Advanced Tree Care

Had Rob and his team out recently to Redwood City for some tree trimming on a few Redwood trees and a giant Sequoia. They’re about as good natured as it gets, knowledgeable, prompt, efficient, all the superlatives you would want. They’re thoughtful about how they approach their work and what’s best for the life of the trees. The grounds were also spotless after they left! Also a note about Rob’s high level of integrity — some of the work ended up being less involved than we’d predicted, and for one of the trees he suggested monitoring before taking actionable work on it. Of his own accord, he adjusted (lowered) the quote originally given to us (without our having to ask). It reflects a business owner who cares about what’s fair and customer service — can’t recommend Rob and his team enough!

Learned through a neighbor that Robert was a neighbor and he takes care of a lot of our neighbor’s tree work. I needed a few large oak branches taken down, a tree removed, and some other limbs taken away. Robert, when I met him, mentioned that he’s been working on my property for some years (I’ve only been here a few months). That was nice to learn. His quote was fair and timing reasonable. His crew was very professional (I liked that they had their own equipment not rental like some other tree companies I’ve seen). I’ll definitely use them again in the future.

Very helpful quote/​assessment. What was thought to be a result of disease or pest, he assured us that it was healthy and normal for some branches to die off (cypress). Recommended pruning, watering guidelines, and offer of deep fertilizing. Experienced and helpful.
Quote for pruning was competitive, if not a value.
Quotation and workmen were all punctual – though I had to schedule some work out a few weeks due to their queue. Was not urgent and all worked out well.
I’ll report back later if the deep fertilization made an improvement.

Rob did a super job on a large oak trimming and another tree removal. Prices are very fair and his men cleaned up all debris completely. I’d recommend his company anytime.

I worked with Rob for approximately 4 years to do all the tree work for our HOA in South San Francisco. During this time he was extremely professional and always gave me the best prices and advice. If there was an emergency of any kind, all it took was a call and he would fit me in to his schedule. His crew was always very careful around the homes in the HOA, respectful of the environment, and on many occasions his crews painstakingly worked around nests in the Cypress trees they were trimming. This is a top notch company, and I would not hesitate to recommend Advanced Tree Care to anyone looking for quality tree work.

We have used Rob and his crew several times and been impressed with his knowledge, how his work has enhanced out trees, and how good his people are in cleaning up, courtesy and quality of work. We just used them again to remove a very large ((50 ft+) tree that had died. The work was done carefully, everything was cleaned up, and the stump completely ground so you cannot tell that the tree was there. As always, a highly competent job at a very good price. Rob also had recommended some pruning on a few other trees. We appreciated his looking at the whole yard and continuing to share our goal of trees that are attractive and thriving. Thanks Rob!

This company was hired by our HOA to trim our trees for our condo complex.
The company was trimming our mature tree which contained a large heron nest with eggs. These herons have been nesting for the past month. The nest was about 2ft by 2ft in size. Yet the tree trimmer cut the branch down and killed the nest and eggs. Researching online is a clear violation of federal law. What is even more upsetting is how can a company which specializes in tree trimming just destroy a birds nest without any hesitation and ignore federal law?

We are a repeat customer of Advanced Tree Care over several years now. I have done comparative quoting for the same job with other 5-​star Unilocal companies, and they seem to consistently have better pricing (may be it’s because we’re repeat customer. dont’ know). But the work they do is wonderful. Rob generally believes in «less is more» maintenance for coast live oaks, but unlike other arborist, if we wish to prune a little more he is willing to do that in a manner while preserving the health of the tree. He is also always willing to answer questions, make suggestions, never pushy about what his idea of tree management is, but always works with our overall concept and then apply his best pruning techniques to achieve them.
The cutting crew is efficient, considerate, and pleasant folks. Does a great job cleaning up after themselves. It’s pretty amazing watching them climb up a 30+ft oak with ease.
Few years back, I had to cut down few 25+in diameter oaks that succumbed to SOD on a very difficult terrain, and they managed it well. They were massive trees and each took a full day and a bit more to cut it down. But it was amazing how they were efficiently and safely cutting down leaves so it will not pose any danger or harm other vegetation (that is worth saving. smashing weed bushes don’t count). In contrast, I have had other arborist cutting in our neighbor’s lot who droped 5−10ft sections of huge tree limns and not retrieve it or fix damages (some have rolled the large stump through the fence and crashed it, or 4ft section of a 6in diameter limb fall and smash our container plants, and unless I tell them, they don’t seem to bother dealing with it). not so with ATC. they make sure the branches fall on our side safely and under control. They are very careful, and consciencious.
Every time after the Rob and his crew is done with our property, the unkempt trees look very handsome, trees look less cluttered with selective pruning and removal of deadwood, and our urban forest yard looks awesome (and this means sometimes you can’t tell something was done to them). It’s always amazing how they can find ways to transform a tree that looks hopelessly mishappen to something that looks nice.
Highly recommend them.

these guys were great. had them come out to cut down 2 very large, dying pine trees. came out, did an assessment and recommendation, and also suggested to monitor 2– other trees. handled the permit process and completed the job in half a day.
a few weeks later, after we did more clearing of the ground, we saw there were still parts of the stump that were previously hidden. they came back out, got rid of those parts, planted another tree for us, planted a few more plans, and cut down a palm tree in the front. all at a very reasonable estimate and super-​great service/​smile.
highly recommended: professional, friendly, trustworthy, and great value.

