Michaels

I go to Michaels to purchase paints such as pastels, acrylic and watercolors. The selection is great! However, Michaels is seriously lacking in Project Life kits and other kits for scrapbooking. Items tend to be pricey is not on sale.

The store is nice and has nice things. The prices aren’t bad. But God forbid anyone actually help you. I had to stand in a BUSY LONG line where they had only two checkers open (about 15 people in front of me) just try and get some help for what I needed. The guy who opened the second line was nice enough busy still of no help. He RAN threw the store almost knocking over people pointed at it and ran off… After deciding to buy something that was similar but not what I needed I had to wait in a LONG line AGAIN!
Hobby Lobby is right around the corner and they always have people out on the floor and the minute the line gets to long they make sure and open more checkers.
Understaffing is only hurting your store… Especially when there ARE other options.

If I could give less than 1 star, I would, so here’s the story, my 3.3 GPA high school senior who always dresses nice and prefers suit and tie rather than jeans and a t-​shirt goes into the store looking for a summer job before he leaves to attend GCU, this happened on May 28^th, 2015 between 2 – 4 pm, he seeks out the person in charge to talk to them about employment, the jerk of a manager tells him first off that he is overdressed, are you kidding me, I was always taught to dress for success, obviously something this clown of a manager knows nothing about, proceeds to tell my son he should dress the way he normally does, HE WAS! Sounds like this sorry excuse for a manager need sensativity training and needs to learn how not to «stereotype» someone for wearing a suit, or not for that matter. I sure hope that Michaels upper management reads this so they can council this looser for telling my son, or anyone for that matter how they should dress, I am very Blessed and proud that my son likes to dress nice, and I encourage him to do so, I just hope that your uneducated advice has no future effects and my son realizes that this is exactly the place he NEVER wants to work for!

Never again! The store itself deserves a good 4 stars but the ONE star is because on a busy and crowded Saturday afternoon they only have ONE cashier open. Are you serious? I counted ELEVEN people in queue waiting for checkout. This has happened in 3 of my last 4 visits. Is that any way to treat your customers? There’s NO EXCUSE for bad management.
Start treating your customers with the respect they deserve. Personally, I’d can that manager’s ass and hire a professional that knows how to run a store with good customer service!!!

I love Michael’s! It’s that place that has everything you need for arts and crafts or cool baking things. I came to get stuff to make my daughter’s Halloween costume. Of course I left with more:) the prices are usually very good too. Halloween black flowers for $ 1 and ribbon for $ 1 and paint brushes half off! Yes!

Love Michaels. I get all my drawing/​painting supplies here they have good quality materials, and also cheaper stuff (still good). Just always come with a coupon, you’ll get good deals then.

Michael’s always has a lot of great stuff on sale. Everybody are courteous and helpful. II go here for my frames and a lot of other things for big or small projects.

I’ve now shopped every Michael’s in my obsessive pursuit to find ALL the cool Smash/​scrapbook/​journaling supplies in the Inland Empire.
OK, this is not scrapbooking for stay at home Moms who want perfect anal designed, perfect coordinated albums the kids will toss when they hit 50 themselves, but super cool journalling combined with scraps and stickers and stuff and whatever flat things you can find in your travels and all kinds of FUN! How could I not enjoy checking all these things out? Seriously. Google it if you have not heard of products such as Smash book, 7 Gypsies, Recollections, K & Company, etc.
So here I am, in the Redlands area, and to my surprise there is a Michaels like 0.5 miles from my other destination. Woot!
So, their store layout was a little funky. I had to hike a little bit past the wedding frippery and kids craft sets to find all the super cool scrapbook journalling stuff but hey, good exercise, right?
There was yet another sale which was great (including a FEW select scrapbook journalling items) and this time at least i could find the products on sale in the same area as the signs. That’s always a good idea. Usually you have sale tags over empty hooks or hooks stuffed with all kinds of cr*p that are not the sale items at all. Blah.
It was just after noon, and crowded! Well, tomorrow is Valentines Day, so maybe the frenetic crowd of stressed-​out looking women all running around with glazed eyes was all about them trying to pull off some Valentine’s miracle the next day. I guess? I myself have a much more laid back attitude about these consumer-​driven created «holidays» (and no kids, so no stress muahahahahaaa) so I just took my time and browsed around the throngs of pop-​eyed gals with crazed glazed eyes.
The check out line was like, wow, kinda long. Luckily I got in line just before about 10 others got in behind me. They did get a third checker, so I guess it was ok, but it sure looked like a long intimidating line of stressed out day-before-Valentine’s-Day gals, so you never know when one might explode or something. While I was there, all maintained and did not start chucking heart print cupcake liner papers at anyone or anything like that.
At any rate, standard Michaels, standard stuff, laid out a little funky but… All in all, a perfect average. :)
P. S. Ladies, leave your poor husbands at home, or send them off to Home Depot. Seriously, there is nothing more painful to see than a man caught like a deer in headlights standing painfully yet dutifully next to his wife while she takes 20 minutes to decide between the teal and aqua blue glitter. Cut the poor guy loose and get him to a tool shop STAT!

Michael’s, (crafts) located on Lagonia in Redlands
Michael’s crafts has a wide selection of supplies for almost every craft you could think possibly think of!
From simple craft projects such as scrap booking to wedding decorations, they have it.
However, customer service isn’t good at all so if you know exactly what you need great, but if you don’t well you could feel a little over whelmed like the little old lady that asked me if i could help her.
The little lady asked me if I could help her find the right glue she needed for her little bird house she was making. She asked me because she said that she asked for an employee to help her 20 minutes ago! REALLY! So I helped her by read the back of the glue bottles to see which one worked best on her bird house. I finally found the right glue for her bird house but I was disappointed with Michael’s employees lack of responsibility to help her.
So there you have my 3 star review, they have everything you need for a project however their customer service was less than zero because of the lack of respect they showed this sweet little old lady.

