LA Boat Rentals

This place have been closed for a few years now don’t waist your time like me and drive all the way there to found it out!

I guess I don’t feel bad giving one star because jet skiing is awesome. But this place sucks. I made a reservation for yesterday (July 5) at 11am. When I arrived at 10:45am I was told that my appointment was for today (July 6) at noon. That was frustrating but me and my girlfriend and my sisters (one of whom had driven from Northridge, CA) just went home and planned to come back the next day. When we arrived today we were told that our appointment was yesterday at 11am. I was livid. I walked to meet my sister (who had just made that long drive) in the parking lot and let my girlfriend talk to the employees. When we reached the kiosk we were told that it was ok, we could go today. Great. We fill out the forms and handle everything and then went to the waiting areas. We saw 4 other people waiting and they had been told that the people out in the water were over their time. When they came in 30 mins later, one of the other ladies was talking to them about time and we heard them say they had been out exactly an hour. The four people who were waiting take the 3 skis that had come in and we were told that there were 2 other jet skis coming in soon. We asked the girl in the kiosk and she said there were 4 jet skis total. We ended up having to wait for an entire hour for the group to come in. The employees were… ok. very apathetic; not apologetic at all. So to sum up my experience: we had to wait for 2 hours to jet ski and the employees lied to us about when we would get to go. If we had known how far behind they were we could have gone to get something to eat (we were all starving) or come home and chilled for awhile. Terrible customer service. I will never go here again.

I have been calling and emailing this company for literally 6 weeks and they have not gotten bak to me for a reservation date. Their outbound voice mail says to emai and they will get back to you within 48 hours, clearly that is not the case. I emaield a request from their web site as well and I have left a number of voice mails. If I didn;t have a groupon to cash in I wouldn’t bother. I actual want to see if Groupon will refund me as this place is terrible.

Very Important: Ownership changed 2 months ago so disregard any reviews before about July 2013. I was worried before we went because of past bad reviews.
I’m glad I just went for it!
We were particularly pleased because they were able to accommodate me, my wife and our 5 year old on the one jet ski. That was really important to us. That did bump the price up a bit more than I would have liked hence the 4 stars, not 5 but they’re right on the market rate as far as I can tell so that’s not a complaint, just a preference.
Staff: Friendly and competent
Equipment: Brand new and perfect performance
Location: Easy enough
Fun: TONS OF IT!!!
We were lucky enough to choose a day where the Pacific was doing a great impression of a mill pond and we had a BLAST!

Was in LA for the holiday weekend and found this GEM in the area! Despite the low ratings on Unilocal,I absolutely enjoyed my experiences. I would have to agree with many recent reviewers and give LA Boat Rentals a 5-​star!
It was a beautiful day in the South Bay, so my travel companion and I decided to check out the beach and do something other than just sunbathing! Because of the low Unilocal rating, I was a bit worried so I actually called ahead of time. I got to talk to a person on my first attempt at calling and she was able to answer all the general questions I had. We arrived at the location without any issues and the staff at the LA Boat Rentals were wonderful! They are knowledgeable and friendly… always willing to help and answer questions. The jet skis are in great condition… we had a fabulous time on the Pacific Ocean!
I would recommend this place to anyone who is looking for some fun in the sun! I definitely will visit LA Boat Rental again in the future (if I’m back in the area). Oh, did I mention that they helped rescue a baby seal :-)

