Redwood General Tire

Had my tires changed here last year based on a personal recommendation. Not only were they quick with appointment but as it turns out they are very reasonably priced. 15−20% cheaper than pep boys.

Had a really loud scraping noise. Towed the car to General Tire. They called me back in a few hours and said a clip on the brake assembly got bent. I was thinking it was the break pads or a bearing. They fixed it easily and at a very good price.
Some notes, they were one of the most professional shops I have seen. Kurt was very easy to talk with.
They have me as a new customer.
They are AAA friendly.

Had a smog check for less than 30 mins
And he scan my certificate to my AAA insurance. never had this before…
Make things easier. Way to go Alex

Great location and true professionals. Cory gave excellent service and I came away extremely satisfied. Will always use Americas Tires.

Great Guys Been Coming Here Getting My Tires For My Mercedes Cls 550 Perfect EveryTime… Alex Feliz Has Been A Great Help On Making Sure I Have The Right Tires For My Crazy Driving Lol. Thanks

My dealership recently put new wheels on my brand new car but failed to inflate the front two tires after completion (they were at 9psi when I left). Unfortunately, I didn’t realize this until I drove 15 miles home, most of that at highway speed.
Not trusting the dealership to do the follow-​up inspection for potential damage, I decided to come here to have these guys look at. I explained what happened to Cory and he said they’d take the tires off and have a look for free! I’m very glad I decided to come and will definitely be back when I need new tires.

Quick & quality service. Kind and friendly staff. It’s not a slimey place where they try to upsell you. Sean is so kind and takes care of you no matter your age or gender. Free wifi and massage chairs in the lounge too!

Quality work. Excellent service.
Big shout outs to Alex Feliz. He helped find the right wheels for my car and made the process super smooth.

What exceptional customer service! Got a flat on hwy 17 on a Saturday and called to see if they had one in stock. They did not so they ordered a tire for me and told me they would have it Monday morning and said it would take about an hour to install. Showed up at 8:30 and was out the door by 9:30. I received courteous and friendly service on two phone calls, and for the hour I was in the waiting area, I overheard professional and knowledgeable employees on the phone or with customers. They all had great attitudes and seemed happy to be there!

My car got hit and run, and what I thought was going to be a simple tire change turned into a 3 week ordeal trying to get my car fixed. Alex took awesome care of me though. He helped to troubleshoot the damages to my car, and worked closely with my insurance claim officer to keep the repair process working smoothly. What would have been a massive headache was only a minor inconvenience thanks to the time and extra effort from the staff.
HUGE shutouts to Alex for taking care of my car and keeping me up to date for the entire 3 weeks. These guys are honest and put in the extra effort.

Kurt took great care of me today. Ended up with an emergency tire fix needed due to an ill placed screw in the side wall. General tire had the right tire in stock and could get me in and out so the entire afternoon wasn’t killed.
Every time I need something the staff goes above and beyond to take care of my issue. They are great — shoot straight — and really get the job done. Highly recommended shop.

When I think of amazing customer service, this company is the best local example. Some words to describe the service interaction: empathetic, useful, experts, friendly. Doing something great and being humble and consistent about it, all with a customer centric focus, it really is a role model for other local businesses.
I am not affiliated, this is a true review, if there was a 6^th star they would get it.

I’ve been coming here for years now and they look after three cars for us. Tires, timing belts, brakes, a variety of work and all done with factory parts and in a professional and timely manner. Highly recommend there’s folks.
Oh and now they have massage chairs in the waiting room!

The BEST tire place! The atmosphere of the business is very relaxed and friendly, and they make sure that if you decide to wait there, you’re totally comfortable doing so. But more importantly, they’re fast and efficient, polite and courteous, and have good pricing with no tricksy upselling. I’ve bought tires here and had them checked just for tire pressure; nobody made me feel dumb for requesting that simple service.
The wonderful person who helped me today was Kurt, and if you ever get to deal with him, he’s an angel. He was super kind, knowledgeable, and respectful. He’s a huge part of why Redwood General Tire will continue to get my business for years to come.

