Ray’s Tire Exchange

Not a «female» friendly business!!!
I know many of us like to try to buy local but I have a story about this Reno business. They took serious advantage of my young and vulnerable daughter. Since December my daughter has purchased four brand new Nexen tires at a cost of nearly $ 800.00 from this business. I have never purchased brand new tires that weren’t guaranteed through a tire business, She noticed one was low last Friday and drove directly to Rays tires. They informed her she had a nail in her tire and it was un-​repairable. They also told her they don’t do warranties and charged her nearly $ 200.00 for a new tire. I looked up Nexen tires online and found they have a two year road hazard guarantee on their tires. So we called and they instructed us on what to do to file the claim directly through them which involved photos of the tire. Thankfully Rays still had the tire and we were able to retrieve it. We had two different tire specialist examine the tire who both agreed the tire was in perfect condition and absolutely and easily repairable. Thankfully Nexen will reimburse my daughter for «most» of the expense. My attitude about Ray’s Tires is that they took advantage of a young vulnerable female. I would encourage all of you who have daughters who may find themselves in similar situations not to do business with this establishment.

I called Ray’s Tire Exchange and they told me to come on in and they could help me. Nice for a business to actually answer the phone! I went in and got tires for my trailer and paid within 10 minutes. Easy parking in the alley and super nice service.

Rays didn’t have my size used but the prices on their new tires out the door was great. Considerably cheaper than the other shops I called

Nice folks, George was very helpful and kind in explaining the rims and tire options. Price was fair and I am happy with my purchase. Happy to do business with them, a very good experience indeed.

Ray’s Tire is a great place to get your tires. They are professional and courteous and their pricess can’t be beat. I am a woman and I always feel comfortable going there. They get the job done fast, no muss no fuss!

Wendell and Anna Mae are so friendly and helpful! There are guys moving all over the place hustling and mounting tires.
NO WAIT! Tires located and mounted in under 30 minutes. I got awesome stud less snow tires, Good Year — tread is deep and tires are like new… All for $ 230!!!
Next best deal I found required a day plus wait, an hour and a half minimum for mounting, and the lowest price for Bridestones was $ 802.
I couldn’t be more pleased! Thanks Wendell and Anna Mae for saving me money and time and keeping my family safe!!!

First time ever buying used tires. My kids car needed two front tires for an Amanti it was down to the wire. We had to wait a little while before we got service but once we did I was completely happy. Henry was very nice and courteous. I will definitely come back for my tire needs. Its nice to have an affordable solution when needed.

Was here today for tires. Jesse helped me pick out my tires and David put them on my rims and the vehicle. I could not be happier. Great price, great quality tires. As another reviewer said, this is a no-​frills kind of place. It’s a working man’s joint — no TV or even radio, just a bunch of guys bustin their asses doing honest work. I watched the entire process and nobody even minded me in the shop as long as I was out of the way. All of the staff was extremely friendly and kind. Jesse spent plenty of time talking to me honestly about my vehicle’s situation and educating me.

Customer service sucks at this place. Overprice my tire quoted me less price over the phone but when I get there they charging triple price!!!

I needed some used tires for temporary purposes and decided to go to raise Tire Exchange due to some good reviews. I got a good deal on some used tires and they served their purpose. to my dismay the guy that put the used tires on must have cross threaded one of the lug nuts because when I went to have my tires rotated the stud broke off. I talked to wendell and let him know the situation and he was happy to have it fixed for me. to have it fixed was a lot more complicated then he had anticipated, however he found a way to get it fixed regardless. I really like the service here and will most definitely go back.

Most amazing tire place nicest people way better than hooted Henry and Jesse are super amazing… THANKS

You have to understand where you’re going and it helps if you know a little bit going in– All that said, I think this place is great. They have what seems like thousands of tires and probably what you need at a great price (tires are very expensive these days). Be patient– Because the tires are a good deal there’s often a wait– One thing– Ask for the number stating when the tire was manufactured– Tires that are very old can cause problems and try to stay under 8 years old regardless of condition.

I’ve been here twice and both times have been awesome. Used tires in good condition for a great price! I’ll keep coming here for as long as I’m in Reno!

It’s in a sketchy area but these guys are super awesome. I have gone there multiple times over the past 10 years and every time they are quick and nice. They are kinda quiet and don’t always speak the best English but they try.
This time I wasn’t sure if I needed new tires so I asked them and they were honest and said I didn’t. I thought that was awesome. I really appreciate their honesty and kind personalities.

I wish I could rate this zero stars. They had the worst customer service of any place I have ever been. The people there are miserable and so rude. Can’t believe they can be in business still.

Can’t beat good customer service. These guys know what they are doing, and genuinely care about their customer’s safety! Not only did they give me a great price on a nearly new pair of tires, they checked the air, and taught me how to change my spare after I mentioned I was going on a road trip. I really appreciated their professionalism and over all atmosphere of their establishment. Thanks guys!

I’m pretty surprised seeing good reviews for this place. My guess is these people are connected in some way with the owner. There is nothing good about it. Just a usual oldschool ripoff.
They said they have 4 tires for me but I have to come tomorrow, because they are not going to look for it at the pile because it is raining. When I said I can go and do it for them (and I actually would), instantly they found 2 tires.
And. they asked $ 120 for these 2 used tires, which are $ 50 each new at walmart. Thanks I’ll pass. Look the area for another tire shop.

Ray’s is a great place with knowledgeable people who won’t take advantage of you. I just bought 4 used tires from them (which look practically new) for a great price. They installed, balanced, and aligned them and they did it in less than an hour. It ended up costing even less than the price they quoted me on the phone. Definitely trustworthy!

Ray’s has been around forever, and it’s a no-​frills kind of place. They open at 7:30 am — and I suggest going on a week day — because weekends are packed and it will take awhile. I’ve gotten 2 sets of 4 tires twice over the years, and paid under $ 200 each time and that includes installation. I’ve never had a problem, and they have always been honest and forthright with me. They don’t try and sell me something I don’t need like the other places around town.

Needed 1 hard to find, used tire; called this place, made the drive and they had 3 to choose from. 2 mechanics assisted us: one in helping us pick out the tire, preventing us from getting the wrong one, and the other who did the work. Within 15 – 20 minutes I had paid, (very reasonably), watched as he mounted and changed my tire, and I was on my way. You can tell this place has been there a while and they know what they’re doing. Lots of people on staff and tons of tires in their lot. Hard to trust tire places with my past experiences, But so far so good!