Live, love, pedal boat!
Avoid the phone and email hassles mentioned in some of the previous Unilocal reviews by making a quick and easy credit card reservation at
. Click the «Schedule Your Appointment NOW!» button at the top right of the page to get started, select «Hydrobike» for the pedal boats option (or «Sea Doo 2012» for jet skis), and follow the steps to complete your booking. Make sure to check off the «I would like to pay at the time of service» box so that you won’t be charged right away.
If you have a social deal, look for the «Voucher Code» box near the bottom of the page where you’re asked to enter in your personal information and again, be sure to click «I would like to pay at the time of service» so that you don’t get charged full price.
Then, pedal boat, struggle, laugh! There’s no quicker way to feel like a poor relation than to be the only pedal boat going one to two miles an hour in King Harbor. Even the sea lions made fun of us! The water was so choppy from all of the Redondo Beach yacht, sail and jet ski activity going on that we initially worried the two hours we booked would feel like four, but they say a body can get used to almost anything. Before long, we found ourselves having a great time!
The pier staff were on point, helpful and friendly, and it was such a beautiful day when we headed out. We enjoyed the water and the breeze. We got some sun. We saw, smelled (X_​X), and hung out with many yappy, happy sea lions. And sometimes we just let our pedal boat float where it wanted to go whenever we got bumped by waves from bigger vehicles passing by.
Having drifted away quite a bit by the time we needed to get back, we had to pedal like mad to return to our starting point. Dewy skin, aching calves, a half mile’s walk back to our car — and LUNCH! — were the rewards for our final effort.
A-​OK for an eco-​friendlier experience on the water! We may come back to LA Boat Rentals to try out their jet skis some time, but we’ll definitely wait until we can get back to Ontario Place in Toronto later to do our pedal boating on calmer waters.

Terrible customer service. A customer should not have to work this hard just to get some information and make reservations.
I had purchased a Groupon for jet ski rentals and made multiple attempts at contacting LA Boat Rentals for reservations. Phone calls were sent straight to voicemail. Emails were rarely answered. There was a point where I finally got a hold of the company through email and right when I got to picking a date for a reservation, the email correspondences came to a halt. I asked Groupon about the matter and they had attempted to contact LA Boat Rentals with no success. I ended up requesting a refund on the deal.

This place is a joke. I purchased a Groupon deal for 2 jet-​ski rentals. When I tried calling to make a reservation, it was impossible because no one ever answers their phone, I left messages but still, nothing. It’s quite disappointing because my boyfriend and I love jet-​skiing and wanted to do so one last time before summer was over. Not to mention the site is also a joke.
I requested a refund for this deal, Groupon was understanding and refunded my money almost right away. I don’t understand why merchants even bother with Groupon or Living Social when they are not going to take it seriously. With coupon or not, customers are customers. You have to do it right the first time in order to get return customers.

I’m just adding to the pile.
Had a Groupon for 2 jet-​skiis. I left 5 voicemails over the course of two and a half weeks, and I got no return call or e-​mail. My boyfriend called and didn’t mention the groupon, but still no contact. I tried to make an appointment online, but every single day at every single time was «sold-​out» until the Groupon expired.
I contacted Groupon and they said they’d try to get an appointment for me. The next day, they just told me they processed my refund. Maybe even Groupon got fed up.
It’s disappointing. Could have been a really fun day.

Same experience /​review as just about everyone else. They don’t return phone calls or email or answer the phone. Website reservation system says all days available until you pick an available day then all days are booked.
Bought two Livingsocial deals for Jetskis that I’m having refunded.

Let me start by saying this business doesn’t even deserve the 1 star I’m being forced to give it. Everything I went through, all because I didn’t check the Unilocal first. I hope this helps save a lot of headaches.
So I needed a boat, I needed one bad. My family was coming over from Kentucky for summer and they had been talking about jet skiing for the past several months. I wanted to give them an amazing experience they’d never forget, so I looked for the closest boat rental place and gave them a call.
I tried calling, but the woman over the phone didn’t really know what she was talking about so I decided to just go in person. I walked into LA Boat Rentals and after a 30 minute game of hide and seek with the guy who works there, I was finally able to get him to help me.
We got straight to business. price talk, time talk, and all that good stuff. He was really rude but I didn’t mind at the time since I realize we all have our bad days (after reading a couple of these reviews I’m now assuming it isn’t a bad day he was having, more a bad year) So we set the date and I left.
A couple of months later my family flew over. We were all so excited about jet skiing we got to LA Boat Rentals an hour early. Even though they were supposed to be open the door was locked and nobody was answering the phone. We waited 30 more minutes and FINALLY a woman opened the door. I asked her if she heard us knocking or calling and she just shrugged in a «I could not give a crap about you» manner.
Anyway, I showed her my paper work that they gave me, the proof that I rented the boat. She looked at it and tells me, «I’m sorry that’s really weird, obviously you did rent the boat, but they’ve all been rented out already. I guess somebody accidentally overbooked.» I was pissed off at this point, it was my family’s last day here in California and we didn’t have a damn boat!
I really let her have it, I called the manager and let him have it, but there was nothing I could do to get a boat. My family flew back to Kentucky without the amazing experience I wanted them to have. I wasn’t able to get a refund from this shady company, but they did give me an insulting «5% off my next boating experience» coupon.
I was stuck with a boat a week later when it was available. I took it and I got drunk at sea for a couple of hours. It was nice but I was now drunk and pissed off at them so I took a shit on the deck and returned it that way. I don’t care if they charge me extra for having to clean it up, the satisfaction alone was way worth it.
Would I go here again? HELLNO! They are the worst business I have ever dealt with in my entire life.

