Mu Lan Foot Spa & Massage

Been here twice. Will not go again. The experience started off good, walked in on a Sunday afternoon and was immediately taken in. The massage itself was okay, not terrible, but nothing to rave about. The problems started when I was paying for the services. The establishment charges a 5% premium to pay by credit or debit and strongly encourages payment in cash. The $ 65.00 service was now $ 68.25 which still is not too bad a price for a massage. I wrote in a $ 10.00 tip, for a mediocre massage which I thought was fair. As I was getting into my car, the masseuse came running out, motioning me to go back in. I walked back to the establishment thinking I had left something such as my phone, but the masseuse kept on saying «tip», «tip». I assured her I tipped her $ 10.00 but she was adamant that I go back in. When I went back to the desk, the desk guy asked me about the tip and he handed me the receipt I had signed moments before. I pointed to the «tip» line and he shook his head and said «20%». He said something about this not being a restaurant but I couldn’t really understand him not because of his heavy accent, but I was concentrating, trying to calculate 20% of $ 68.25. With his continuous talking and my poor math skills, I finally gave up trying to be the human calculator and pointed to the tip line and said, «Ten dollars.»
I’m perplexed by this type of business practice, a surcharge of 5% for all credit/​debit transactions and workers bringing you back in for more tip does not create an environment one would want to experience again. Sure, they got me for an additional $ 3.25, but they lost my future business.

I used to come here every week, but had stopped for many months because of a few bad experiences.
I had some credit left in my prepaid card, so my friend & I took a chance and went yesterday.
The older man that massaged me was all right. The skinny woman that massaged my friend was unacceptable. The whole time that we were there, she stopped a few times to talk to someone else about phone calls and scheduling… very unprofessional! In the end, though, she was not shy to ask about tipping…
On a side note, the place was very noisy. Employees talking loudly to each other and the manager-​looking guy was talking & on his phone (not about business) in the middle of all of us (while he was getting a massage).
I am glad I finally used up my prepaid card. There are many other professional massage places that I can go to here in Bellevue, so my business is much appreciated else where.

Me and my boyfriend decided to try this place one evening on last minute. I called and was able to book us two body and foot massages.
My body massage experience was great. The masseuse was professional. She did my back, legs (and hip stretches), arms/​hands, neck, scalp, and face!
(-1) My boyfriend said his massage felt like amateur. His massage was delayed while they switches his room and figuring what room he will be in. The masseuse had difficulty understanding and her deep tissue massage was poor. We compared our body massages and his experience was the opposite of mine.
(-1) As my boyfriend’s massage come to an end, he was groped by his masseuse. She fondled with his penis as she asked if he wanted a happy ending with an extra charge. I do not judge on how you make your money, but her groping before first asking for consent crossed the line. It was unexpected and he immediately declined.
(-1) After our body massages, we came out to the large chairs for the foot massage. This was more of a foot rub than actually massaging. I was expecting to do the pressure points but they just rubbed our feet.
(-1) After learning of this extra ‘happy ending’ service, I do feel hesitant about the sanitary of the establishment. With the towels, sheets, blankets, and masseuse’s bare hands.

Awesome deep tissue massage last time I was there … I’m still feeling it! Its my favorite place in Seattle.

I was happy with my massage, and the ambiance.

AMAZING!!! Cheap and full body, feet, and little of everything I highly recommend this place… but bring cash they charge a fee for credit…

No frills great massage in clean place!.Rich is awesome and staff is friendly. Good pressure and he checks to make sure I’m comfortable. I’ll be coming here again!

Came on a weekday morning and left feeling great.
Décor: Getting a little dated but couches were comfortable. The towels looked clean and the foot bath had a plastic bag lining. The main room had about 20 chairs and it looked like they had private rooms in the back. We were there on a weekday morning so we had the place to ourselves. Did not mind being in the open at all. But if I were to come when there were lots of people around, my experience might be different.
Service: The masseuse was friendly but did not speak English. She gave me a firm head, shoulder, and arm massage followed by a foot massage. I thought we were finished when she asked me to flip around to give me a full back and leg massage. I felt completely relaxed afterwards!
I have had many massages in the past both at these reflexology places and at high end spas. For the price, this place provided the muscle relaxation I needed without all the fuss.
They do charge 5% more for credit cards but I felt it was fair given the low price.