I reeeeallly don’t like dealing with car maintenance (who does anyways?). I was loyal to a particular chain store for years but, after awhile, felt like they were taking advantage of the fact that I’m a girl and charging me more than other people. Also had bad experiences at dealerships with terrible, inconvenient scheduling and overpriced parts and services. Luckily, Unilocal led me to Redwood General Tire. I had to get new tires and gave them a call. The guy on the phone was super nice and helpful. He gave me an estimate and told me to come by in a few hours and they will have it installed. I showed up, they put on my tires and did a rotation, and I was out of there in 2 hours and paid about the same amount he quoted me for. What I loved was the waiting area! There were long tables against the walls with computers so I was able to comfortably study for 2 hours. Great place!

OMG!!! Denny you did it again! I went there for four new tires & a possible alignment on my new to me truck. Turns out there was an availability issue with the tires we originally decided on so we went with another great tire. Denny still made it happen in a timely manner. Kept the price awesome & took care of me as if I was his own daughter. YOU ROCK DENNY & YOUR WHOLE CREW TOO. THANKS

Honest. Efficient. Competitive pricing. All that one expects from a tire center and Redwood General gets a big thumbs up.
Had a flat tire, went over and met Kurt. He took a look and said he will try to have it repaired, if it was repairable and if not, would have to replace all 4 tires. I have to admit I was kinda prepared as the roadside assistance guy who’d changed my flat tire out had indicated that the punctured tire could not be repaired (something about the screws being too close to the rim)
However at Redwood General, it turned out that my tire could be repaired (which they did) and I was able to postpone replacing the tires for another 2000 miles!
Kurt could have easily ‘sold’ me all new tires, costing approximately $ 500, but instead repaired the damaged tire for a mere $ 33. I especially applaud Kurt’s honesty because in situations like these the customer has no way of knowing for sure if the money needs to be spent at that moment or later. By and large I have noticed such businesses, have a tendency to ‘exploit’ the situation as they are running a ‘business’ after all.
I definitely am one of those who cannot judge when exactly a car tire needs to be replaced. So it would have seemed like the onus is on me to be an expert at all sundry things, before walking into an unfamiliar situation such as the one I had.
Not so at Redwood General — you can trust them; you can rest assured that they will have the right advice for you.
By being honest with me, you have won a customer for life; nicely done Kurt!

My husband and I recently brought our car in for new tires to Redwood General Tire. We spoke with Kurt who really took care of us throughout the process. And when I say «took care of us» he really did. He was very kind and didn’t try to «sell» us more than we needed but went through our options. When we selected a set of tires he offered us something to drink and told us it would take a couple of hours. He then gave us a couple of free passes to the museum downtown.
When we returned to pick up the car, we had new tires and Kurt checked the alignment for us and the brakes as well — we really appreciate his thoughtfulness. Then he asked if we wanted to add tire protection and explained the benefits. At the time, we thought it was inexpensive, so why not. Turns out it was a good thing we did!
The very next week, we got a large bolt in the back tire. We brought it back to Kurt who was able to have the tire fixed at no cost to us. On both occasions, Kurt was outstanding to work with — he is genuinely kind, friendly and knowledgeable.
We would highly recommend Redwood General Tire to anyone looking for excellent prices and exceptional customer service –Thanks Kurt for making it such a positive experience for us!

The time had come for my ride to get 4 new tires. I was not looking forward to paying for them or waiting to have them done. I was thinking it would be a giant pain in the azz. However, RWGT came through and made the process really easy. My 4 tires were all set to go in less than 2 hours. I spent an hour in their clean, comfy waiting room that came with free coffee and massage chairs! Then spent the last 45 min strolling down to Philz just a few blocks down. The guy who helped me, Sal, gave me 3 options and price ranges and helped me pick what was best for me. I did not feel pressured or taken advantage of. Pleased with the way it all went down.

