Kool Dog Diner

This place was great my question is has anyone had a taste of one of these? They smell good enough to eat!

My dog LOVED all the bakery items from Kool dog, from his BDAY cake to the pizza! Just so disappointed to hear they are closing at the end of the month. I how you still sell online or in another store.

I bought a cake for my pumpkin Pixie and the guy that help me was really friendly. I would definitely recommend this place to my family & friends.

Came here to pick up a small dog cake for my dog’s birthday, $ 14 for the cake, $ 5 for the hat. the price for a little hat was kind of steep, but eh, how often do you need to buy one?
The guy behind the counter was super friendly, I had even called when they were not yet open and he had called me back to see if I needed help with anything.
Seems like the place also offers groomer, as well as some regular supplies, leashes, dog shirts, etc.

The owner reached out about my visit and that meant a lot. I will definitely be returning. I appreciate things like that.

My baby girl is turning 1, and for this amazing day we wanted to give her a birthday cake. First, looked into making it online, but decided we wanted everything perfect. So we checked this place out and ended up ordering a birthday cake for our baby girl.
The reason to why we were so happy that she turned one was, when we first brought her back from the pound, she had parvo. The pound and vet was telling us to get rid of it and to change her out for another puppy. I couldn’t believe how heartless these people were. So we tended to her night and day and fed her, kept her hydrated, and continued to assure her that she was going to be alright. She made it, and now my baby girl turned one!
They were so helpful and made sure I knew everything inside of the cake and assured me that every ingredient was doggy safe. I was tempted to try a piece myself lol.
The service was excellent. Very helpful. And most importantly, my baby girl loved it! I’m definitely coming back here!

Went into Kool Dog today to pick up a birthday cake for my youngest, Destini. Tommy, helped me out. He was very friendly, very helpful and you could tell he genuinely loved dogs, pets in general. When he referenced pets as «not just pets» they are FAMILY. That is exactly what I look for someone who shares my love, passion and devotion to our 4 — legged family members. Thank you Tommy for taking the time to personalize the cake for Destini and recommending the Peanut Butter Cupcakes, she loves them…
This place not only has great customer service, it offers all kinds of goodies, grooming, clothing, toys, high end shapoos, cool designer leashes and genuine love for your babies. I highly recommend Kool Dog, bing you babies in, let them pick out a treat, meet Tommy and the owner, you won’t be disappointed

My dog loves to come here for his grooming. Always gets so many compliments. Thanks to Delores the groomer.

Kool Dog is just down the street from our house, but we would come here even if it was a bit of a drive. The folks who own the place are really nice, and the guy behind the counter is nice and laid back.
The groomer is really great with our three dogs, they always prance out of the salon, showing off their fancy haircuts. Our girls especially are a little high maintenance and easily upset, so when we find a groomer that sends everyone home clean and happy, we know we’ve found a gem.
We’ve set up a standing appointment, and it’s great not having to think about scheduling, so if you have a breed that needs regular maintenance, keep that in mind. It makes life so much easier.
The price varies a little bit each time, just depending on what they need done (de-​matting, etc), but it’s usually about $ 30 – 35 for a wash, and $ 45 – 50 for a full groom. Really reasonable, especially for the quality of the work.
Just a heads-​up, when you’re paying for grooming, they only take cash or check. For everything else, they happily take plastic. There’s a bank in the same shopping center, if you need an ATM.
As for their retail section, they’ve been renovating, and are still in the process of getting everything spiffed up.
They’ve made room for a small, but regularly-​rotating selection of adorable dog clothes ($ 15 – 25 for a shirt) and accessories. Needless to say, our fuzzy children are collecting quite the stylish wardrobe.
They still have their dog bakery, which is what they were originally known for, and they’re still making cute and tasty treats. My dogs adore the ‘churros’ especially, but so far they haven’t tried anything they haven’t loved. The ‘cupcakes’ are a little messy, so you might want to save those for a pre-​grooming treat.

Loved the treats and Bday cakes! Got little cute Bday gay for my Pomeranian. I also got two cupcakes a teddy treat and a bone treat. Customer service was great and my pom pup loved his treats! Will come back for special treats!

