Peter Bullock, MD

I was interested in getting a prescription for a problem that’s plagued me for a long time but was hesitant to see a doctor for fear that they’d recommend therapy over meds. I was so happy to meet Kathe because she listened to my whole story without judgement. She helped me understand how to use the medications and what side effects to expect, giving me a 2 month RX to try it out before talking about long term treatment. I feel relieved that I’ve found a practice that cares and will continue to come here for all of my medical needs.

I found this

Bumer, after his office changed and they becomes more patience friendly he stop taking HMO patiences!
So I can’t see him even with my $ 1000/​mo health insurance.
To release my health history to my next doctor — they are charging $ 25
WTF — that’s my own info — not his!

As is the case with so many review services, you see the extremes here and nothing that is in the middle. Allow me to be the exception. I’ve had interactions with the doctors and staff at Arch Street for several years. Here’s what I’ve found over that time:
The minuses: It’s true that phone interactions with the staff are not always ideal — they seem abrupt and often inattentive. Also, there are occasions when you can wait a frustratingly long time beyond your scheduled appointment time.
The pluses: Really thorough evaluations of your issues, particularly by Kathe Gibboney. I initially had Dr. Bullock as my primary, but he can be a little old school in his approach; when I had a chance opportunity to receive care from NP Gibboney, I was impressed by her attention and interest in having me understand everything she recommended. The nurses here have always been pleasant.
This is really a double-​edged sword: Good doctors and rather poor operations/​management.

I have been coming to this practice for 23 years, before Dr. Bullock took it over. I loved it then, and I still do. Kathe Gibboney, FNP, is the best! I always know that even if I had to wait, she will take time with me and go over every thing. There’s no rushing, or making me feel like I’m a crazy hypochondriac. Her assistant, Kathleen is also great. They have an in house lab, too, which makes getting your blood drawn easy. I have seen Dr. Bullock as well. He is a very personable man, and takes his time as well. I’ve never felt rushed. One thing I would agree with, on other posts, is the billing. Linda used to be really on top of things; I will forever be indebted to her for helping me fight a $ 20,000 bill I got from Stanford, 14 years ago (I ended up paying $ 0). I have called over the past few years about different things and have never gotten a call back? This is weird given her former attentiveness. Maybe she has too much on her plate? They need to work on this issue. As far as the medical care goes, which is what I really care about, it’s top notch.

went here a few times when while i was living in redwood city. The handful of times i went here i wasnt very pleased. each time i went i was seen by Dr Godin, who is very disrespectful and rude. the las time i went i had very serious stomach issues and was bleeding alot when i went to the restroom. Dr Godin told me to go home and wait till i can get an apointment at a GI doctor. He didnt give me any medicine or insight to what it could be or anything to solve the problem. after leaving this office i went to my old doctors office where i live now. turns out i had cancerous polyps in my intestines that needed to be removed. This place is a joke, and i would not send my worst enemy here.

This is a great office. I have had five appointments here, and have not been disappointed. The service is quick, I show up 5 minutes early every time, and haven’t had to wait for long at any visit. My doctor is great, and always caters to my needs. He spends at least an hour with me every time. At a couple visits, I have told him I had to leave after an early to take care of other needs. He kindly complied and didn’t show discontent or anything of that sort. All in all, this is a friendly place, with great receptionists and even better doctors. I wouldn’t go elsewhere for my needs.
–Manny

I have been going to Kathe NP since 1996 and have had nothing but awesome things to say about this office. Dr. Bullock and Kathe have always been there for me, my husband and daughter. As much as I have had to go to the Dr. they always make me feel like family (such a lost concept in the medical field)
I trust no one else to take care of our family.

I booked an appointment for 10am for a physical. This was my first time visiting this office. I was told to show up at 9:30am to fill out 5 minutes worth of paperwork. The receptionist was very unfriendly. I questioned why they needed my social security number and they said if you refuse to give it, we will not service you. At 10:40am I was taken to the exam room and told to get undressed and into the gown. At 11:15am, I was so angry from waiting I got dressed and walked out of the room. I requested them to shred all my information and give me my copay back. I let them keep my urine sample.
I would avoid this doctor and office if you value your time, because they obviously don’t.

Dr. Bullock is extremely unprofessional and shows little compassionate towards his patients whatsoever. I had to wait 45 minutes in the room before he even bothered to let me know that he was teaching his intern something — and that I had to wait a while longer. I was hit from behind in a car accident on the freeway and he treated me like a criminal when I explained the pain i was feeling. He prescribed me 3 MRI’s over a month and could not find out what was wrong, meanwhile prescribing me NOTHING for my back and neck pain. His receptionists are all very rude and have a negative demeanor about them. AVOID THIS PLACE AT ALL COSTS!

