Rooter Rite

We had a bad clog somewhere far into our plumbing. We called another plumbing service who dithered around for two hours and did nothing. He then refused to use a power-​rooter (though that was obviously what would have fixed the issue… and eventually did). He only wanted to do a very costly and time consuming repair.
We felt the first company was not going to be of help, so we called Rooter Rite and was given an appointment the next day, due to the number of service guys available. The technician, Forrest, was at my house promptly at 10 when he was scheduled. He was courteous, knowledgeable, and professional. He set to work and had everything working in no time and at less than half the price quoted by the first company. I will definitely be using Rooter Rite in the future. Great work guys!

Best plumber in Reno. George is the best and his staff are awesome. I now have a guy! Thank you for all you do and all you did. The staff are Veterans and deserve a big thanks.

I sent in a request via the website contact form and George called me within half an hour, and had someone (Forrest) at my house 20 minutes after that. I have a mystery leak, which wasn’t leaking at the time. He couldn’t find anything wrong, but despite spending quite a bit of time looking, he only charged me for the two sinks I had him snake since he was there, and told me to call right away if I find water again. He was also very nice about my three crazy dogs following him around. :)

George was called by my home warranty to repair a leak in my water line behind my refrigerator. He was called on Saturday, I never heard back from him and was anxiously waiting because I had a water leak, and was worried about water damage to my laminate flooring. I called back the home warranty company they gave me his company name and number. I called him on Saturday night, had to leave a message because he didn’t answer the phone. Sunday morning I called him again, he told me he was busy over the weekend and he could come to my house on Monday. Who waits three days to repair a water leak? Now my floor is warped and it is supposedly secondary damage so the insurance company won’t cover to repair the flooring. Had George come out Saturday or even Sunday the floor would have been fine. He is more interested in his needs than his customers needs. 3 days to respond to a water leak

George has saved my butt so many times I’ve lost count. It started with a busted pipe three years ago. Not only did he help with stopping leak and damage, but he put me in contact with three others that repaired everything from the wood floor to the dry wall. If ever George is booked, he sends me to the person to call at another biz that can help me out NOW! If you are looking for a great plumber. you’ve found him!

George responded to a request from my home warranty company to unclog my sewer line, which had backed up. He did a great job and seemed knowledgeable. He came back the next day, used a camera on the line, and recommended it be replaced due to a break in the line. This was around Thanksgiving 2013. He said he would email me an estimate in the next week. I called him on ¹²⁄₁₀ because I never heard back, and no one ever returned my call. Good service at the moment, but no follow through.

I have been nothing but satisfied with this company when I’ve needed a plumber since purchasing my home. George has been prompt, polite, and fixed the issues. Moreover, he quoted less than others I called.
Should I need a plumber again (fingers crossed that I won’t!), I won’t hesitate to call again. I would recommend this company.

George was sent out by our home warranty company. Faucet broke twice in two months so he was called back out. I had purchased a new kitchen faucet for him to install the second time around. He told my husband that purchasing the new faucet was a «mistake» because we were fixing the faucet again (per who?!).
George and I discussed the day prior that he would likely be replacing the faucet given it failed again. Regardless, he shouldn’t care if he’s fixing or replacing the faucet given I’m the one who spent $ 400 on the kitchen faucet out of my pocket. He went to his van and literally took off and left without telling us, never came back. My husband called to see why he just left — and was hung up on. Kitchen faucet is still leaking when you turn it off so I’ve got another company on the way to install my new faucet.
I don’t know what kind of company just walks off a jobsite without saying anything and then hangs up on the customer?!

Had a blown vacuum breaker on my irrigation system that i don’t use and George came out and fixed it on time and honestly. His original quote was 100 $ for the service which is more than reasonable. After George showed up he realized that the job simply required digging through some dirt and snow to turn off the valve which I couldn’t locate since I’m obviously not a plumber. George ended up only charging us 40 $ for the service call! THAT’S AN HONEST PLUMBER! THANKS AGAIN GEORGE AND FOR AN HONEST, TIMELY AND RELIABLE PLUMBER GIVE HIM A CALL!