Catherine C Kanwetz, DDS

Been going here for over a year. All great people here and very helpful. From Dee at the Front Desk with helping me out with scheduling issues on my part, to Jane & Doc Kanwetz taking care of my teeth. Always leave here smiling and laughing.

Dr. Kanwetz and her staff are not only among the best in Reno competence wise, but also one, if not the SWEETEST dentists office around.

I would like to write a positive review, because Dr. Kanwetz has excellent bedside manners. But I cannot because the billing is fraud.
A few years ago I knew I was being let go from my work. I hastily called Dr. Kanwetz office to get in for an appointment. There were no openings with her, but the scheduler recommended I see Dr. Wright in the same building. So I did. Dr. Wright took 19 x-​rays & a full exam. I asked why so many x-​rays and it had something to do with the «Standard of care» & it had been 9 years since the last time. I asked if my insurance covered the bill and they said yes and my insurance, indeed, did cover it.
8 months later I make an appointment with Dr. Kanwetz and now I have zero insurance and ask the scheduler that I just want a cleaning, I have no insurance, how much will this cost me? I was told $ 70 so I scheduled the appointment. I got a bill for $ 152!!! The biller said that it would be below the «standard of care» if Kanwetz did not also give me an exam. The exam was necessary because Kanwetz saw me over a year ago, even though Dr. Wright did.
I asked Stasha, the biller, to ask Kanwetz to reconsider the charge since I was originally told $ 70 & I made sure before I went in of this price because I do not have dental insurnace, I am unemployed, and I have a newborn! Stasha called back saying that a cleaning would be $ 100 not $ 70. Kanwetz gave me a cleaning and an exam which was $ 152 & told me I had to pay it in full. Period!
It is sad because my hands are tied. If I only pay the amount negotiated before my appointment, I will still get sent to collections. They know it and I do. I can only write this complaint for other’s to be aware of the manipulation.
It is the principle of this matter. I feel taken advantage of and apparently they do not care.