Redding Subaru

Service Department really is terrible here. I brought my mom’s car in for tire rotation/​balance. She had purchased the tires from here because they were a good deal so naturally they come with free rotation/​balance. I made a appointment a week ahead. Brought the car in and the lady couldn’t understand balancing the wheels is part of the rotation process. After some discussion she said well I guess we can make it work. Are you kidding me?! Get it together.

Outstanding staff and service! You can’t ask for more when it comes to your experience! I bought my Crosstrek from them a little over a year ago and the have been exceptional! My car was stolen last weekend and I called them to let them know I was stressed and scared of the outcome when we got the car back! I dropped it off and they have taken care of everything! The service department never seems to stop amazing me! I highly recommend them from the start of a purchase to the many years of A++ service! One request would be to bring back the car washes!

Excellent customer service! Easy to make a purchase and very satisfied. Would recommend to anyone considering purchase of a Subaru. Nice selection also.

Tom led me through the most pleasant car purchasing experience ever! I hate stores and paperwork, on top of that I was stressed out and needed a car asap, he had me in and out super fast. Tom didn’t try to fluff it all up, he was great! So happy to have my new to me, used 2005 Subaru Forester.

Very friendly staff, especially Ryan (one of the salesmen). We were shopping around for a used Subaru and came here. Very helpful from the start. We weren’t able to buy from them (didn’t have a used model that fit our price range), but still very glad we came buy. Test drove a Forester and looked at a few others. If you are looking for a subaru, this is a great spot to start.

This is the first time my wife and I have bought a car where we felt unpressured and at ease. We love the car and will go back to redding subaru for our next vehicle.

REDDING SUBARU!
These guys are awesome. So happy to have had work done on my car with the guys here.
From the front desk to the shop. These guys work hard, respect you, and do the job right.
Thank you!
If you need work on your Subaru WRX you can trust these guys.
Cory at the front desk is a «top quality» guy.
Honor, kindness, and respect is what you’ll get from him.
He is hard working and great at his job. Ask for him if you stop by.
Kyle in the shop is great. He is hard working with a work ethic of a horse and is diligent!
Thanks Redding Subaru for a great experience.

Wouldn’t recommend this dealership. We bought a used Honda for my daughter here and we were told how they spend all this time and money on the cars before they sell, if the car needs it they do it! B.S. Less than 3000 miles and my driveway has oil spots all over it, engine is all oily. They wrote on inspection leaking from engine and transmission and need to be looked at immediately. They were going to call me, didn’t hear anything, I called, nothing. I think we are on our own. Repair shop in town says the motor has been worked on and has leaks from work done improperly. Not good, so far $ 450.00 for the easy gaskets and still not fixed, going in again next week for more work.

We are first time new car buyers and must say the experience was great. We were looking into an SUV and were tossing up a few different makes and models. Our first SUV we test drive was the Forester. It was great! The other cars we test drove at the OTHER dealers felt like toys compared to the way the Subaru Forester drive, felt, and handled. The staff was very helpful! Thanks to Rob, Michael, and Donnie!

This Subaru has exellent customer service. I was very pleased to buy my new outback. Getting financed was a breeze. The only thing I wish I new before hand was about the mirrorlink not working in the US. Why even have the app on the screen if you can’t access it. Cory and the whole team was awsome. I forget the gentleman’s name that sold me the car but he was very knowledgeable and kind. Pardon my bad memory. Love this Place. They take care of you. Now that’s Love. That’s a Subaru.;)

We had a wonderful experience at Redding Subaru. I was very impressed with the friendliness and helpfulness of the staff. Ricky helped us pick out our Subaru .I highly recommend working with him when shopping for a car. He was a pleause to do business with. Everyone helping us out absolutely went above and beyond to meet our needs. We will definietly be a lifetime Subaru customer. Thank you for the terrific experience.

Sold me a used Subaru for MORE than the MSRP and I didn’t notice. I get the whole «buyer beware» thing so… buyers beware! Lots of pressure and lies. «We can only do this deal today, the boss is gone or he would never go for this»… LIARS

My experience with Redding Subaru was so fabulous, that 6 months after buying my 2014 BRZ from this amazing team, I bought the hottest car Subaru made for 2015… a 2015 ESX (WRX) STI Red Dragon! The team came together to make my car buying experience one of a kind, pulled strings overnight, and shipped my car to me and had it in perfect condition for me to pick it up with 8 miles on the odometer. Ryan, Robert, Jeremy, Ricky, and Donnie… you ALL rock!

Best experience ever with servicing my car. Always deal with Michael Woodward! Because I drive so much I have to get oil changes about every 45 – 60 days. I tried the Roseville dealership and was treated very poorly. Even though I live near and work in Roseville, I will always make the drive to Redding to have my service done at Redding Kia-​Subaru.

