TrailersPlus Redlands

apache trailers number 1 in my opinion!
I bought a 24ft hauler triple axel from them and it has been great with no problems for over a year now!

The friendly and helpful salespeople at TrailersPlus made it possible for my husband and I to walk out with a beautiful new trailer. Our particular salesman, a man named Brian was very efficient and helpful when we had any questions or concerns regarding the trailer’s safety aspects and financing.
I would recommend this company in particular for its overall helpfulness towards their customers. They have a added value in the way of a national «call center» that will pick up your call and transfer any concerns or messages to your personal TrailersPlus facility on your behalf when things get hectic for the sales staff. This is key I think. You feel well cared-​for and valued as a potential buyer.
All in all it’s a great place to do business with a staff that knows their product.

TrailersPlus is a great business to go to if you are looking to buy a trailer! We were in the market for a 6×12 enclosed trailer and had been looking at reviews for different businesses and chose TrailersPlus based on the amount of positive reviews that were on Unilocal.We were helped by Kristin, who was extremely knowledgeable about the different trailers and their features. She is an excellent saleswoman! We ended up buying a 6×12 Interstate RoadRunner. and at a great price with extra items for use and security and it was nice and clean before we drove it away! The process was easy and painless. If you are looking for a fair priced trailer, TrailersPlus Redlands is the spot! If you are looking for a shiny dust free environment, go to a Mercedes-​Benz lot.

After shopping around I purchased an 18′ car hauler trailer today. Very pleased with the deal I got and there customer service was great. Highly recommend.

This places is great! Awesome customer service. Kristin helped us find the perfect trailer, exactly what we were looking for! They have financing and there trailers are quality :) definitely recommend this place to anyone looking for a rad trailer.

Just got a great deal on our trailer. Thanks to Kristin to will remind you to come back if you tell her you are looking forward to our vacation now!

Just purchased this ProSeries trailer with the help of Kristin and all of the friendly staff over in Redlands Trailers Plus. I would definitely buy another trailer there and recommend anyone to buy from there. Friendly, helpful and very informative staff.

We did a lot of research before making our way to the Redlands Trailers Plus location. They had several of the models that we were interested in with various features. We made a reservation of one of the trailers online before driving to the lot. Kristin immediately came to meet me in the parking lot and happily demonstrated all the features pros and cons off the different models. She even posed in pictures that I took to text back home to show scale and ease of use. All of the trailers are in great condition and the lot was well organized and easy to check out the trailers. Kristin was great, letting me ask lots of questions, sometimes repeating the questions, I’m sure – she was always patient and helpful. I did not feel pressured to buy or hassled about what I knew or didn’t know about trailers. A very positive experience. Got a good price on an excellent trailer. Bought accessories and hooked up my truck plus a full inspection everything was working correctly. Purchased a 7×12′ load runner for my Toyota Tacoma ’13 V6 Prerunner Offroad. Thanks TRAILERSPLUS.

Excellent customer service, great trailers! Chose Trailers Plus especially for their pricing.
J and TC

Just bought a trailer from these guys, Mike was great, gave us a great deal! Go here if you need a trailer or trailer parts and service.

Great information, excellent service and a wide variety of choices. Mike helped us zero in on the right trailer and accessories to meet our need. Very professional. Highly recommend.

This place is a joke when it comes to being presentable. I was in the market for a utility trailer. I called and the salesman, who will remain nameless, asked if I had been shopping around. I said yes and they worked on matching the deal that I presented from Big Tex in Beaumont.
I said I would stop by on the way to Big Tex to look at the trailer they had in stock, and then would make my decision to buy from them or Big Tex. I arrived and immediately was surprised at the lack of care for their storage yard and the trailers they carried. The two trailers I looked at, both had broken light lenses and were filthy. I understand, these are trailers, but if you know someone is coming… you should at least make it presentable.
I told the salesman that I was going to go to Big Tex to look at their trailer before I made a decision and thanked him for his time. He seemed irritated and said that he worked so hard to match the price. I thanked him again and said that it was my money and I was entitled to shop around.
I made my way to Big Tex and it was night and day. The trailers were clean and the one I wanted was already pulled to the front waiting for me to look at! The trailers there were not only cleaner, but also better built! I had a great experience with Big Tex.

