I love their hours first of all :) Hours: Mon, Tue, Wed, Fri 10:00 am — 5:00 pm Thu 10:00 am — 7:30 pm Sat 10:00 am — 3:00 pm It is flexible and makes it easier to go see them. The receptionist is friendly and everyone in the office is very welcoming. They have no problem calling your insurance ahead of time so when you show up for your appointment, it is a quick visit with results. Upon our request they did our detailed itemized bills for FSA submission. Good customer service is hard to find, and this little gem definately has it.