Paramount Rv Parts

The RV industry in general is in ill repute because of its propensity to engage in price gouging. Latest example. A common RV battery relay switch is $ 20.00 at NAPA Auto Parts. (NAPA is not noted for low prices.) The same thing at this store was $ 100.00.
Five times higher. I would buy it for even two times higher, knowing that an RV store has to have a different business model. But five times higher? What does this say about the RV business culture?

Can’t add to the comments on slow/​substandard service, luckily, never got that far.
Parts prices are a third higher than others in the area, which is saying a lot, since everyone in town is off the charts on what they charge for rv parts and supplies. I have resorted to going online for purchases and doing the repairs myself. If that is not possible, I take the motorhome out of the area for necessary service.

We inherited the family RV that had been retired to a cowboy bunkhouse for 7 years. It needed major repairs to be safe and reliable these guys went the distance!
Gary and Bill brought our RV back to life for a very fair price. What i liked most is no pressure or up selling this was a great service experience.
I had a water tank that was broken and water lines that had been eaten away by rodents they fixed these for a lot less than i thought it would be. I paid for the full system check which found my Carbon Dioxide was broken and other items that needed to be fixed.
They referred me to Winkle GMC Truck repair who also got a 5 start out of me too!

Paramount is THE BEST RV repair shop we have ever visited!!! We were stuck in the middle of the Nevada dessert with steps that would not retract. We were able to disconnect them, but the gear was stuck and was blocking step retraction. We called Paramount and they agreed to see as soon as we could arrive the very same afternoon. We limped into Reno and found Paramount right off the highway. Two technicians and the service manager came right out to see what they could do. Within 15 minutes, they had our steps retracted and tied up. They offered to repair them the next morning but we had to go to the airport and couldn’t wait. When we went in to pay, they didn’t charge us anything! They said it was such a quick fix that it was no charge. They were the most professional efficient people we have ever dealt with. Thank you Paramount!!!

Nice enough when they want to do your repairs — but just wait until the insurance company has paid them. You no longer are important. I had to take my RV back 4 times to get it fixed correctly — Oh wait — it still isnt fixed — it’s falling apart! I went to pick it up when they said it was ready — it was filthy — I admitt I am a clean freak but I took it there clean and got it back with a CRAP in the toilet that hadent been flushed — no signal lights working (DANGEROUS) and just filthy with several things still not fixed after they had it for over 3 months! There are still a couple of things not correct and some of the work they did is falling apart. I spoke to one of the owners and he assured me he would get it taken care of — then every time I called he would put me on hold and have his estimator get on the phone — had no real interest in helping.
BUYER BEWARE!