Five Ten Factory Outlet

Five Ten is my favorite brand of climbing shoes so far because they have fantastic soles but of all the Five Tens I’ve purchased, this is the first time I was able to get them at their factory outlet! Of course, I had to make the trek all the way to Redlands to get my fave brand at great prices!
If you’re not sure what kind of shoes to get, or what size is perfect for you, or want to see all sorts of other Five Ten items (regular shoes, clothing, accessories, etc.) you must pay a visit to this store. They even have a small wall to try your shoes on! My friend and I were able to grab shoes that were returned (but in fantastic shape nonetheless), for MORE than 20% off. They also have brand new ones with some slight discount, so either way it’s good!
The staff here makes this store so much cooler as well. They are extremely helpful and friendly. When I came in, I wasn’t treated as just a customer. I felt like they already knew me and were more than eager to help all of us! My friends and I left with shoes, hats, chalk, etc. I’m super happy with my purchase (and chalk block purchase) and will DEFINITELY be back here again!
Updated Store Hours–
Monday — Saturday: 10 – 6
Sunday: 12 – 6

Since I don’t think I can swear this place is THE BUSINESS! I have come here for climbing shoes on a few occasions while heading out to The Quarry and found such excellent deals on other shoes that my footwear has become pretty much exclusively Five Ten both on and off the rock. The staff are always SUPER helpful and very nice. You really don’t even need to hit this place up when they’re having a sale since they have so many factory seconds (Nothing that will affect the performance of the shoe), demo shoes, and returned shoes on the shelves.

I Had a really good experience at the Five Ten store today. I went in wanting a deal of course, and I ended up with some really nice climbing shoes for 60 bucks! Wow! The guy working the register was very attentive in helping me find some good shoes for my needs. I ended up deciding on the Anasazi Arrowheads. My first pair of downturned climbing shoes and I am quite happy with them. As I walked out of the store a couple of older gentlemen were hanging out front and they began to talk to me and were interested in what I bought. We discussed shoe choices, climbing stories, and Joshua Tree. I asked them if they worked there and they said yes. I figured must be upper management or something… Well I went home and through some Googling found out that one of them was Charles Cole the founder and president of Five Ten! What a down to earth dude I must say. Showed a genuine interest in me and was a very pleasant guy to have a conversation with. I highly recommend this store and the Five Ten brand in general. They earned a customer for life today, that’s for sure!

Stopped by today to check out some clipless MTB shoes. There was only one other customer in there around 1PM. Being a «factory» store you would think things would be discounted… Not so much. Only shoes that are 2 – 3 seasons old and returned items are discounted. I was pretty disappointed about that after driving about an hour to check it out. Oh, and I could have saved gas and time if their listed phone number went to the store and not the corporate office, which was obviously closed.

Five ten is my absolute favorite climbing shoe. This place is awesome. They carry everything that 5.10 still makes and some close out stuff.
I came here to get my wife some climbing shoes because I just bought some online and paid full price for some. I wanted to make sure the shoes would fit. On top of that the online retailer didn’t have the color she wanted.
The store had the color she wanted for more than half the price off. I paid $ 160 online and got them here for $ 60. They also sell customer returns and second quality stuff for a fraction of the retail cost.
I came in looking for an unreleased pair (quantums) but fell in love with another pair (verdons). The guy working there was super chill and helpful in trying to determine my climbing shoe needs. I will be coming back soon to check the new quantums. Too bad they didn’t have them yesterday.

Excellent customer service. Very interested in satisfying their customers and understanding their customer needs

We really enjoyed going here.
We’re new to climbing, but the staff was so helpful and patient with us.
They have all kinds of sizes. We were able to purchase shoes from size 11 toddlers to 9 mens WIDE with no issues. They had it all.
We were able to hit them up on a sale, so it wasn’t as pricey as I know it could have gotten. We even purchased a full body harness for my 4 year old.
Thanks a million for the all the help and advice. We loved it and will be back!

The staff here is so great. They were very welcoming and were interesting to talk to. Super helpful finding the right pair of shoes that were comfortable and right for me! I’d definitely come back.

Great place!
Great advice from staff!
Organize selection and a variety of shoe products.
Superb sales and good quality.

Got new spinning shoes online after old laces strap ones died. Try them all but want no laces, not too narrow, comfort
And ability to workout and walk around comfortably after spin class Five ten Kestral does all that and has a wonderful BOA tightening loop that makes in and out a snap. Recommend going up half size if not sure what to get.

The people here are great to talk to.
I go here a little more often now that they’ve expanded their hours/​days of operation! It’s a wonderland of outdoors-​related specialty products.
Their shoe selection is a sight to see. I’ve tried on many pairs of shoes from many companies but 5.10 seems to have the most variety to fit all the different shapes of feet out there… Which is super important with rock climbing.
I recommend trying them all on they’ll definitely have your size and shape available for all kinds of outdoors adventures: canyoneering, downhill cycling, hiking, freerunning, and of course rock climbing…
I also like the staff Jeremy, they’re always welcoming, knowledgable and considerate about their my needs. I have a strange shaped foot, I like to babble and I’m very indecisive … I’ve never felt anything but welcoming openness and shoe-​based conversation from them. They even remember my shoe preferences as a local climber!
***Bonus***. They carry some of the best USA-​made crash-​pads (Organic)!
Also on stock: Trad Gear, quick draws, chalk bags/​buckets, climbing/​cycling specific casual clothing, & hats!!!

