an eye out and be aware of your surroundings.

After an experience with a rude checker the previous week, I returned to this Save Mart because it remains my best option. The rude checker was working and I heard her being rude to other customers, so I guess either Save Mart isn’t correctly the problem (although I had a nice response from them) or she doesn’t care. Anyway, I of course avoided her line. This time my checker was Michael. He was very pleasant and helpful and courteously and sincerely asked me about my day. The bag boy, I should have looked at his name badge, was also super polite. He asked me what kind of bags I wanted, asked if I wanted my soda out, and searched for a replacement for a bottle of sport drink that was a little crushed in (which he noticed and brought to my attention.) Great experience. It would have been 5 stars if I didn’t have to listen to the mean checker in the next lane.

I live right around the corner from Save Mart on Plumb, so there are a FEW things I still come into the store for… their Peppered Bacon in the meat department is the BEST, their rotisserie chicken salad in the deli is REALLY good on Kings Hawaiian rolls, and they have the packaged peeled garlic cloves that I love to get (we go through a LOT of garlic in my house!).
Other then that, whenever I actually buy groceries here I flinch at their prices. For a store that’s not much above Walmart or Winco in quality… their prices set them up with Whole Foods!
Their customer service is a hit and miss… most times when I go in, they’re indifferent and don’t really pay attention to the customers unless they have to. No big deal, but no sort of warm and fuzzies making me want to be a regular customer.
But to be clear, it’s not about their prices, really. I used to live in Sparks and shop at the Save Mart at Prater and McCarren… and the people there are AMAZING! Because of Nonda, Lynn and Kristi (the most amazing store workers EVER), I still go out of my way sometimes to shop there… just so I can say hi to them! :-)
THIS store though? Not so much…

Jason in the pharmacy gets these 5 stars. It isn’t often that I go into this Savemart location and receive such excellent service. There are 2 cashiers, an older gentleman and Kelly (who wears the cutest flowers in her hair) that consistently deliver the good service I expect at any retail store.
Jason, however, was exceptional from the moment I spoke to him on the phone. He had me in and out with my script in less than 20 minutes all while being friendly and smiling the entire time. And with Bill and Orrie working back there as well, I’ve found my new pharmacy!
I just wish the rest of the Savemart staff strived to provide this same level of service (letting my type in me phone number at the register before clearing it out would be a start)

my shopping needs are usually dictated by whats on sale as i dont have an affinity for one brand or another so it worked out for me
produce here, half gallon milk there w/​some protein bars and k cups in between for work and c20 & greek yogurt to fill the basket
nice not to have to shell out 10cents a bag or get dirty looks from über liberals who arent quite even sure what theyre raising awareness for when i dont bring my own ecofriendly bag
they have a decent selection of craft brews (rogue, deschutes, lagunitas) to name a few
still gettin accustom to vdo poker /​slot machines everywhere here except for worship
beats shoppin @walgreens for groceries although they have great deals

Edit: This review in no way reflects my views of the management or staff of this location. They’re still as helpful and friendly as ever. The store manager, Andrea, even explained the reason for the changes with me in a sweet and understanding manner. I know these changes are beyond her control. I also have no idea why it’s affected me on such an emotional level because I’ve always been a sane and level headed person. I’m keeping my review up for now.
I can’t believe I have to do this but I’m taking away a star.
My beloved Save Mart, what have you done??? You’ve changed and my heart is broken. I know you’ve got to keep up with the changing times but WHYYYY? Why did you change your soundtrack? Instead of walking in to the mellow sounds of Fleetwood Mac’s Sara, I was assaulted by Pink’s Get The Party Started. Instead of Joe Jackson’s Steppin Out, I was forced to hear IT’S TO LATE TO APOLOGIIIIIZE ITS TO LAAAAATE.
And you’re totally right, Save Mart. It IS too late to apologize. If I wanted to hear this shit I’d turn on 106.9 light rock less talk. This is complete bullshit. I still love you for never rearranging your items but I’m sure that’s next. You’ve implemented a rewards card!!! Oooh I get 1 point per dollar I spend? 830 points and I get a free rotisserie chicken!!! I’m supposed to be excited that I get a free fucking chicken after spending 830 bucks?! Those things are like 6 dollars. I’m insulted by your thinly veiled attempt to track my purchases. I REFUSE to let you win!
I loved you, Save Mart. I did. You were my second home. You were my Cheers. You were my friendly neighborhood grocer and I trusted you. I thought you’d always be there for me. You were different. Now you’re just like all of the others. Shitty pop music and rewards cards.
You were playing Nickelback as I walked out your doors this evening. I will never forgive you.

Save Marts shopping cart is a mind blower. Riding is amazing, takes your breath away, you gotta come see :)

I’ve been going to this store since it used to be albertson’s YEARS ago. While it may seem a little «out dated» I still like coming here.
I’ve never had any problems with the produce or the fresh seafood.
The employees are ALWAYS very nice. They put in self checkouts which for a consumer may be very convenient, but I understand they take jobs from employees.
I like their flower display they have next to the pharmacy. They switch it up every now and then. It’s always very pretty. I’ve bought some outdoor plants from them that they have displayed outside near the entrance and they’re still alive and kickin!
The pharmacy is another convenient perk this sav mart has as well.
They have a pretty limited alcohol selection especially when it comes to wines, but that is to kind of be expected. Everything is neatly displayed and never hard to find.
The potato salad at the deli is very delicious and I love getting bagels from the bakery.
I would like to see more organic, cage free, and free range options though.

The service is better since last time, but Jesus, I didn’t notice how high the prices really are. They’re like 2x what other groceries charge for the exact same item. It’s like Raley’s pricing but doesn’t even have the semi-​upscale atmosphere of Raley’s in return for your money (there’s always hobos hanging out right in front). It’s just expensive Because Of Reasons.