It’s hard to find a n honest place now in days. It seems like everybody wants to steal my damn money. Spence was incredibly proffessional and just a plain likeable dude. He’s what makes this place function so well. Thank you for the allignment! I’ll be back for more when the time comes.
–Nick

We first started using RGT in 1990, but had moved out of the area in 2001 and recently moved back to the Peninsula. If anything, the service I received today was better than I had remembered it. Here’re the details:
I had a screw in a low-​profile high-​performance tire — It wasn’t leaking, but I didn’t want to pull it out and press my luck. I had purchased the tires from Tire Rack a couple of years ago and they were shipped to RGT for mounting and balancing.
I dropped in and the vehicle was on the lift in less than 15 minutes. Long story short, the screw had not fully penetrated the tire carcass and no repair was necessary. As with all vehicles serviced at RGT, the rims were cleaned and ArmorAll was applied to the tire sidewalls. Even though no service was required, the car left the facility in better shape than when it had arrived and I had the peace of mind knowing that the RGT team had taken a look and the tire checked out OK.
I was finishing up the paperwork with Denny Reiser at the counter and had my credit card out. He looked at me and said that there was no charge. Holy cow! Talk about living and acting in accordance with the values of the company!
I’m a car guy and am thrilled to have reconnected with RGT. I highly recommend them — it’s pretty clear that they are working hard to build lifetime service relationships: The waiting area was full and the service managers were greeting customers by their first names. Apilo Barbara, the owner, was making the rounds and catching up with clients as they waited — He clearly knew many of them for years. A really inspiring and positive place that’s worthy of your trust and business.

RGT is exceptional in all ways. They always have appointment times within a few days of when I call and their customer service is always on point, whether on the phone or in person. There is no stuffy aura about the shop, waiting area or people who work there. In fact, the owner, Alpio, wants you to call him on his personal cell phone any time of day to hear about your experience. That’s pretty incredible!
I bought a new car last February and have brought it to the dealership a few times for oil changes and what I thought was supposed to be a tune up early this year. Their pricing is obviously expensive, but also disappointing and lackluster. I knew that I should have a better tune up experience after 15K, but had been lazy and now that it’s closer to 18K, I decided to bring it to RGT.
I called RGT on Tuesday afternoon and Spence had an appointment Wednesday morning for me. He quoted me right away and explained exactly what I would get for the price. They called to let me know my car was done and told me they had to change the air filter b/​c it was dirty and would ultimately help with gas and further cost savings. As I drove off the RGT lot, I could immediately feel that the car was happy again. The vroom was back, there was no jerking after stepping on the gas when the light turned green, and you can literally feel the smoothness driving down the road.
Great service, great pricing and quick turnaround? Everything we need, want and expect in this fast & busy world. Redwood General Tire is fantastic!

These guys do great honest quick work– don’t mistake that for a hurried job. They’re thorough and will earn your trust. They don’t sell you a job if you don’t need something (like when some other guy tells you that you need brakes when you really do not. Yes that happened to my fiancè.)
They’ll make sure to give you the best possible price. Plus you’ll support your *Locally* owned tire shop. Local businesses keep your neighbors employed and keep local dollars in the local economy… Stating this in case you missed that memo. We really need them around thus we all need to support them.
Consider this before you get tires from Costco. Check them out. All staff are great but I’ve been working with Denny for a few years for multiple cars and very satisfied every time.

Last night my tire blew out on the 101. Yikes! After looking through Unilocal reviews I called Redwood General Tire as soon as they opened this morning. Alex was friendly and helpful, and was able to give me a detailed quote over the phone. He told me they would be happy to take care of my tire situation if I brought the car in this morning.
I drove right over and met Alex at the front desk. He took a look at my old tires and as I suspected, all four really needed to be replaced and aligned. He told me it would take about 2 hours.
The work was completed on time while I waited in their comfortable waiting room (leather couches and free wifi — awesome!) and it was all true to the original quote given over the phone. The total was about $ 530.
Great service and Alex was a huge help! Thanks!

Inquired for a tire estimate online and quickly got a response with multiple tire options and prices — I love when I feel well-​informed of my buying decisions.
They quickly got the tires in, had me scheduled, and accounted for my Unilocal deal. So solid. Love when places are efficient and friendly.
Their waiting area does have chargers, couches, TV’s, water, coffee, etc. Two new run flats + alignment, couldn’t have asked for an easier in-​and-​out deal :)

This is a very clean, punctual, fairly priced shop. They will match most any deal on tires you could get anywhere else. Call them first.
They do my alignment and do a great job every time. I was referred to them by my mechanic and he is honest and reliable