Renown Lab Services – McCabe

The bad news is… I have to get a lot of blood-work…the good news, they were awesome! We moved to the south so I didn’t want to drive back up to the northwest to get the tests run so I did what I always do. Unilocal.
The office staff checked me in and out within 10 minutes (I didn’t have an appointment and they take their appointments first). Within 5 minutes I was sitting in the chair getting my blood-​drawn. I have hard to stick veins, it usually takes them at least 2 tries to get the blood. The woman drawing the blood not only got the vein on the first stick, I did not even feel it! This may seem like a small thing but when you have to have multiple sticks, it just makes the experience dreadful. This will definitely be my go-​to for blood-​work!

I followed Dr. Nork over here from the Renown South Meadows Medical Group. She’s a great doctor, easy to talk to, provides easy to understand information, and just a really nice and down to earth person.
I had never been in this location before, so finding it the first time was a little hard. But now that I know where it is, I won’t be confused again if I just remember it’s across from CarMax and at the back of the parking lot.
There were only two other people in the waiting room when I showed up for my appointment. I got checked in and although the woman checking me didn’t seem entirely thrilled to be working that day, she wasn’t rude to me. As soon as I was checked in, the nurse came for me.
She didn’t seem like she was happy to be there either. And after the customary height, weight, and blood pressure checks, she asked what I was in for. That’s one thing that has always bothered me about Renown in general — I put it in the appointment request that I made online so you already know why I’m here… Anyway, I told her it was for a physical (I need one every year for my work’s wellness plan). She seemed really confused by this. Are physicals not normal anymore? So, after some drawn out questions that all began with «Sooooo…» she finally asked if I had lab results to go over. Yes, I do. And that apparently answered her question. Geez.
Dr. Nork was in shortly after the nurse left and she didn’t rush at all. You can take your sweet time and ask all the questions you need to or bring up any concerns that you have. Even still, I was in and out of the office in 20 minutes which is a record for a productive and efficient doctor’s appointment.

I don’t see how this could have been a better experience. The wait to have an x-​ray was reasonable, the cost was literally ¹⁄₁₀^th (yes, not a typo, 10%) what St. Mary’s billed for essentially the same thing, also precautionary and not in their hospital (don’t get me started on «St» Mary’s), and the Renown staff was extremely friendly, professional, and knowledgeable.
Before, I thought Reno Diagnostic was the best place to go (and in my experience they have also been very good and reasonably priced). However, given this renown facility’s staff, the fair price, and the location, I will definitely be looking to use them again if the need arrives.

Does Unilocal delete reviews or something because this is the 3^rd review I could’ve sworn I’ve already done before!
Anyway I’ve been a patient myself here for a long time and my boys have been since they were born. I follow Dr. Pamela Burgio wherever she goes. She moved here years ago. She used to be at the pediatrics building off of pyramid hwy.
Anyway, the building is kept clean, there’s ample parking, but my one complaint is if your new to the building it’s really hard to navigate through. There’s always a knowledgable staff to help you though.
The one big problem I had here was when I was pregnant with my second son. It was the end of my pregnancy and I felt something was wrong. When you know, you know… You know?! So I went in to the ER because my baby hadn’t been moving barely at all. I tried everything. I was really worried. So after a few pain staking minutes, the nurse found his heartbeat, but it wasn’t normal. To me. I knew what his heartbeat was like. I listened to his heartbeat every time I went in for I check up so I knew. It was a little more faint and slow. The nurse just chalked it up to being normal because I was full term and started my discharge work. I started bawling. I begged her to please do an ultrasound to check on my baby, but she just ignored me and told me where to sign. I was devastated. So I went to my ob the next day and told him what happened and begged to be induced. (I was 39 weeks)
So when came time to deliver my baby’s heartbeat plummeted we’re talking like into the 70s. He was losing oxygen. I had to be put on oxygen. During the delivery they discovered that the umbilical cord was wrapped around his neck 3 times. If I had gone into labor at home and started contracting, I could have lost my baby.
High in sight, I have a beautiful healthy baby boy who continues growing like a weed, but I was so mad, I could’ve wrung that nurses neck. If her name hadn’t escaped my memory I would STILL want to give her a piece of my mind. She very well could’ve cost me the life of my baby!
Moral of the story: ALWAYS listen to your instincts and to what your body tells you. Never let them talk you out of anything!

The X-​Ray and Imaging Department at this Renown is amazing! I was promptly met when I arrived by a very nice receptionist. I only had to wait 3 minutes tops to get in. The person that took my X-​Ray was very polite and made me feel very comfortable as I was a little nervous. Everyone I spoke to there was very helpful! Great staff!