Hild Collision Center

Hild did such a good job I almost want to write the person who hit my car a thank you letter. The only downside was having to wait almost a month to get my car in, but it was worth it!

This is the second time I’ve used Hilds. The staff is friendly and helpful. Dwayne is great to work with because he makes sure you understand what is going to be repaired and also notifies you of anything else he sees around the car. I appreciate everyone that’s involved in repairing my car because both times I’ve felt like I’m leaving the parking lot in a brand new CC! The front desk called Enterprise to come pick me up but since they were busy Hilds ended up dropping me off without a problem. I highly recommend using Hilds for your repairs. Drive safe!

They did an amazing job fixing my mini cooper after a raccoon destroyed my front end… more importantly… They were nice and answered all my questions… They even had me bring it right back when my car got hot on the way home! I would recommend them to everyone!

They screwed me. My vehicle had front end damage (another driver backed into us). Hild did the repair and replaced the ac unit next to the radiator (I think it was the condenser in a Corolla). I got the vehicle back in February and did not use the ac for the first 10 days. On a trip to Chico I noticed the ac would kick on and off. I reported this to Hild immediately that day and took the vehicle to the Hild two days later. Of course the ac worked fine then. Three days later it quit again. Went back to Hild and they agreed it was not working. They could not find the problem and sent it out to an AC specialist mechanic. This mechanic advised the compressor needed to be replaced, $ 3000. Hild denied responsibility. After fighting with Hild and Farmers Insurance (Michael Walsh) I now have a Corolla in Redding with no ac. I would not recommend Hild to my worst enemy. I also left Farmers after 25+ years and easily found another company for my 8 policies.

Used in past and been happy with their service.

My first ever five-​star review.
I have been to Hild about three times over the last eight years for various fender benders and scratches to several autos. Every time they have been exactly the same in terms of quality and customer service, I would call it in near perfect.
The relationship Hild has with my insurance company is seamless (My insurance Co. was the one who recommended Hild — as a ‘pre-​approved’ repair vendor). They walk you through each step of the repair, give you options that best work with my insurance and the work extremely fast and as as far as I can tell, the best quality the business.
The repair consultant Duane, is very helpful, professional, and friendly. The front office and reception area is also friendly, very clean and if you have to wait for an hour or two for some reason, I think would be very comfortable (I’ve always just dropped my car off so never stayed for any period of time).
The parking is a little bit awkward because there isn’t much room and it’s located on a busy street, but they have the process down so well, they get cars into a back lot quickly without you feeling rushed or like you are in the way.
I would recommend Hild very highly and if you need a car repaired at least give them a try in terms of getting a bid and seeing how it goes. They’ll win you over. Again this is my first five-​star review. I’m not a difficult customer or anything and don’t hold out on giving stars because I’m snooty — it’s just Hild is the first vendor I’ve worked with that has overall, over the years, earned it.

Hild Collision repair did such an excellent job. The car was good as new. They were courteous, friendly and very helpful. I waited over a week, but the idiot who smashed into my car had knocked the wheels off axle, so there was plenty of damage both internal and external. Anywho, I would definitely reccomend them, especially if your insurance covers it. Thank you

This place is all about customer service and customer satisfaction! I don’t write a lot of reviews but when I have outstanding service I think it deserves to be applauded. I took my car in after a fender bender and had an estimate by email within an hour and scheduled my repair for early the next week. I hoped I would be able to have my car done in one day and I knew it was asking a lot but I feel they did everything possible to assure that I would — and they did. Not only did my car look like new again but it was cleaned and detailed inside and out! Seamless contact with AAA I recommend them highly.

4.5 stars.
Workmanship is well above average.
Customer service is great.
The repair completion process could use some improvements. I had to reiterate my repair needs before accepting the car as complete, which was a little frustrating, but they worked quickly to see that I was taken care of. Possible remedy: fully understand customer needs and acknowledge when the customer’s needs and the repair results are inconsistent and then seek solutions before presenting the vehicle as complete.

I could not have been happier! Not only did they fix my car in record time, they detailed it as well! My car looks great! Customer service couldn’t have been better! I can’t say enough about this company! The owners can be proud and I definitely will tell everyone about them.

Hi everyone, me and my dad brought our truck here and mike and his workers gave us the best service in the world. I recommend hild collision to everyone. U will be super satisfied with their service… Thanks a lot to hild collision. And god bless this place and all the people who work their. I would rate a million stars if I could.

They did a good job fixing the front of my car when I got hit by a truck. But honestly… your paying for the name. It was incredibly overpriced. Just to put on a new bumper was $ 5,000. Thank god I wasn’t paying for it

I highly recommend this business. They do excellent work and are very customer friendly. They repaired my cadillac escalade as good as new. Tyler Hild is a outstanding estimator and made sure my vehicle was repaired correctly. You will be pleased with their work.

Hild was recommended to me by my boss. An uninsured driver hit the back of my car and I had to tie the trunk down to keep it closed. It would have cost me way too much to get everything replaced so all I wanted was the trunk to be functional and they did just that. And they didn’t pressure me to get everything replaced but just did what I asked them to do. Plus they vacuumed my car and wiped down some of it as well as cleaned the exterior. I also had a mirror that had fallen out of the visor a while before and I asked them to glue it back in and they did it for no extra charge! I was so happy with their work! They are wonderful! I will recommend them to everyone I meet!

Hild has repaired all our vehicles. They repaired our Starfire Pearl Lexus RX, which paint is impossible to match. Literally, it took them 4 times. But they got it and wouldn’t stop trying until we were happy. Then we took our Starfire Pearl ISF in and they got it right in the first try! Lastly, they were able to save my WRX from being totaled and did a magnificent job! Thanks Tyler!

Regarding Lara M’s comment, I can hardly believe we are writing about the same business. My experience was the polar opposite.
I cannot rate this business high enough! There were absolutely no problems. They were friendly and bent over backwards to make everything as convenient as possible. They performed the work well and finished at the promised time. They kept me abreast of what was going on.
I would be happy to recommend them to anyone. Service like theirs is so rare these days.

I cant begin to tell you how great our experience has been! Hitting a deer at 5am, just took one call to our insurance company and Hild had everything taken care of when we dropped our car off. Leah the lady at the front has been exceptional and the entire staff has been wonderful. I would without hesitation go here time and time again. It’s been a pleasure doing business with them and I recommend them to anyone needing quality work and friendly service!