I recently sent Lakeside Pottery an Italian antique ceramic table top that had been broken in several places. I found Morty to be very friendly and knowledgeable. He explained the various levels of repair that I could choose from. For various reasons, he recommended a lower level of repair rather than a more extensive and expensive level. When I received the table top back, I was delighted to see that the repair was of excellent quality. I highly recommend Lake Pottery!