The Lash & Wax Boutique

I’ve been coming here for almost a year for lash extensions and brow tints/​waxes. I’ve seen a few different techs and they’ve all been great. The salon itself is beautiful and immaculate. They pride themselves on their cleanliness and that’s apparent from the moment you walk in. I get compliments on my lashes all the time. I believe they do quality work at Lash and Wax. Everyone I’ve dealt with there has been accommodating and concerned with making sure I’m satisfied with my experience.

AMAZING. I’ve had lash extensions done in many places but have always felt anxious or stressed the whole time. Kelly did an incredible job at keeping the environment relaxed. Didn’t feel a thing the ENTIRE time. I even said «did you actually do anything?!» after she removed the tape and pads an hour later. When she showed me what they looked like after, they were perfect. Never getting extensions done anywhere else.

I went to this location many times for airbrush tanning in the past but I was always too nervous to try lash extensions. I am so glad that I finally did — I am hooked! I see OJ and am so impressed with his service. I leave feeling beautiful and my lashes always look flawless. The experience is so relaxing that I even fall asleep! 5 stars without a doubt. I am loyal to this place and have even gotten my husband to agree to visit for an eyebrow wax.

First time here I got a lip and chin wax, a lot of little hairs were missed and she pulled skin off my lip too. I paid double what I usually would for patches of hair left over and a chunk of missing skin.

I have done several treatment with different technicians. I was very happy with the service but didn’t like the common area. I like privacy, sorry but I’m wired like that.
I struggle with this every time I go and the tables are not comfortable and hard to get on and off. So sorry but wanted to let them know.
I will still be a loyal customer and love the work they do and refer new clients too!
Wishing for more comfort. The do amazing work!

I like getting lash extensions because I love the natural look and I work out so much that mascara is a hassle. I’ve been to 3 other places and not really liking their work before finding Vicky. Vicky has given me the best lash experience so far. The lashes stay on longer than it does when other people do it. My real lashes also continue to stay healthy. I had lashes for about 4 months straight and I received so so many compliments on them. They would say things like «that’s the best eye lash extension job I’ve ever seen on anyone» and always ask who did my lashes. I highly recommend going to Vicky. She does a wonderful job and is very knowledgable.

DO NOT GO HERE. I have now been there twice. The first time I paid $ 235 and woke up the next day with pus coming out of my eyes and they were bloodshot red and sore. I called them and asked if it was normal and they told me to come in so they could look at them. Told me it was normal, but after a few days of pain I went to the doctor and was told it was a good thing the EYE INFECTION didn’t reach my cornea. I told OJ and his wife about the eye infection and they were rude and said it was just a coincidence… when I’ve never had an eye infection before in my life.
I tried them again last week because they are so close to where I live, and specifically told Vicki to put 15 mm lashes on, which she did not do. My lashes looked short and stubby so I called again and OJ said I could come in and pay MORE on top of the $ 170 I just paid to get them fixed. Talk about horrible customer service.
If I were you, I’d go to Noir Lash Lounge in Bellevue. They are awesome, and only $ 80 for a full set. Everyone told me that my lashes looked way better when I got them done there too. Save yourself and don’t go here.
I’m excited to see the snarky comment that OJ leaves on this comment… he’s a sassy little thing.

My review is for both locations, Redmond and Seattle, because I can go conveniently go to both places depending on where I am at in the city. I discovered the boutique on a local top 10 list earlier this year and have been coming back ever since.
I usually see Vicki (sp?) and she is really fantastic! She does such a great job with each individual lash and is very sweet. I appreciate that she washes her hands (sounds basic but Ive been to some places where the esthetician goes from client to client and doesn’t touch a lick of sanitizer or soap). Vicki has done a couple styles with me, whether its the cat eye or full look, and always asks for my feedback and opinion to ensure I am happy.
While the locations have a different look to them, the Seattle location is more of a home style boutique and the Redmond is more of a salon boutique, both places are clean, quaint, friendly and have really good music to fall asleep to while laying on the beds.
Pricing is in the competitive range and Im not interested in finding something less because I like the service and love my lashes. You can see them from miles away!

I ended up here a couple of months ago because I could not get into my normal place. During my initial appt. O.J. did my lashes and he was very informative and warned me that I may have some issues due to the way that my former lashes were applied. He was absolutely right and when I contact them to explain that I had concerns, they were extremely gracious about touching them up for me to make sure that I was happy, and at no extra charge to me. I am now a loyal customer and won’t be going anywhere else. My lashes always look amazing and O.J. is really talented and careful and funny. The salon is beautiful and I always feel beautiful when I walk out of there!

Had my first peel today, a pomegranate peel. Was fantastic! The aesthetician was fabulous… paid close attention to how I was feeling the whole time. So relaxing and my skin looks awesome!

I have been going to see OJ for a few months now with no complaints. His lashes are always perfect and he is fast and gentle. The shop is always nice and warm and quiet. Not the usual loud gabbing ladies you get from most salons. I just kick back and relax. I once even fell asleep during a fill. After shopping around their prices are reasonable. I like that you get a professional knowledgeable technician which is important when your working that close to your eyes. I love that my lashes look and feel natural. I recommend this place to anyone on the east side. I even booked a botox appt next week for my birthday. Only $ 7 a shot!