A company in this industry needs to understand, you’re in the business of selling fun, but it’s still a business. If Jet skiing wasn’t important, people wouldn’t be paying you hundreds of dollars per hour to do it. Hence, you need to take people’s time, reservations, weekends, limited summer holidays and most importantly vacation plans seriously. I lost half a day’s worth of driving and traffic to find out that this company is horribly run.
Shame on you, and shame on groupon and Unilocal for leading customers to you!

I had no problems making a reservation, but I had a groupon for the Pedal Boat, not Jet Skiis.
Parking is a pain. The confirmation e-​mail they send states that there is parking at the Harbor and at Joe’s Crab Shack for $ 5, however when we got to Joe’s the charge was $ 10. Misleading…
The guy at the stand is not friendly but that’s fine by me. He got the job done and I don’t need my booty kissed. He did his job correctly and I can’t complain.
What I can complain about is the Pedal Boats. They were absolutely awful. They were the biggest piece of crap I have ever used. The pedaling does nothing for the momentum of the boat. It seems like Fisher-​Price made the damn thing. We had 2 hours to use the boat but after floating around for 30 minutes and then trying with all our strength to get back to the dock, we were done after an hour. A couple that started before us was done after 15 minutes… if that says anything about the quality.

Wow no weekend reservations all the way into October. My groupon is gonna be expired already. How are they going to sell more groupons then they can handle. I’m seriously irked right now.
BTW I would be weary of reading review of people with one review to their name… Sounds a bit fishy

I felt extremely compelled to write a review for this place in an attempt to salvage the ratings of this sad business.
So I was one of them hundreds of Groupon voucher holders and believe me, after reading all the horrendous reviews I was pretty wary. But I missed jet skiing, really wanted to take my boyfriend out for his birthday, and also because you know, I live life on the edge.
So I bought the groupon. After reading about all the difficulties in placing reservations I figured, I’d call them a bunch of times and if they didn’t pick up I’d ask groupon for my money back. Nbd. My first call led me to the LA Boat Rentals voicemail so I left a message with all the details they requested and waited for a call back. I didn’t receive one the next day and I was rather impatient so I called back again and lo and behold someone picked up. Though she didn’t exactly have a wonderful attitude, I placed my reservation and everything went through extremely smoothly. Thing is, i didn’t even have to tell her I had a groupon. She immediately asked for my groupon barcode number.
Maybe I got lucky, maybe I was calling a different number than everyone else? (I called the one on the Groupon website) But reservations were a breeze. If it helps, I called on a Monday at around 4PM.
I received a confirmation email minutes after placing the reservation with her. And two days later, someone calls back to respond to the voicemail that I left! So far, customer service has been not bad at all.
I received one confirmation invoice afterwards, and then another email reminder about my reservation 2 days before the actual date. Still, I was a bit anxious because of all those reviews about suddenly not having jet skis even though a reservation was placed. So I made sure to get there 30 minutes before so they wouldn’t even dare call me.
It took a while to process everything and sign the waivers and what not and on top of that we waited another half an hour for the seadoos to come back (appointment at 2) so we didn’t get out into the ocean until 2:30. But they still gave us our allotted 1 hour. Thing was, yes there were still Seadoos out on the dock. We were just waiting for the voucher ones to return.
The overall experience? Amazing, no speed limit once you get outside the bay? Catching glimpses of sea otters? Best summer activity ever.
Sorry this review is so incredibly long, but I promise it’s ending! Here are points that I felt I needed to address.
1. For all those who said they didn’t have seadoos for vouchers but had them for full price reservation, it makes sense. Half their jet skis are reserved for voucher only and the other half is for people who come in on a walk-​in basis and are paying full price. As a running business, it makes sense as you wouldn’t want to block out your entire summer for simply voucher holders and reject every person who doesn’t have one. But yes, it should have been in the fine print to make a reservation as early as possible.
2. Yeah, it’s run by twenty something year olds so it’s not exactly as efficient as can be, hence the 30 minute wait.
3. Would I go again? Yeah, in a heartbeat.