I just bought a 5 ½’ by 10′ trailer from Trailers Plus of Redlands and could not be more happy. I live quite a bit closer to Carson trailers and was referred to them by the company I purchased my buggy from, but when I called them, they had no idea what they were doing. I called Trailers Plus to see if they could better help me and Michael was amazing. I told him I was new to this, what my budget was and he talked me through the whole thing. He never pressured me to come out to the store and took his time talking to me.
When I got there today, Brian helped me and again I was surprised at how helpful he was as well. Being a woman and walking into a trailer yard can be a little intimidating but they made me feel so comfortable. Brian walked me out and measured the trailers with me and we discussed what would be best for me keeping my budget in mind. They hooked it up to my truck for me and tested everything to make sure it worked.
I would highly recommend this location when looking for a trailer!

Nice trailer, knowledgeable sales person (Mike) and fast service. Mike helped us to find a location to have a hitch installed so we can take our new trailer home today.

Great cuatomer service. Had the trailer I was looking for in stock and the process was fast. Will be shopping here again for any of my trailer needs. Highly recommended. They also have a large inventory of trailer accessories.

I read the other reviews but found only horrible customer service here. Forget about service after the sale. It doesn’t exist at Trailers Plus. I purchased a small utility trailer that appeared to be high quality. The next day as I was pulling the trailer to pick up an item, the ramp latch pin assembly fell off. I called the selling yard as well as the corporate office. They assured me it would be fixed immediately and referred me to their Redlands site. I live about 2 hours from that facility. What a big mistake to go there. Mike Mikesell is the manager of that facility and has an attitude that says «I don’t care.» He said he would get a picture of the broken part to the manufacturer (Carry-​On Trailers in Georgia) immediately and then make the repair. I found out later from the factory that parts were not requested for 1−½ weeks. After a week, I called to ask the status. Mike’s reply in every communication was the same: «You don’t have to ask me. I will let you know when I have the part.» He would not provide any information about status. Two weeks later, I emailed again and asked about the status. Same reply. He would not give me the factory’s warranty contact information. I googled it and called the factory after 2−½ weeks of not being able to use the trailer. The factory jumped on the problem immediately. They told me the parts would be shipped overnight to Mike. I emailed Mike the good news. He said he would advise when the parts arrived but that the factory was sending the parts second day air. Of course, Mike got the parts the next day. He didn’t realize the factory gave me tracking info so I knew what was happening. Then Mike said the parts were wrong. Wait another day. Then Mike said he had the parts but couldn’t put them on until 7 days later. When I asked why he hadn’t told me that before and had me go to a different Trailers Plus site, he responded by saying he now couldn’t put the parts on for 12 days. It was unbelievable. I had managed to ask too many questions and get on his nasty side. At that point I called the factory again. Even though I wasn’t their customer because I bought the trailer from Trailers Plus, they jumped on the situation. The factory had the correct parts in my hand by noon that day from another trailer dealer and then sent me to Carson Trailers in Gardena to have the repair made. My trailer was back in operation that afternoon. The factory said they were embarrassed by the lack of service from their dealer. My advice about Trailers Plus in Redlands is to stay far away from them. Buy a different trailer brand if you need one. But don’t let Mike Mikesell get involved in any situation you face. Customer service with a scowl is his motto.

I’ve worked on a couple trailer transactions for clients of mine with Michael Mikesell. He is very knowledgeable, friendly, and really easy to work with. Everytime I have trailer needs, I call Mike.

Outstanding customer service. I bent my stabilization jack, and they got it fixed same day with no waiting. Really responsive staff. I also got my free 1-​year tuneup last year, and they did a great job.

Went out of their way to see I had a trailer for my University design team in time for a competition in Michigan. My students pulled it to MI, I pulled it to Nebraska the next month. 8.5×16 load runner and it pulled like a dream. Mike and the others were very helpful and when I go and update my old personal enclosed trailer which is almost worn out, I”ll get an interstate trailer from these guys.

Just bought a 6×10 patriot trailer from Jason at this location, have had a wonderful experience working with Jason and the whole team. The trailer is great quality and the price has been consistent without hidden fees from day 1.
When I first decided to buy a trailer everyone told me to go to Carson Trailer and after going to their main Gardena location I was very disturbed by their customer service, quality, and selection. I am so very glad I called Trailers Plus and bought from them! Thank you Jason