Ocean Optical

Wonderful service, many choices available with a variety of price ranges. You just do not find optical centers like this anymore. Ocean Optical treat you like family, listen to you, assist you in finding the right pair of glasses, very prompt and honest and upfront. And they work with most insurance companies and even if you do not have insurance they find a way to work with you! I am so happy with my glasses and lenses, and thankful I found this place, after being at Costco, Sam’s club, and other optical centers, this is optical is simply refreshing. I highly recommend!

When it comes to old-​fashioned, personalized customer service, this is about as good as it gets. The first time I visited Ocean Optical I was a student with no vision insurance. Kit took the initiative to get me as many discounts as he could, and he took plenty of time to help me find frames that were fashionable but on clearance. He found me some great frames and offered to bend them into a slightly different shape that was more flattering for my face, and they came out perfect! Marissa also did a great job finding me the right prescription when most optometrists struggle.
The next year I had a job and was no longer living on a student budget, but Marissa still gave me a free follow-​up visit when we had trouble confirming my new prescription. Kit was helpful as always, taking as much time as needed to find the right set of frames. I got the scratch-​resistant coating, and a few months after owning them one of my lenses got scratched up quite badly. Even though it was likely my fault, Kit still did what he could to get me a replacement lens at no cost. I moved to Arizona before realizing that the lens was in, so Kit is going out of his way to mail me the lens.
When I move back to Washington I will likely be hours away from Ocean Optical, but I will likely still drive over there to take care of my prescription, frames, and lenses. It’s hard to find that kind of service nowadays, and worth the trip.

Always professional, Kit and Marissa are a great team. Kit is the owner, and is the one who helps you find the perfect frames. Marissa does the optical exams and helps you find contacts. You never feel pressured or convinced to buy something you don’t love. They are also happy to readjust your frames at any time, and are even fixing my wife’s frames that she bought elsewhere just because we’re return customers. It took me a while to find this place, and I cannot express enough how amazing it has been to come here. We will definitely be long-​term customers!

Kit went way above and beyond the service that I expected! My experience at Ocean Optical was so much better than I have ever had anywhere else!
I highly recommend him to anyone needing an exam or glasses! I won’t go anywhere else.
Thank you Kit!
FP

My current glasses are from this store. I brought in my own prescription as I had already had it checked, but was too pricey from where I was examined.
I believe it was Kit who helped me as well. He was very helpful, neither patronizing nor overly eager for a quick buck. Very patient and helpful. Will need prescription sunglasses soon and will definitely pass by their store first.
Great selection, great prices. Not cheapest, mind you, but also not pricey. Well worth the price. He’s also cleaned my glasses at no charge.

Easily the best experience I’ve ever had getting prescription sunglasses. Kit, the manager, is top-​notch, and he’ll remind you of an Americanized, bastardized Bill Nighy: Funny, brutally honest, and friendly. He’ll say things like, «Your face looks like a scorched oven mitt with those on, old chap!» Or: «Hey, Guy, take a seat and I’ll get right with ya… when I’m damn good and ready!» (He actually never said any of these things). Point is, he’s cool. Good dude and he’ll talk you through how you’re getting screwed at LensCrafters and to just trust him. Last time I did that, my bank called to see if I had been identity-​thieved and if I had really approved those charges. Thought I was going on an Ocean Optical 3D underwater exploration with James Cameron. Kidding of course. Very fair prices and great customer service. Thanks, Kit
And be sure to call, just to hear Kit say: «Dooo you want an eye exam?»

I have been going to Ocean Optical for my glasses for 3+ years — since they were in a different location — and it’s been a wonderful experience every single time. I live in Seattle, and the drive to Redmond is well worth it!
The owner is one of those wonderful people who is doing *exactly* what he was meant to do. He loves glasses himself, and has several pairs, and shopping for new frames doesn’t get more fun than a pow-​wow session with him. He is sympathetic to my need to try on at least 65 pairs before I’m sure I’ve found the right pair for me. :) He has a discriminating eye, too, and is great at helping find the right shape and color to flatter your particular face and features.
The prices are extremely competitive, as well, and it feels good to support a local, small business.