I bought a voucher on google offers for this place and called in to make a reservation. I woman picked up the phone and I asked her if any jet skis were available for rental that day. She told me they were available at 1, 2, and 3 pm. HOWEVER, after I told her that I will be using a voucher, she did a complete 180 on me and told me there was none available, using a horrible lie that didn’t make any sense. THEN, she told me that people usually make reservations 2 weeks in advance (… REALLY?!) and did not even bother to ask me if I would like to make a one. Now my day’s plans are completely ruined.
This company is questionable and I regret buying the voucher. UGH I WANT A FREAKING REFUND! –_–

The most unethical company out there! Allowing discounted online vouchers to be sold and yet doesn’t follow up with its demands. Seriously?! The staff here are unprofessional, unintelligent, and very juvenile. My friend called in, stating that she had an voucher and she recieved the worst service possible. Telling my friend that there were no jet ski’s available.
So I decided to call in, telling whoever picked up the phone that I am willing to pay full price to rent a ski and lady was very nice wanted to put me on the reservation list right away…
Dealing with these guys is like dealing with a bunch of rats at a bad used car dealership.
I probably get better service buying pokemon cards off my 5 year old cousin than this horrible place.
These guys…

Went try it once through the online reservation page in their website, everything went smooth and great, no long wait no extra charge in my AMEX whatsoever.
But when I‘m trying to use the GROUPON deal, its a pain in the ass… i bought this coupon about 2 months ago, i called them a million times a day and finally when some1 answer me, he told me there‘s no jetSki available. REALLY? ON MONDAY IN THE MIDDLE OF THE MONTH AT AROUND 11 – 4 U HAVE NO JETSKI AT ALL? If you trying to lie to ur customer at least your your shallow brain to make something up.
Until now i still not able to get a hold of anyone in the reservation line and I‘m planning to dispute this coupon to groupon since many people had experience the same problem like me.

The bf bought a Groupon for two 1-​hour Seadoo rentals. He called dozens of times to schedule a time and usually no one picked up the phone. Most of the time, there isn’t even voicemail available. Unfortunately, we had to reschedule and it was a huge pain in the butt just to do that. I was seriously doubting the legitimacy of the business based on the appointment process alone.
Finally, the day of Seadoo-​ing came. I wasn’t all that excited but my bf was. You have to park at Ruby’s Diner, which is quite a walk from the rental location so make sure you budget in extra time. We checked in right at the time of our appointment but had to wait an extra 20 minutes since all the Seadoos were taken out by others.
The actual experience on the water was pretty fun. My thumb hurt after a while from pushing down the throttle (I know I’m weak).

Thank you LA Boat Rentals!
I found a deal via GiltCity and booked two jet skis from LA Boat Rentals. The staff there was super professional and were extremely friendly. My boyfriend and I had an amazing time chasing seabirds, watching sea lions, following dolphins, and of course flying across the ocean at full throttle!!!
I know everyone thinks that you should go on a hot sunny day, but this past weekend was a little chilly and overcast which is actually perfect because once your adrenaline starts pumping you actually get pretty warm!