My bar for quality and service is usually higher than others. So when i tell you this place rocks, believe me.
OJ is a true creative genius. His lash extensions are perfection. Since seeing OJ, I get random compliments frequently about my eyes and eyelashes. When I say that i have extensions, the reaction is disbelief because (i hear) my eye lashes look so real.

Love this place. I’ve been getting my lashes done for months. They look amazing and I always get compliments on them. Lashes make getting ready in the morning so much quicker ladies. OJ does mine and they are flawless. To anyone who wants them done and is a first timer I suggest going here. I think the service is great and I am proud to say they’ve made me a very loyal customer

I’m now a loyal customer of the Lash & Wax Boutique & would highly recommend them to family and friends. I live in Kirkland, but prefer to drive to Redmond for their services. I’ve been making regular appointments with OJ for the last 4 months and look forward to seeing him every 2 or 2 ½ weeks. OJ is professional, understanding, funny, personable and talented at his skill. I’m never kept waiting for my appointment, I’m treated like family on each visit and leave there with beautiful lashes and a smile on my face. Girls — I have been wearing lash extensions on/​off for 2 years and have used other services. You definitely pay for what you get. A less expensive salon never provided me with the quality lashes or durability like the Lash & Wax Boutique. I work out, practice Hot Yoga, wash my face at least twice a day and sleep heavy on them… yet, they are continuously beautiful. The fills are $ 60, but are worth every penny.
No, lashes aren’t for everyone and I’ve read many reviews about eye irritations and infections. Some people are just more sensitive, but I would never discourage anyone from trying them at least once! I love my lashes, and I enjoy being a devoted customer to OJ and his team.

Jordan is awesome! I’d leave it at that, but here’s why.. . My lash fills last for 3 weeks. She can get them done in less than an hour. They use Novalash for glue and it’s the least irritating. I’ve been going to Jordan for almost a year for silk lashes, and sometimes a little synthetic mixed in with it. I’ve never taken a break and I still have my natural lashes growing ok. If lash extensions are a must, get them from Jordan. To make your lashes last longer, avoid touching them for any reason. Apply makeup gently,. remove it with a q tip. Be careful taking shirts on and off. Sleep on your back or sides, never face down. Schedule facials and massages before lash appointments

Since my trip to the Lash & Wax Boutique, I have found someone else who a) charges a much more reasonable rate for the level of service b) really knows what she’s doing, listens to her customers, and does BEAUTIFUL work, and c) doesn’t respond to customers’ reviews with inappropriate (and poorly spelled) rebuttals.
Furthermore, in retrospect, the employees at Lash & Wax don’t seem to understand how real lashes work — they put 10 and 11 length lashes at the inner corners of my eyes both times (I have been to both their Seattle and Redmond locations), which both look amazingly fake and managed to stab me in the eyes all the time.
You can check my reviews. I usually leave overly enthusiastic, gushing reviews for the companies I like, and I rarely offer a review below three stars. But I’ve been reading over these other reviews and the comments left by Lash & Wax employees, and I am incredibly unimpressed and disappointed by their customer service.
You can do better, Lash & Wax, or your customers certainly will.

I love this salon! All the ladies are helpful and very talented in what they specialize in. The appearance of the salon is great and inviting. Stephanie is my go to girl. I have been following her since she was in aesthetic school. I would recommend this salon to anyone who may want a wax, a pedicure or would like their lashes done. It can all be done here

I cannot speak for the service, but if you miss your appointment they REALLY DO charge you 50% for the service.
I love small local businesses so I thought I would give them a try.
I happened to be up way to late the night before and missed my appointment!
I have NEVER missed an appt before-​it was very embarrassing!
Nothing would change there mind, no reschedule, crying, etc.
It was my birthday, so I was allowed to cry since I spent $ 35 before waking up and still had a muff!
I called up Inspa down the road, they got me in same day and did a fabulous job. I have continued going to Inspa for my monthly waxing.

OJ did a great job! I have to say it was worth the drive and the time. I had had a bad experience with Hazel Salon in Greenwood and he fixed their mess. One lash extension to my one lash, he show me the extension with my 3 lashes!
He took the time, was very careful and I recommend Lash and Wax in Redmond.

After reporting my eye infections to the receptionist, I receive a call from OJ the following week. He was very apologetic and wanted to make the situation «right» saying that’s not how he does business and my next lash set would be on him etc. I was very appreciative of his call and dedication to customer service.
Unfortunately, it took my eyes 2 weeks to fully clear up (having to wear my coke bottle glasses, magnifying my oozing, red eyeballs) and my doctor said I needed to wait another week before I could put my contacts in, get new lashes and wear any kind of eye make up.
So as I reach the point of normalcy, I call to make my appt. with OJ and apparently the offer was only good for the week we talked, which was not clarified. This was communicated to me via the receptionist and she informed me that $ 50 off was «the best we could do.»
So after paying for an $ 80 fill +tip which didn’t last one week, I also had to pay for my trip to the dr., prescription eyedrops, had to throw out my new $ 70 contact lenses, deal with 3 weeks of messed up eyes and $ 50 off (equaling $ 100 for a set) is the best you can do? I would rather go to Myano where I don’t have to worry about infections, allergic reactions, and their work is consistent as I know several clients. Plus a new set there is $ 100 regularly with $ 50 fills…
However, give Lash & Wax Boutique a shot, maybe you’ll have a better experience.