Came here to look for some items I needed for a crafting project. Asked someone for help for an item but I don’t think he understood exactly what I was looking for. He was, however, a guy. I think it would be better for the guys to be cashiers and have women on the floor to show us where items are. they would more likely know what we are talking about.

Michael killed Jo-​Ann and no one asks what happened?

This Michaels had the Hello Kitty cake pan that I was looking for but it didn’t have all the other things that I was looking for. I gave it three stars because the line was long and they had a lady walking around the line to scan your items and she handed us a paper and said give this to your cashier when you get to the front this speeds up the process. We still stood in line for 10 mins and when we got to the front of the line the cashier scanned the paper. It took about 2 mins to load up on the screen, then she re-​scanned the items and sat them on the counter to tell us the total and waited for us to pay and give us our change and then put the stuff into the bag instead of multi-​tasking. Everyone was nice but super slow, no sense of urgency.

The night before Halloween I decided to do a last minute snack for my class and I was going crazy because Michaels was going to close in forty-​five minutes and I was very pleased and happy! I had three employees help me! They were not annoyed by me asking them where certain items were AND they walked me to the items, unlike other places where customer service isn’t as great and they just point, but not this place they were great! THANKS GUYS! And, I have become a Pinterest addict and I know I will be visiting Michaels a lot in the future just because their customer service makes a trip so easy! Love it! Thanks!

Its always the same every Michaels’ I go to… No one loves their jobs here… Lol! But kudos to you guys cause you have everything I need and then some! =D

It’s a very basic supply store for the crafts. I wish they had a better selection of art supplies, they only seem to peddle a generic crap brand called Artist Loft. THIS BRAND IS POO-​POO… please get in some tombo and other high quality pencils! As well as assorted paints/​paint brushes.

It’s a good place to go to find most of the things you need for projects… but I always feel like I’m there on their busiest days! And hey, good for them, but the way they set up their checkout stands (which I think they recently rearranged to something worse) just make the lines go so slow… Always seem like they’re shorthanded… I usually only try to shop their when they have sales going on because of how expensive the china-​made stuff is… But like I said… it’s a good place to find your project items and it’s in a nice area.

I love this store as they carry many things you can’t find at Joanns but can find at some of the smaller craft stores. They have decent prices and good coupons and they take Joanns coupons! They have a wonderful call on saturday for kids. I used to teach this class and it gives parents a little while to shop in the store on a saturday and not have to worry about chasing the kids around. I know how that can be as I have a little one myself.

Ugh. Ugh. Ugh.
I don’t know what else to say beyond that. I mean, I want to love Michael’s; I really do, but I just can’t. Everytime I have gone to the store (SEVERAL times) something has just gone wrong & I end up running into the safe, inviting arms of JoAnn’s.
First off, I have never liked how absolutely crowded the store is. Not with people mind you, but STUFF. The aisles are close together, the crap in the middle overtakes everything & now the back of the store is turning into Frame Central Only.
I knit & crochet. I used to love Michael’s vast array of yarns. Now their «vast array» is limited to two shelves back to back with scant amount of colors. Christmas comes & their seasonal shelf is one shelf. But need a fake flower? They’ve got ya covered!
Another irksome issue with Michael’s is their lack of registers being open at one time. I stood in line one day for 25 minutes (I timed them). Started out near the middle of the store in one long line, had my cart full of items I got on a 50% off rack, only to make it to the register for the employee to say the items I had were not on the 50% sale. I debated that as each item matched & was on a shelf for 50% off (customer behind me backed me up saying she too had some of those items), but the manager came over to tell us there was a «mistake» & they wouldn’t give the discount. At this point the line was to the back of the store & people were very mad. Other employees were stocking shelves, showing how to paint wood (seriously) but were not opening any other registers. At 2 in the afternoon on a Saturday.
Needless to say, I let them keep their items (as did the woman behind me & three others in line) & I went to JoAnn’s where I got the items needed @ a decent price.

Maybe it’s just me, but if a craft supply store doesn’t have buttons then it isn’t pulling its weight.
I was just looking for buttons! A button! One single button!
I wasn’t asking for fabric (though having fabric would definitely help) nor was I asking for the perfect kind of ribbon (eh… the choices are okay). The coupons that come out every weekend are, of course, awesome, but for some reason if a craft store doesn’t have buttons then I have a hard time believing it has the more random stuff.
Of course, I could be biased because I really love buttons and fabric, but I don’t paint at all. Oh! well, the yarn section is tolerable, I suppose, but I’m biased about that too because I’m a yarn snob. Well, maybe you should just save your time and go to JoAnn across the street.

Michaels has been a staple for my arts & crafts projects for years and this time it was no different. I seriously have been here way too much within the past couple months.
I had that diaper cake to make. Actually my first one ever and I walked in there with nothing in mind for decoration. I walked around forever trying to figure out what to do.
Luckily they have enough stuff that helped get the creative juices flowing. Ribbon, fabric glue, and cute painted wooden animals did the job.
Also there’s been so many baby showers lately (and a wedding shower) at work. Somehow I end up being the one making the announcement flier/​potluck sign-​up sheet. I guess that’s what happens when you make the first one and automatically you become that person. haha… The first couple ones were made last minute (per requests of people) so they were made by online graphics and whatever colored paper was at work. Now that they give me a couple weeks in advance to make it, of course I have to make it look pretty, right?
So that’s where Michaels comes in. Great selection of decorative paper stickers, and other cute things. I’m pretty sure all you arts & crafts people love it. haha