I truly wish I could give this place zero stars and here’s why:
— good luck with actually being seen at your scheduled time. I had gone there 3 times and had to wait between 30 minutes to AN HOUR to be seen. Look, if I actually drag myself to go see the doctor, I’m really *not* feeling well, so being stuck in a geriatric-​ward-​esque office is one of the last places I want to be when feeling ill.
— The staff here is a mixed bag, I’ve had super sweet women at the front and absolute trolls who «accidentally» hang up on my multiple times to schedule an appointment or get information
— I wasn’t told until I was checking in for one of my appointments that Dr. Bullock wasn’t in (vacation) and i’d be seeing his replacement. His replacement was super creepy (stringy hair, receding hair line, long nails, sunken eyes… you get the picture… not kidding) and I didn’t feel comfortable AT ALL being in a room alone with this doctor. I would have appreciated someone letting me know beforehand that I would not be seeing Dr. Bullock (who I was scheduled to see).
— Now to Dr. Bullock… a joke. He’s a nice man, but I don’t know if he’s really all there to be practicing medicine anymore. When I went in last May with the flu I told him I had asthma to which he replies «ok». A few minutes later he moves me to another room with this huge breathing machine to TEST IF I HAVE ASTHMA… dude, I just told you that I have had asthma since I was 5 and told the nurse beforehand the two inhalers I use, why the hell would you test me? Laughable at the time, yes, laughable once I got the bill for usage of the machine (a glorified peek-​flo for all my asthmatics out there lol) not so much. Now i’m out over $ 100 for the doctor forcing me to use this ridiculous machine to confirm something I had already told him. Sorry, was my ridiculous coughing and name dropping Albuterol not enough for you?
— Icing on the cake: I came to Dr. Bullock (got his creeper protégé as previously mentioned) about a really bad cough that had me throwing up because I was coughing so hard… can anyone guess what I had??? He said «it’d go away» and gave me some awful cough syrup. Now I don’t mind a little codeine coma going to bed, but waking up yacking like i’m in my first trimester is NOT COOL. Upon finding out what was in the meds one of the side effects was nausea – thanks for the warning buddy. Now it’s been a week and no improvement and I WILL NOT call him, so I go to Stanford Medical Center (should have gone there in the first place). Within ten minutes the doctor looks at me, shakes her head, and says I have pertussis aka whooping cough. WTF. Awesome. So for the past two weeks I’ve been potentially getting dozens of people sick and even my bf’s baby niece! She gives me some antibiotics and says had she caught this a week or so earlier the meds would be much more effective, instead they should maybe shorten how long I had it for (it didn’t, I was still coughing up my life and throwing up for another 2 ½ months afterwards).
**Ok, I seriously wrote a novel, my apologies, but in summary: Dr. Bullock’s negligence ended up costing me over $ 100 one time and having WHOOPING COUGH for 3 months. Yes, he could have identified the infection with a test, and given me antibiotics to shorten it.
(And for the tsk-​tskers who may say my shots should have been kept up, they were, I had had my last tdap in 2005 so I should have been fine, check your local CDC warnings about how everyone’s immunizations are wearing off for the tdap)

Dr Bullock is a good man, but he is losing more and more concentration on his job. He becomes careless.
The office do not respect the appointments. At my last visit I waited 45 minutes in the room.
The assistant at the front desk is rude and impolite.
To avoid.

The nurse was condescending and rude. Would a smile hurt? I felt like I was being judged the whole time, just for a simple check up. Needless to say I changed doctors after my first visit.

I’ve been seeing Dr Bullock now for about 4 years. Nice guy, always took care of my needs. There is a new Doctor there now, her name is Dr. Jones. She is super nice, and takes the time to explain in full detail everything about any issue you may have. I have found the staff to be friendly and helpful.

I have always seen Kathe Gibboney, the RNP at Dr. Bullock’s office. I like her ALOT. She has always taken good care of me. She listens. ..

Without a shadow of a doubt, my visit to Dr. Bullock was the best medical experience I’ve had in the Bay Area (and I’ve had plenty). After being treated poorly by my current (well former now) family physician, I called Dr. Bullock’s office to see another doctor for a second opinion. They managed to fit me in, that very day for an appointment. I came by to see them, and found the reception staff very helpful and friendly.
My actual appointment was excellent. Dr. Bullock showed general concern and professional attention to my medical problem, asking me many more questions than my last doctor had done. He recognized the condition as serious, and as I was in extreme pain, he gave me a painkiller shot right there and then. SO excellent!
Because my condition is specific, he referred me to a specialist — Dr. Jones — for my next appointment. I look forward to coming back, and feel very assured that they will do their best for my healthcare.

Dr. Bullock is a great doctor who is very helpful. His diagnoses are right on the dot. Ive been in at the end of the day, and people just walked in for an urgent medical issue, and he is nice enough to stay on his own time to see them. He is funny and accurate. If you don’t have insurance, he sees cash patients for fairly cheap. WAY cheaper than any other facility I have seen actually.
The NP Kathe is great and helpful as well.
The office staff is friendly and helpful, and the entire office is a bit quirky– dr bullock included. But It’s in a good way. Highly recommend this office.

For the love of God, and your own safety, avoid this man.
Bullock is careless and inattentive. I went for a routine wart removal, which he screwed up, causing two infections, taking 3 months to heal, and leaving a substantial scar. This was just the worst, and final, of my few experiences over the years.
No no no no no. Go *anywhere* else.

I had a really pleasant experience with the office of Dr. Bullock. I arrived late because I got a bit lost (the streets around his office are one-​ways so it takes a bit of trickery to get on the right street). The receptionist kinda grumped at me because this was my first appointment and I needed to be early, so they bumped me a slot while I filled out my paperwork.
The nurse that came in to take my stats was really friendly and gentle. I only had to wait a couple minutes before the doctor came in. He’s really friendly as well, had a bit of an accent («Here, let me listen to your ticker» in a minor english accent made me giggle.) When we concluded talking about what I actually came in there for, he asked about my childhood and any other problems I had, and took a real interest when I mentioned something that wasn’t relevant to the visit — curious about my treatment and what other doctors did
Overall, I felt very comfortable at the office, and will be keeping Dr. Bullock as my primary physician.

I had a kidney infection and Dr. Bullock diagnosed it right away and seemed to show real concern. He had me follow up with him twice to make sure the infection had cleared entirely. Overall I thought my experience with him has been very good.
I was frankly a bit surprised to read so many negative reviews here, but, come to think of it, the place was irritatingly unorganized. They do seem a little overwhelmed there. I realized that I forgot to pay the co-​pay for one of my visits and no one ever noticed.