CPA Partner

I have used this company for over 7 years and they are awesome! They always call back immediately to answer any questions, and I have always had a smooth and positive experience with everyone there. They have always helped me to get the maximum tax return possible and I would recommend them to anyone!

Unprofessional, disorganized and indifferent — words to describe our interactions with CPApartner and its management. As fellow business-​owners, landlords and your average all-​American family, our experience with them was by far the worst customer experience we’ve ever had. The IRS notified us a year after CPApartner did our return that a key peice of information was not completed and we owed almost $ 5K! Apparently, the tax preparer had an oversight and is now unreachable, the company could not produce key records of ours, they refused to pay the penalties and interest associated with their mistake and still owe us hundreds of dollars they promised to refund us for the tax preparation fee. Not to mention the blatant insults the owner sent us in writing, in what appeared to be an attempt to shrug off accountability and make it seem like WE were the bad guys. Three other customers have had similar issues with the bad service they received from CPApartner.

This is a horror story. In fact it is so rediculous that I choose not to type out such a long story. What you need to know is that they misfiled my taxes twice for the same year (I lost a $ 1200 stimulus payment because of this and was charged late fees and interest), they do not respond to questions via email or return phone calls. When I asked them to follow up on the misfilings they told me I needed to call the IRS. This was such a bungle that the owner actually offered to file my 2008 taxes for free, I have chosen to pay someone else. This is not a trustworthy nor competant company. Find someone else.