New location is super nice!
Hours: Wednesday-​Saturday: 10am-​6pm
Sunday: 12pm-​6pm
Location (⁵⁄₅): I love this place! Their new location is literally just one building down from their old location. It’s really nice! The displays are laid out through the store nicely.
Service (⁵⁄₅): the staff are pretty friendly (Shout out to Tiff and Kevin, they work the front) and always super helpful with anything you need for climbing and such!
Shoes (⁵⁄₅): It’s a great place to get a good deal on climbing shoes. Their prices are much cheaper than retail and ladies that have smaller feet usually can find good shoes for a cheap price! I’m a size 5 and a half and got my projects for $ 30 and I love them so so much.
Chalk (⁵⁄₅): It’s also by far, according to my knowledge the cheapest place to get chalk. I get the box of chalk, which comes with 8 blocks for $ 8. A pretty great deal and it normally lasts me 4 – 5 months. If not more.
Other (⁵⁄₅): they have apparel, shirts, pants, other gear for climbing such as chalk bags, buckets, harnesses, ropes, quickdraws, etc.

Go here for the deals, not for the service. Brand experience notably missing.
I’ve caught the Five Ten bug. Does that make me cliché or just someone with good taste in Mountain Bike shoes?
I knew the trek to Redlands (!) was long, but I didn’t realize it was all the way to Korea/​China. I’d like to know the reasoning for being all the way out here. Hopefully, the reason isn’t just cheap rent.
When we arrived at the «factory». We were greeted upon clothing then at the back on the room shoes.
Thankfully the «factory» also has both a boys and girls potty if nature calls.
Are you one legged? Five Ten has got you covered, for $ 5 (one shoe).
Do you have a used shoe fetish? Five Ten does too and will share its wares for $ 20 a pair.
Did the heavens curse you with small feet, and you know what they say about dudes with small feet, right? Five Ten feels bad for you. Mountain bike shoes for $ 9.99 (2 of them), size 7. Use the savings to buy a slightly used bro truck down the street at the Chevy dealer to overcompensate. Don’t worry, it didn’t tow anything, haul anything or go off road.
Did the heavens bless you with huge feet, and you know what they say about dudes with huge feet, right? Five Ten is envious of you and all you’re lady friends. Still, they have deals starting at $ 30 (for a pair), brand new. Mens size 13, thats the shoe size… I think.
What if you don’t have a foot anomaly? Well, deals starting at $ 30 to $ 79 for you, too.
There were two sales associates there. A skinny guy wearing Adidas (thanks for rubbing it in that Five Ten sold out) that was somewhat helpful but I doubt he mountain bikes. There also was a useless redhead girl that always had her hands clutched by her mouth. It looked like she was warming her hands despite it being 105 °F out, strange. I asked her simple questions like if something was a mountain bike shoe and she couldn’t answer such a simple question.
The sales associates were very similar to blue shirts at Best Buy. They constantly bother you to see if you are doing okay and know nothing, especially Mrs. chilly fingers.
Now, I’m a white boy that grew up in da’ hood, listen to R&B and eat at Popeyes. However, I think the gangster rap complete with the N word, swearing and describing chick parts was way too loud and totally inappropriate. Got a friggin’ headache from it and found it hard to concentrate.
Notably absent was also any brand experience despite being at their «factory». This is just a room with stuff for sale. Five Ten needs to visit Troy Lee or Crank Brothers in Laguna Beach to see how a «factory» store can be used to communicate their brand. While they are there, they should consider moving to Laguna Beach. There are mountains, trails, etc. there to test product with a cool ocean breeze. Literally a 20 °F difference.
To further confuse the branding, they were selling one Deity pedal and a handful of 100% goggles. Neither brand has anything to do with Five Ten or Adidas.
This brings me to the full price product they have, which is about half the store. If I am going to pay list, I sure as heck not driving out to Redlands. Ill just stroll to REI and get expert service, 1 year return policy and 10% dividend. There is no point in the list price product there. Slash prices or improve the sales experience.
The back door in the store was open. I didn’t see any sewing machines. There was a cage of shipping supplies and presumably stolen shopping carts with shoes in them. But the most intriguing thing was a upside down pyramid like structure with giant globs or colored sugar cookie dough mounted to it. People kept asking if they can play on it. The guy kept telling people that its for their employees only. Why not just get people to sign wavers or not tease people and just close the door? They should really open it up for people to play on, there is nothing else to do in Redlands.
They also have these weird looking shoes for ballerinas or ancient Chinese foot torture.