Such an awesome place.
First visit and the customer service was great. Very helpful.
Bought two treats for the birthday boy and two other treats for my other two dogs to celebrate my baby’s 1^st birthday. Easy to find.
Parking was good on a busy Friday. My older dogs totally loved the
peanut
butter cupcakes.
I will have to come back for more. My birthday boy loved the meaty pepperoni looking biscuit bone. I will try their grooming services next

Owner showed no interest in me or my dog. I came in to buy a cookie for my pup’s birthday. He wasn’t rude, just not engaging. Luke warm customer service. Seems to me, customer service is critical to any business, but especially important for small businesses to build up that loyal customer base. The owner gave me no reasons to return. My pup liked the cookie though…

Very happy with their grooming. And our dogs like their snacks (I recommend the peanut butter cups)!

My experience here was brief. I went in for a cake for my dog’s 6 month birthday… I didn’t know that was a thing till today. We picked her up a bone shaped cake and the lady asked if I wanted any writing on it so I asked her to put Happy 6 Months. I was happy with how it came out. I also ended up picking up a cosmopolitan shaped treat for her. i felt the price was reasonable a bit cheaper than what I was expecting to pay. My dog loved the treat and cake.

PLEASE BEWARE! This is a horribly run business. First of all, their website lists that they open at 8:30 AM. Arriving at 8:35 am, I found out that only the grooming section opens at 8:30 and the retail section opens at 10am. That being said, and my family’s beloved best friend having his first birthday, I decided to kill an hour and a half and come back at 10 to pick up his birthday cake. I arrived back at 10:05 and saw another couple there and yet the retail side was still not open. The other couple left at 10:15 but I still needed a cake so I decided to stay. But when 10:35 rolled around I’d had enough. I left my name and phone number with the groomer for someone to call me when they finally decided to open and as of this writing, still no phone call. Very disappointed and now scrambling to figure out how to celebrate our dogs first birthday. Thanks for the professionalism and experience Kool Dog, I’ll make sure I never go through that again and will also try to spare as many other dog owners that same thing as well.

Grooming by Doris is the best cut and service I’ve experienced. My 50lb wheaton terrier was pretty matted and over due for a trim. When he was this bad in the past, the groomers said the only option was to shave him really short. Doris asked if I’d like to have her work extra to comb out the mats and them groom him. There was an extra charge, as was fair, but I was soooo happy that she offered to do that. He looked fabulous. She gave him a beautiful cut with fluffy legs and his body and face were trimmed perfectly… not too round puppy face. I will keep coming back.

this place was super cute, i got a dog brownie for my little pup and she loved it the lady there was super nice and helped us pick out a dog costume for halloween all in all it was a good experience!

This place is really cool! If you have a little buddy that you love stop by get him or her a treat, a cool leash or collar or even a halloween costume! They have all sorts of cute little things for your pup. They also have the cutest little baked treats for them that look like human bakery items. Sooo cute! They do dog adoptions out front every saturday as well. They are a little on the pricey side because they aim towards a very niche clientiele but an awesoem place to stop by.

I’ve come to this store a few times for my little nuggets birthday treats. I am always greeted by the friendly gentleman that works there and he always asks me if I have any questions without being pushy.
The store itself is adorable and always kept clean, its small and neat so you can find anything and everything you are looking for easily.
The only issue that I have is that everything seems a bit pricey for the size that it is. The toys are also pretty overpriced. I have gotten a few of the same items that they have for cheaper at a petco type store. But it is a small boutique so I guess higher prices are expected.
This is the only store of its kind anywhere near me so I do come here, but only on special occasions, I don’t think I could but these treats all of the time. Our baby loves the special cookies and especially the cannolis so if he’s happy, I’m happy!

3.5 /​5
Wow, this place received a lot of bad reviews! Customer service, retail…
I came here to pick up a dog cake for $ 15. It was the only place that would make something of the sort in Southbay. I love my doggie so much that it was worth the price. The service here was very good, very friendly.
As for grooming, dog food and other items… I can’t judge. But overall a decent experience and I would come back again if I needed another dog cake.