I feel like that moment on the movie Stepbrothers when Will Ferrell says to John C. Reilly, «Did we just become best friends?!!»
«Yup!»
I mean… this place is great enough to initiate my first Unilocal review.
I went for my first time last month and have been back nine times!
Tips:
–Call ahead and make an appt. They certainly do take walk-​ins but it is a busy place and you could be turned away if they were way too full. (I was once.)
–Go late in the evening if you can. The atmosphere is more serene and its a great pre-​bedtime bliss experience.
Go there now!

I have been debating whether I should try this place or not because of the reviews, and nobody wants to spend time and money for bad massage. After weeks of 3+ hours of daily driving and working, I had to get massage. I had 30 mins chair massage because I had to go back to work and it was the best 30 dollars and 30 mins that I have spent for massage.
If you are looking for European massage place, you are at the wrong place. I love accupressure type of massage when I am sore and my muscle groups are really tight, and I really had a great experience at this place.
They do charge 5percent for using card but it sometimes is understandable for small businesses.

The guy doing the foot massage did not know how to do a proper foot massage and did not hit any of the pressure points. He just rubbed my foot up and down and didn’t really even massage the bottom. Worst foot massage I have ever gotten.
Told the lady at the front who just said «oh». Charged me 5% extra for using my credit card.
Also, they have a sign that says they will give you a gift certificate if you give them a 5 star Unilocal review and show it to them.
Hence the 5 star reviews.
Avoid this place or your money will be wasted.

I decided to check this place out yesterday as I had some time to kill before I had an appointment in Bellevue. I opted for the second package on their menu, a 60 min body massage and 30 min foot massage. I received the foot massage first which was heavenly.
I was then led into another small private room for the body massage. The beginning of the massage was once again amazing! However a few mins into the massage, the lady who was working on me got up and stood on my lower back/​kidney area and dug in her heels. I have never been in so much pain in my life! I told her that I didn’t like that and the massage went on. I left especially sore after the session ended. This morning i woke up in horrible pain, and bruised all over my lower back were she stood. I ending up having to go into urgent care for the back and abdominal pain that I was experiencing because of this experience.
I wasn’t at all expecting to have to go on muscle relaxers and pain meds after a massage, especially from a place with 4 stars on Unilocal.I defiantly will not be returning for a body massage.

I forgot to ask my masseuse for his name! the massage was exactly what I needed to tackle my next few weeks of work and school. My feet were so sore and my masseuse did some magical work. It felt amazing! I definitely called ahead to see if there was an opening for a walk-​in & I advise everyone to do so! I don’t know what’s considered busy for them, but it was appointment one after another.
For $ 30, the foot reflexology is more than just that. It’s a sweet deal! It’s basically a full body massage! I’ll be coming back. Maybe with my mom (:

This place is great! My sister originally introduced me to Mu Lan, and now I come here whenever I need a little self-​care time. In my experience, they’re pretty popular but I’ve always been able to walk in or call last minute for an appointment. There are male and female masseuses available at your request and they seem to be very clean and hygienic when it comes to the equipment and massage. I usually get the 60-​minute Foot Reflexology for $ 30, and it includes a full-​body treatment, not just feet. You are completely clothed and they seat you in the public parlor in plush reclining chairs.

I came here for one hour body and one hour foot massage. The lady was not skilled. I feel that she just applied massage oil at my body. At the end, she was asking for more tips. I woukd not come bakck here again!!!

I’m a huge fan of foot massages and this place is about as good as it gets in terms of quality and pricing. I’ve been to a few other places in Bellevue, but this is probably one of the favorite in terms of location, pricing and massage quality. First all, I don’t drive and it helps that this place is right next to a RapidLine B stop. If you do drive, there’s plenty of parking! I came here last Friday with a group of girlfriends, and every single one of them was impressed with the quality! We chose the 1 hour foot message for $ 30, which is really more like a 1 hour full-​body massage!
You’re seated in a communal area with about 10 big, comfy massage chairs, but you still get sufficient space to make it your own private massage. They’ll soak your feet in hot water while working on your scalp, neck and arms for the first 10 minutes before the actual foot massage. The technique is good with just the right amount of pressure to help relieve pain while not making you squirm. Tip here, they have both female and male masseurs. Do mention your preference while making a booking! The last 15 – 20 minutes of the massage is spent on your back (including your legs & butt). They will work your upper back and rub out all the knots especially in your shoulders! If you’re not comfortable with them working your butt, please do let them know. But there is a massive trigger point in our buttcheeks, and I’m honestly thankful they work their magic on it.
i would suggest going in comfy clothes (i.e. gym clothing) and wearing no makeup since they also massage your face and bring cash for tips! I believe there’s a fee if you pay by card, but I’m not really sure cause I paid in cash. All in all, a great experience and I will be be back.

