Carter’s Plumbing and Rooter

I was completely dissatisfied with Carter’s plumbing, and I would never consider calling them again. I had to call another company to follow behind them to do the job right.

Better experience. The heater stopped working all of a sudden. I can’t blame it: it was 30 years old. I was three days without hot water. I’m glad it’s summer. I called George hoping for an appointment. He came right away. He tried his best to get it going, but no use, even I could see that. He went to get a new one in the midst of traffic and came back with a top of the line heater for a very reasonable price. Much better than my ice age one. The whole thing took like about two hours and I have hot water again. Yey!

Referred to George by a friend Friday night, I’d been trying for days to get someone here to clear my bathroom sink. Called Saturday morning and he got here in an hour and a half! Got it done, left it clean. Has a depth of knowledge.

I have used George a few times since moving to Redondo Beach 8 years ago. His work is excellent and he is both friendly and professional. His rates are also fair and reasonable. I am very glad I found Carter Plumbing and I highly recommend them.

My toilets and my shower drain all clogged so I called Carter’s Plumbing for Saturday service. Two accesses were available in the garage. The plug to the 3″ cast iron pipe was stuck, so he has to borrow my saw to cut it loose (he did not prepare for the unexpected). He then attempts to snake the main line with «small» cutting tool and got stuck approx 60′ into sewer line. Couldn’t get the cable out. He offers to use the camera to locate the problem but offer no estimate. I opt to have another company to identify the problem and they did. Got sewer line open and retrieved the snake cable. I thought I had help Carter’s plumbing by get other people to get his cable un-​stuck. Unfortunately, he was so embarrassed that he did not come to retrieve his equipment until the next day. And on top of that he was very rude to demand the full service fee as if he got my mainline opened! One star is too generous.

Our experience with Carter’s Plumbing was exceptional.
We had all toilets at our place start overflowing just before Thanksgiving when we were expecting 12 guests to be coming over. Obviously that would not do so we found Carter’s Plumbing on the Redondo Beach Chamber of Commerce website. They had no reviews on Unilocal,but we decided to give them a try.
We were not dissapointed. The owner was at our house ahead of schedule, quickly got to work and did an outstanding job. We are no longer clogged, and when he told me the price I was amazed. Especially right before the holidays some companies might gouge on the prices and get away with it, but that was not the case with Carter’s. The price was more than fair and I almost felt guilty based on the amount of time he spent repairing our plumbing.
5 STARS all the way for Carters Plumbing!

I’ve lived in my current house for 17 years and it seems that every two years I have to call a rooter service to come clean out my drains. I have 4 daughters who all have long hair, so its inevitable that the drains are going to get clogged up with hair. In the past, I would usually call a rooter service from the phone book (Rescue Rooter, Regal Rooter, etc.) and they would come out and charge me $ 200 – 250 for a 30 minute service. I was always tempted to go out and buy my own drain auger and do it myself. Well this morning my wife called me at work and said that the kitchen sink and bathroom shower were clogged up. I decided to check Unilocal to see if I could find a plumber or rooter service that had positive reviews. After finding Carter’s Plumbing Service, I decided to give him a call and leave him a message. He promptly called me back and said he could come by after I got off of work. He arrived on time and quoted me $ 85 to snake out my drain from the clean-​out opening outside my kitchen. It took him about 20 – 25 minutes and the job was done. I mentioned that I would write him a positive review and he dropped the price to $ 75! George Carter was prompt, efficient, polite and honest. If anyone needs to have a rooter service come clean out a drain, I highly recommend you give George a call.

I’m a firm believer in getting at least 2 estimates when it comes to plumbing. One of my tubs wasn’t draining and I was hoping to get my kitchen faucet repaired. The first company I called the plumber told me my kitchen faucet could not be repaired that I needed a new one. The second company I called was Carters Plumbing&Rooter. George came in and gave me what I thought was a very reasonable estimate to get my tub draining again and to REPAIR MY KITCHEN FAUCET! I had him do the job on the spot. He cleaned up the area after he snaked the tub and my faucet no longer leaks. Not only does he have reasonable prices, he’s very proffessional, honest and I found out he is a one man operation. It’s nice to know that I can rely on him whenever I have a plumbing problem and not worry about who will be showing up at my house the next time. Thank you George, this is one of the most pleasant experiences I’ve had when it comes to dealing with service companies.
Susan N. Redondo Beach