Prometric Testing

Terrible Staff who treat you poorly, especially the Black guy working there.

I went to the Westbury location and what a JOKE — they treated me like I was a criminal. The administrator was very rude. He spoke to me like I was nothing. I went into the test feeling worthless. I couldn’t focus because of my nerves. I knew the info but wanted to get out of there. I wish I had known these things as well I WOULD HAVE GONE TO MELVILLE! This was a waste of time and energy! I hated feeling like that!

I too once hated this testing site… but they have some new personnel… Shelly Ann and her assistant were awesome! Positive Energy and pleasant. Thank you!

I took an exam at this location on 3÷24÷14. It was the most convenient location for me, so despite the dreadful reviews on here I went for it. I don’t know if the personnel has switched around, but everyone I encountered there was really nice. Ana, the proctor that day, was really sweet. And in general I found the people who worked there to be normal smile-at-me-and-I’ll-smile-at-you type of people. No over-​zealous rent-​a-​cops. Just standard strict protocol to protect you as much as to protect them from even a chance to be accused of cheating. So, yes, it’s inconvenient that you have to lock everything up, including your watch and water. But they have a water cooler in the reception area, and I’m assuming your time remaining will show on screen as it did for me. Just be prepared to turn your pockets inside out, push up your sleeves, pull up your pant legs, and be searched with a quick wave of a metal detector. Nothing intrusive, they are just required to make sure you aren’t hiding anything and don’t have notes scrawled on your arms or legs. In my opinion, no big deal and I appreciate their thoroughness.

Wish I had read these reviews before I picked this location. Unilocal never fails! It was my third time taking a test at a Prometric Center (1^st time in Philadelphia, 2^nd in Brooklyn-​Livingston St; both are great). I’m glad this was my last time taking tests at Prometric for good because I couldn’t imagine having to be talked down to like some bastard child on the street when checking in for a test.
It took every ounce of sanity in me not to knock the lights out of the condescending, fat ass who checked me in and continued to bother me throughout the test.
You aren’t greeted like a human, even if you show up early for your test. I told the secretary (or whatever his title is) I’m here for a test, and the first thing out of his mouth is «are you a citizen?» No hello, how may I help you. Just «are you a citizen?»
This misanthrope then goes on this long rehearsed spiel about putting everything in my locker, spitting out my gum, turning off my phone, etc., as if I’m some criminal being checked in to a court hearing. He wouldn’t even tell me the code for the bathroom! He just pointed to it on a piece of paper. Pathetic!
One upside is the woman, Ana, who takes your photo and signs you in. She’s a doll! A mensch! I have no idea how she works with such a bastard.
The icing on the cake came while I was taking the test. Mr. Fat-​ass-​wannabe-​prometric-​rent-​a-​cop decides he wants to get off of his oversized bum and walk around the testing room (common practice btw). He purposely singles me out and interrupts me during my test and tells me to put my shoe back on. WTF!?! I wanted pow! I mean come on! I just walked 6 blocks from the train and wanted to relax. Why in the hell are you obsessed with me and looking at me feet? I know I’m attractive, but yikes dude!
Cliffs notes: DO NOT go to this location! DO NOT go to this location! I’ve never been to prison but I could only imagine that this is what it would be like!

Prometric Test Center is very dehumanizing. I know that the staff has a routine, boring job but there’s no need to treat test takers as prisoners. Be prepared to be treated with as little dignity as possible.
Arrive 45 minutes early. They make you lock everything up — including water and snacks to get you through the 5 hour long test. The locker key and an ID are the only ones they let you take into the exam. Make sure it’s a very legitimate ID. They won’t accept the ID form that even the airport officers do. For real.
Then, you get scanned and searched like a criminal before you are let into the exam. Since I was taking the GRE, there was a 10 minute break. I had to sign in and out to just get a glass of water or use the bathroom. They also made me fill out some form during the ten minute break. What a way to take a break!
The worst part was when I was taking my test, the same proctor came up to me and told me to sit in a particular way. I can’t take my coat off once I put it on during the exam. If I get too warm and want to take it off, I have to sign out and go put it in the locker. The Test Center is simply far too anal about everything.
I grew up in Burma/​Myanmar and have been through some pretty oppressive test centers but nothing came close to anywhere near this one.

I have taken two tests here. They definitely ain’t the best (for IT certs try Ace Computer Center in Forest Hills). Parking is awful. They never answer the phone. If you show up even 1 minute late, they will not let you take the test. They REALLY do not trust anybody. The best you can say about this place is that they have a nice view of Queens from the top of the building. The staff is not unfriendly, but they are not friendly either. You are just another test to them. If you have to take a proctored test in Queens, choose somewhere else if you can. Unfortunately, they are the only place you can take some tests.