I came here with my cousin and my sister and it was all of our first time getting a massage. We got a full body massage for an hour for $ 30 (but mention that you’re a first time customer, and get 10% off, so only $ 27!) My experience was amazing, I have no complaints. My masseur knew right where I had kinks and where I was tense without asking me, so he really contoured the massage to where I really needed it most. He also asked me if i was okay the whole time, and if i would like my massage hard or soft. I was nervous about my experience walking in but they were very accommodating!
Im taking off one star because when it came time to pay, the receptionist asked us if we wanted to add on more tip, more than what we already gave (because they split the tip amongst 3 masseur, and we didn’t know that) but that miscommunication right after a relaxing massage really threw me off.
I love it here and i’m probably going to come take my mom here sometime, she’d love it!

I had to try a new guy (Jack) yesterday because I have a prepaid card, and he’s the worse, the massage was far away from the great quality that I had gotten before. 5 mins into the session, I already wished I can leave, all he did was keep squeezing the same spot on my shoulders 20 times then move on to my arms … again, very boring repeated motion in many areas like a machine. I still left him $ 10 tip at the end even I hated the massage, just because I am too nice.
I had some good massages here before, but all the skilled employees had quited which is sad.

Without a doubt, the best $ 30 spent in my life!!! I’ve wanted to get a Chinese foot massage for some time, and now I am quite upset at myself for not making an appointment at Mu Lan’s sooner!
Thanks to the other Unilocal reviews, I gave Mu Lan a call this morning to schedule an appointment. Being on a Friday mid-​morning, I got right in. To give you some sense on location, Mu Lan is in the strip mall that also houses the Macy’s furniture gallery. The place is quite nice — some quiet music playing, dimmed lights, and comfortable massage recliners. There are also rooms for private massages.
I chose the 60 minute foot massage, which was shown to be $ 30. Little did I know how much of a value that would be! As noted by some of the other reviewers, it’s not just a foot massage — it’s a foot and rest of the body massage. I was started out with a scalp, neck and shoulder massage, which was very good. Then the masseuse moved to the feet. I believe I was given a tour of Heaven for about 20 minutes! She also did my legs. Just when I thought I was finished (she asked me to get up), she then told me to lie on my stomach, and she massaged my back, shoulders and legs. I am thinking right about now that there might have been some confusion, and that I am now getting the premium full body massage, but at this point, I didn’t care, it felt so good.
Of course, what made this massage great was my masseuse, who was very skilled. She was a smaller woman, but she was definitely pretty strong, and she put her all into my massage.
I’m a good tipper, as I appreciate good service, and by the time the massage was finished I was pretty much ready to sign the title of my car over to her; she was that good!
When I went up to pay, the cost was $ 30. Again, the value was amazing. I immediately got a punchcard and will be coming back!

A family run business, Mu Lan Foot Spa & Massage has been around for five years and is pretty easy to book. Most of the time, you could get a last minute booking, even more so after 7:00 PM. The facility is clean, quiet, and all masseuses are professional. If you prefer to have a female masseuse, the recommendation is to book a slot before 8:00 PM any day. Otherwise, only male masseuses are available.
60 minute foot reflexology for $ 30 is such a great deal. It’s not just a foot massage, but rather a 30 minute foot massage and a 30 minute full body massage. The masseuse starts you with a 5 – 10 minute head and neck massage, then runs into the 30 minute foot massage, and then ends the remaining time with a full body massage. Both times, I’ve fallen asleep enough for a few minutes. The massage tension was perfectly controlled throughout the entire service.
It definitely is one of those places you wouldn’t think to go in unless you heard of them by word of mouth. I’m thankful my friend recommended it to me.