I’m writing this review in hoping that management /supervision will take my recent experience, at this store, inconsideration. My friend and I came in to pick up his shot gun on Saturday(4⁄30 at 5pm). We waited, along with another party, for service at the gun counter. It took about 10 – 15 mins for the manager to come to the counter. At this point the party in front of us left the store in disgust. My friend gave the manager the paper work for his gun to pick up. The manager refused to help us stating that there wasn’t enough help at the counter and that he had to take a break. I understand that there is a time slot to take a break before the law is broken. What made us upset was the manager was never apologetic. It would of made the situation better if the manager was less aggressive towards us.
Trevor S.
Tu valoración: 1 Redlands, CA
I wish I could give zero stars. The man(who’s name I did not catch, but had a very unprofessional facial hair cut) in gun section obviously did not think my money was good enough for him. I came in looking for a rifle, and I was sold on one certain one. Now I was ready to purchase, but me being a salesmen myself I had to ask a couple more questions about the gun. Now I know the store closed at 9 and I was ready to purchase a rifle(which is not a cheap expenditure at all at) at 8:20 pm. The employee said it was too late to start the paper work for the back round check. I know that it only takes MAX30 mins(I have purchased many guns before) to get it all done, which leaves him 10 mins before close to do something else. But the employee was to lazy and just wanted to go home. I will spend the extra money at a different company for better customer service.
Anthony D.
Tu valoración: 4 Colton, CA
All in all a good experience, the gentleman in the hunting department was most helpful. Didnt have what i came for but not surprised. Tough to find .22LR ammo. Ended up leaving with a laser bore sight and some targets. Great staff.
Eric V.
Tu valoración: 1 Manhattan Beach, CA
horrible. tried to buy a tent and about $ 500 worth of camping gear. they have their prices wrong at checkout the little brown haired girl cashier was too lazy to walk 10 feet to check a price and left me standing there for 10 mins until i finally went and checked a price myself then the tent i was buying was on sale they tried to charge me regular price i walked out horrible
Daniel C.
Tu valoración: 3 Redlands, CA
We shop at Big 5 for common workout stuff. The prices are great. The service is hit or miss, some staff are helpful and others are lost and unconcerned. Overall the price difference is worth it. I often get sale shoes there. Again, quality is not top of the line but the prices is great. 3 stars is about right, 4 n a good day and 2 on a bad one.
C. M.
Tu valoración: 4 Loma Linda, CA
The prices are really reasonable. The staff are friendly and are always readily available for any question. The only thing I don’t like is that the small is so small, I feel claus trophobic inside!
Natalie Z.
Tu valoración: 4 Redlands, CA
This place is really inexpensive and has all the basics, including camping necessities. It’s a lot nicer than other Big 5 stores in the area and they always know where things are, when new shipments are coming in, etc. There’s really nothing to complain about with them! They sell quality discounted items at discounted prices. You really won’t find sports stuff at this price anywhere else.
Sandra S.
Tu valoración: 3 Redlands, CA
I give 3 stars for this Big 5. I would give more if it was a bigger store with more selection. The staff was just fine. They asked me a few times if I needed help, but I was just browsing. I love that they have everything for sports, camping, and outdoor fun. I can spend hours in this tiny store lol. I appreciate that they are not as expensive as Sports Chalet, but still carry quality items. I went to get some more running gear. I got a Nike Visor so my scalp can still breathe and my face doesn’t burn in the sun:) I also got some runners gummies that were very tasty(much better than the goo). I will be back Big 5!
Dana G.
Tu valoración: 4 Redlands, CA
Nice local sporting goods store. Good variety of goods to purchase at reasonable prices. The lousy parking lot is unfortunate. Friendly & helpful staff.
Juliet K.
Tu valoración: 5 Mentone, CA
I just came to this store for the first time and I love it! Their stuff is literally half the price if not more than sports authority. The staff was super helpful and friendly. I was pleasantly surprised at the prices! They have good workout clothes for very cheap in the clearance area. I will definitely come back here.
Lauren K.
Tu valoración: 2 Highland, CA
Staff is super unhelpful and merchandise placing has little rhyme or reason(unless you’re in the market for camping supplies!). I wandered around and circled the store about three times and was never approached by a sales associate. Also, their uniforms are formal dress shirts and ties? Kind of weird and dumb for a sporting goods store. Overall, a really annoying experience.
Anthony B.
Tu valoración: 3 Riverside, CA
This is the first time I’ve come across a Big 5 that is so small. Kind of like that mini-WalMart you see in the news. It’s just a really downsized version of the usual sized store one’s used to. Didn’t really experience what the previous reviews did, but all we went there for was a patio tent. Quickly found it on our own and went about our way.
Kristina G.
Tu valoración: 2 Pomona, CA
Came in looking for sleeves to cover tatoo’s on arm… we asked where they would be and the cashier said shoe department. We wandered around the shoe department for a good 5 minutes till someone finally asked if they could help. Turns out they keep the sleeves in the back because people like to steal them. This store is extremely small too.
Normz R.
Tu valoración: 2 Redlands, CA
Staff keep to themselves until you ask for their help. Store itself, needs some upkeep. Reminds me of Ross — everything always on the floor. ha ha. Products sold at the store — decent. average priced. no big whoop. Try to look online and compare prices before buying anything costly here. I wanted a bigger seat for my bike, here $ 30, at wal-mart $ 20.