Since they keep bothering me with email spam… I’m going to share my awfully frustrating experience.
I was looking for a Subaru online and sent an email asking for more info. In the process, rdg Subaru asked what time I prefer to be called, I answered after noon. I also typed into comments that I prefer email over a call at all. Well what do you know? My phone was ringing before 9am! Waking us up the next morning. Not cool Ricky.
So we decided to drive around and look at the cars we had seen online. We ended up at Redding Subaru late in the afternoon. We had not had lunch and were getting hungry. The sales guy, the aforementioned Ricky… was very pushy and got annoyed whenever I mentioned the cars we looked at elsewhere. I was already annoyed with him for waking me up. After a test drive I told him I was too hungry to take the time to run numbers on our trade in… he pushed us into it saying it wouldn’t take long.
An HOUR LATER… I had to insist we be given our keys back so we could leave. Ricky then told us that they were checking out my car right then and he couldn’t give me the keys!
I was so thirsty (he had offered water but never delivered) I asked where I could get a drink… he said «down the hall» I had to go wandering to find a water cooler way down the hall… where out the window I saw MY CAR! Not being «checked out». I went back to Ricky and firmly told him, «I found my car. We are leaving now.» He finally got my keys off his boss’s desk (next door)!!! We left to get food and ended up buying a Subaru that evening from SJ Denham. A much different and relaxed experience btw…
The problem now is that Rdg Subaru/​Rdg Kia emailed me asking if I’d found a car and pitching me to come in. I wrote back explaining that I’d had a horrible experience and would not be back and to remove me from any email lists. I told them that if they continue to contact me I would Unilocal my experience. Well guess what?! I got another stupid email today. So there’s my story… they are the epitome of pushy used car salesmen.

On a road trip from Utah to Seattle to the Bay Area and home had an unexpected oil light pop on in my new car — they took care of me after hours!

$ 3000 dealer mark up over MSRP … ouch !!! I believe I’ll pass.

I just got brand new 2014 Subaru Forester. It’s best car ever to drive in winter, snow or icy roads ! Please looking for Cody Rollins — Sale associate. He’s honest and ready to help. Thanks you guys

I went to Redding Kia Subaru about a month ago to test drive some cars. I was looking to trade in my big rig gas hog and get something mpg friendly, but didn’t want to sacrifice features and room. The 3^rd car I test drove at the Subaru lot was a Subaru Legacy. This car had one of the smoothest drives I’ve ever experienced. I was impressed by the basic features of the 2013 model. I’m a tech guy and I love the fact the stock stereo can sync up with my iPhone natively from the dash without the use of bluetooth (USB charger cable).
My heart was set on the limited with all the bells and whistles, but even with a killer offer, I simply couldn’t afford it. I was told the baseline and the limited have the same drivetrain and they were right.
The salesman, Roman, initially had introduced me to the Subaru line when I was test driving. He put no pressure on buying, very patient and a good listener. I had found someone to help me co-​sign/​co-​buy to ensure I would get a great rate. I had to make my decision during the time Roman was off. However, Donnie was extremely helpful through this process. The car was out of stock and had to order it. Roman and Donnie actually worked together to make sure I got what I wanted; their priority was to help me find a great deal, not their commission. They were very honest and insightful the whole way through.
My only complaint? My patience. Sometimes you get giddy and want instant gratification, but they both kept the deal smooth and I was a happy camper. I even ended up getting the 7 year /​100,000 mile extended warranty.
I highly recommend Redding Kia Subaru: Managers — John & Paul (Subaru Side), Salesmen — Roman (Subaru side), and Donnie (Kia side). Feel free to message me any questions about my Subaru and my buying experience.

I cannot tell you how happy we are with our recent dealings with Redding Subaru. We were in the market for a «new to us» car and after reading the great reviews of Subaru’s in Consumer Reports magazine, we headed to Redding Subaru. This particular day was horrible weather wise but the salesman had no issues showing us the ins and outs of every single car. Justin Shepard was his name and he was awesome… a young guy, obviously destined for greater things than selling cars but that’s what he was doing this day. We test-​drove at least 4 cars that day and he was patient with all our questions and was completely honest with us from the start.
We spent so much time there that afternoon that we were running late to an evening function, he offered us a car to take home for an overnight test drive! I had never heard of that before but we were extremely appreciative! We got to really become familiar with the car and by the next morning we knew we wanted it without a doubt.
We went back the next day and had to play the typical car buying game, but Justin made it less painful… we ultimately got the deal we wanted and I think both us and the dealership felt good with the outcome. All the employees we encountered were friendly and happy… cracking jokes with us and making us feel comfortable.
The dealership is new to Redding and are currently located in a small building for now… they have big plans to expand this year and a newly constructed building is coming soon. We look forward to seeing how they do in Redding.
We were a Toyota family but I think we’ve just made the switch to Subaru!