Ever have a moment take you by surprise? That’s just what happened to me on the very busy Friday of Valentine’s day as I was rushing into this Save Mart to pick up some last minute gifts for my kiddos. I was speed walking from my car to the entrance when an employee was gathering carts and politely and quite charismatically asked me if I needed a cart. I was in such a hurry, I didn’t even stop to take notice of who was speaking to me, though I did cordially respond with a gentle «no thank you», to which he added, «my pleasure, you have a nice day.» He seemed so genuine and sincere, that it stuck with me the rest of the day.
In all my years of shopping at various grocery stores, I have never encountered that kind of hospitality, particularly in a parking lot. And yet, that is the kind of customer service I would like to experience. Most times, I’m even happy when the cart collector or other clerks make eye contact with me and smiles or nods in passing.
While this moment doesn’t make me want to drive out of my way to shop here, it was enough that I felt I had to share my story. And if you do shop here, I’m sorry I don’t know exactly who he was, but I hope he’s there making your day, too.

This has been my neighborhood grocery store for about a year now so I guess that it is high time that I review it.
I have found the produce and meat to be between average and good in quality, and I can usually find other things that I need. I can not speak about how their prices compare to other stores because I rarely go to other stores.
In my experience the staff has been polite and helpful. There has been several times that they went to the back to look for items for me.
I try to do most of my shopping when they have the Pick 5 For $ 25 sale going on. If you get more than 5 of those items they are $ 5 more for each package. Sometimes the meat is not cut evenly or is oddly shaped, but that is okay with me, because I split it up anyway.
Yesterday I spent $ 35 on the Pick 5 sale and I got enough meat and fish for 20 meals! That made me pretty happy.

Jeez, what is it with bonafide grocery stores being so expensive in this town? Gotta admit though, this Save Mart location is a step up from Raley’s, which seems to be the most expensive of them all.
Open from 6 am — midnight 7 days per week, and it’s in a convenient location that’s close to the Motel 6 and Quality Inn. That’s about it for the pros.
For the cons:
1. Expensive prices, even for items that are supposedly on sale.
2. Only about two check-​out lanes open, even during the most peak times of the day or night. Seems like express lanes don’t exist here.
3. Staff is a bit on the slow side.
4. I’ve encountered stale bakery donuts and bread here.
5. On every single visit, there always seems to be a scoundrel or two screwing up everyone’s ride. Yesterday, a man in the only check-​out lane open attempted to purchase about $ 192 in groceries on a credit card, which kept repeatedly getting declined. After literally 17 rounds of putting some groceries back and re-​swiping the card, he got nowhere, finally gave up, and walked out. He was hitting people up for money in the parking lot about two minutes later. Two weeks ago, a lady swore up and down she hit a progressive jackpot in the little video poker parlor up front, started arguing with several staff members when they told her she didn’t hit squat, and was eventually escorted out after the police were called. All this madness going on when there’s only one checkout stand open at any given time of the day or night makes for some interesting shopping, no doubt.
Seriously, you’re better off at the Dollar Tree next door, or CVS a block down the street in Shoppers Square, or even Super WalMart, depending on what your grocery needs are.

Wish management would start reading these reviews cause this particular store is ridiculously mis-​managed. Every time i go her, cause it is closest to where i live, I find food in the meat section improperly stored. Raw chicken with steaks, Raw fish an shrimp on top of cooked. Salmon side by side with pork (Very UN KOsher). I’ve contacted corporate about these problems and they said it would be taken care of but it hasn’t. What kills me is that management agrees with me that its wrong, fixes the problem that day then when i come back a week later, its the same exact thing all over again! Now think folks, if they’re doing this right up front in the display case, imagine whats going on in back!!!

It’s really not that bad, guys! Sure, you have to wait in line for a while compared to other stores because they never have enough people up front, but I find that they usually have what I need. They have an organic produce section, all of their produce is fresh and is comparable to Safeway or maaaaybe raleys. They seem to always have deals in various items and they have a surprising wide selection of pet products. Sure we would all love to shop at whole foods ²⁴⁄₇ but when or if you need to save some money, skip walmart or Safeway and come here!

Its a super marktet… not sure what everyone really expects. We needed to some supplies for a dish that I was planning to make for our Tahoe Trip and this place seemed like something similar to a Vons or Ralphs so we gave it a shot. Found everything we needed to stock up for our condo in Tahoe.
Everything was very clean and organized. The location was very convenient as well being along the way from the airport to downtown reno.

Close to my house, this is my supermarket to go to. I think they are ok, You will have hard time to find quinoa or any other healthier food, but if you are looking for the regular foods you will find it.
As for the price — last time I checked they were still lowest then some others.
And the veggies not too bad.
I give it 3.5 stars

After reading the reviews on this place, I’d have to agree, disagree with what’s said. The deals here are visable, they just might not be the ones YOU’RE in need of … which is completely understandable.
I’ll gladly take this place over Raley’s any day of the week, simply based on price alone. The employees have always been nice to me despite the day they’re having, and have always asked, «Are you finding everything alright?» Sure that might be a general question to ask when working here, but the effort being made to ensure that you’re not leaving without what you came for, IS apparent.
If you’re not a fan of Save Mart, that’s ok too. Bear this in mind, for every customer that isn’t, there are 10 more who are. Good thing we have a handful of great places in the area to choose from.
Cheers!

These stores are former Albertson’s stores. They are the stores lower than Raley’s, Scolari’s and Smith’s but are above Sac and Save and Winco.
Would I return? Only if it was the closest store. Would I recommend to a friend? Not really.