lucy Activewear

I don’t typically do reviews and if I do I prefer to write about great experiences. Unfortunately, the customer service at this store was dismal. I walked into this store on a Friday evening about 7:40pm, I was the only customer. I wasn’t greeted but asked if I was looking for anything in particular. When I told one of the two salespersons what I was looking for they pointed me to two racks of clothing both with 30% off signs. I tried several things on with no other help. Went out grabbed other items and tried them on. I decided on two items both from the sale racks. When I went to pay for my items I was told…“Oh you know these aren’t on sale yet, our sale starts tomorrow”. I said, «I thought they were on sale and could they honor the price». I was then told…“Oh I guess we should have told you we were just setting up for tomorrow, we can hold these items for you and you can come back”. Well yes that would have been nice, and no I don’t have time for that. Sorry Lucy, I loved the fit of the items I choose but I will not be back. I can find similar items at retailers that treat customers better. Please empower your sales team to make better sales decisions. You lost a customer over $ 35.

Very welcoming and assistive when looking for sports bras and other clothing items.

This Lucy store has awesome sale people! They are great at helping their customers coordinate their wonderful athletic wear! Plus, their sales rack rocks! I always have fun when I shop at Lucy!

Lucy clothes are fine designs.
The selection for winter this year wasn’t super exciting.
They only have 1 vest for winter. A few cute designs for long shirts.
The 2 stars is for the employee.
She did ask if we were looking for anything in particular and when I said I was looking for something I didn’t already own, she just stared at me. Then I looked around the store a bit more with my mom, and she just kept staring at us.
It was so awkward I just wanted to leave.
She had glasses on white darn shoulder length hair.
Weird service. I recommend going to a different Lucy for your shopping needs. The Bellevue Sq one is very hip, has a nice size sale rack. The girls who work there are very helpful.

They have really cute stuff here. I don’t feel stressed and overwhelmed here like I do when I walk into Lululemon. Clothes are really good quality. Still pricey, but my Lucy yoga pants have lasted forevs. I live in them. Friendly and helpful staff :)