Renown South Meadows Emergency Room

Does not even deserve one star. Absolute WORST emergency room ever. Would not trust a single person working there with my life. Every single member of that staff deserves to get fired. The way they treat their guests is disgusting. Im appalled at the way they treated me.

Absolutely the worst emergency room I have been in! They are extremely costly, unprofessional and unorganized. I will never go there again! Prepare to do your insurance paperwork and many calls to bring the two entities together.

Not the most hospitable employees in their communication skills with patient family members.

I was scheduled for an MRI on Saturday. The week before I received a call to go over information and confirm the cost. Upon arriving at the hospital, the admissions clerk quoted me three times the price I was quoted just three days earlier.
When asked to speak to a manager, I was told she was the only one there on Saturday!
Essentially she refused to do anything, so I left, and won’t ever be back.
Reminds me of another experience there, where a man was in miserable pain and no one was attending to him. I saw that his morphine drip was disconnected and dripping on the floor, I literally had to scream at someone, to get them out of the comatose state before they would help him.
For many of us that are local, it is a widely known fact that Renown is one of the worst managed hospitals in the country. Well I saw for myself, and won’t be back.

Most people do not really understand the elements of what makes a hospital ER good or bad. For the most part the ER physicians are sourced out from a private company, so you will see the same ones rotating from ER to ER at the various local hospitals. What makes this ER different than the others in the Reno Sparks area are three things. First the nursing and tech staff. The nurses are above par and in most cases have earned their way in to this particular ER. For the nurses working at Renown South Meadows is a chance to focus on actual patient care without being distracted by the psych cases, detox cases and those seeking drugs without an actual medical need which occur far more frequently at the hospitals downtown. The techs are not as skilled as those at the Renown on Mill Street. That’s understandable since they have the trauma center which leads me to another reason why Renown South Meadows ER is really the one that you should go to for most medical needs. Your wait time will be a lot shorter because you won’t be sitting in an empty lobby wondering why you haven’t been seen as one Careflight after another and a parade of ambulances bring in trauma patients that result in non critical patients waiting for hours. When I went to Renown South Meadows I had barely sat down after being triaged before being called in to be seen by the ER physician. The point being, because this hospital isn’t down town or a trauma center you will be seen faster by highly competent staff. Well the competent staff part I must qualify. The techs are adequate, but not as good as they could be if they had to work at the main hospital first and had the benefit of working the trauma center. The good thing about the techs at Renown South Meadows is that your belongings will not be stolen while you are unconscious or in CT. What they may lack in skill they make up for in integrity, which is lacking big time at the main hospital. Come in unconscious at the Renown on Mill or become that way after you arrive and during the wallet dissection some or all of your money will be removed and often your cell phone will disappear. This doesn’t happen at Renown South Meadows ER. I guess thats a trade off but I’m still marking them down for it. They should develop at other places as most of the nurses have done and not stealing from patients is just something that people should do because it being a decent human being. The last thing that makes the ER at Renown South Meadows the best one to go to for most medical problems is parking. There is plenty of it and you don’t have to worry about degenerate junkies breaking into your car or panhandling you after being refused narcotics while you or your loved ones are seeking medical care. Saint Mary’s or the Renown on Mill that pretty much a regular thing. Not at Renown South Meadows. So unless you have been shot stabbed or suffered some other significant trauma, Renown South Meadows is definitely the ER you want to go to.