They did a very nice job trimming an enormous cedar tree in my front yard. It was all cleaned up, no problems, fair price.

We are very, very pleased with Robert and Advanced Tree Care. What impressed me was the professional approach and honest assessment.
We got another estimate from an arborist, also certified, but we were amazed at his very high fees and seemingly less than knowledgeable expertise. I know something about trees.
Called Advanced to get another quote to see if we were unrealistic. Not only was Roberts estimate less, he advised me not to reduce the height of my very large Anjou Pear tree as it would expose the tree to too much sun and possibly damage it.
He wasn’t looking to just make money. He was giving me important, caring advice for my trees.
His crew is very knowledgeable and professional as well. I would –and possibly will – use them again.

We’ve used Robert twice to thin and prune the big oak trees around our house. He’s always been prompt in quoting the job, and flexible by quoting different portions of the job, so we can mix and match. The work was done well and clean-​up was great. We could keep the wood or they’ll dispose of it — our choice. Recommended.

Advanced Tree Care/​Robert/​Office Assistant’s service has been the WORST small business experience for me in the past 30 years in Palo Alto.
I worked diligently to accommodate to their schedule/​business procedures. I carefully followed their instructions as to when, how to schedule their Fruit Tree Pruning and Spray program. We also verified 4 days in advance WITH Robert the work that was to be done and time he was coming. We have a locked gate, dog and I needed to come home from my office, a 25 minute drive. I also had to re-​arrange my own business client schedules and day. So I was very careful to coordinate with ATC.
Instead of a smooth project, Robert cancelled the appointment via my office voice mail approx 18 hours in advance. I did not discover the cancellation until the morning of the appointment, approx 7 hours in advance. So my time organizing my day, with my clients, was completely disrupted. I called his office to reschedule, and change the time Robert now wanted to come. From the «get go» his office assistant was confused, rude and could not give me times addressing his schedule so I could coordinate with his. In my opinion she was actually angry to get someone who did not adhere to their scheduling process and times. I finally had to cancel my business with them. Robert had follow up contact with me, and I was shocked how unprofessional he was in addressing my concerns, and my wasted effort. He was only concerned about his procedures and did not care at all about others time and energy.
Advanced Tree Care/​Robert/​His office Assistant earned a deserved FAILING grade from me.

Robert is great and backs up his work until you are happy. Been using his team for 5+ years now.

Five stars say it all!
Rob is great and gives great advice! My trees and yard look awesome, thanks to his expertise.
His crew is very polite and knowledgeable. They showed up on time, did exactly what Rob and I went over and cleaned up great! It was like they were never there except for leaving my trees looking better than ever.
Very happy and highly recommend them.

After reading the reviews here, my dad contacted Advanced Tree Care to trim his citrus trees. Robert is very knowledgeable and Dad asked him to quote on several other items when he came out. The quote was extremely reasonable and broken out item by item so Dad could choose which to do. Robert and his crew did a great job and were very good about cleaning up afterwards. A pleasure to work with — highly recommend them.

I contacted Rob based on his reviews here on Unilocal.Back in May he thinned out two oaks and a redwood, and removed deadwood off a 80 foot+ redwood. I was satisfied with his work, so last month I asked him to come back and remove three Eucalyptus trees, the work was done quickly and professionally.
Overall Rob and his crew are honest, punctual, responsive, and competitively priced. Highly recommended.

One of the best service oriented business I’ve ever run into. Rob goes out of his way to satisfy even the most strange requests. He hung pulleys in my palm trees for amateur radio antennas. Very fairly priced. He and his crew work fast, stay on task, and are extremely careful of the surrounding area. He is very able to work around problems that come up. Fast, efficient, fair, and friendly best describe him.

Rob and his crew are top-​notch. They know their trees, and will go above and beyond to help you find tough-​to-​find varieties. They are dependable, prompt, reasonably-​priced, and just simply a pleasure to work with. I highly recommend them to anyone looking for tree-​planting, pruning, and consultations.

Great job. Extensive, delicate work removing deadwood on a 50+ ft. Douglas Fir and thinning a 30 ft. Redwood. Robert and team are professional and service oriented. Commmunications were good. Arrived on schedule and completed work in 2 days as estimated. Trees cannot be accessed by heavy equipment, are close to home, and overhang solar panels, but work was done carefully and without incident and end product looks great.