CP Detailing

I had my Dodge P-​UP done at CP Detailing and I have to say they did am amazing job. This truck looked like a brand new vehicle! I would recommend this company to any of my friends. The employees were very courteous and professional.

I took my car to this business at 890 Locust Street. They are located near R&R Meats. I thought before my son and I went on vacation I’d have my Toyota Sienna Minivan spoiled by getting it cleaned inside and out. They quoted my $ 150.00 for the job. I dropped my van off at 8:10 am on Tuesday, June 17, 2014 and was called later in the day that my van would be ready by 4:30. My son and I arrived and the car looked great outside — after paying and leaving a decent tip of $ 30.00. We got in and we were in awe how great the inside looked and smelled — the carpets that have been used and abused by everything children can dish out — looked brand new. Well, today, Wednesday 18, 2014 — things started to turn. The seats were still kind of damp — but the car smelled great. I am a caregiver for several clients and I constantly have to take them somewhere. By this late afternoon the car began to smell like mold. I kept the windows cracked in hopes that the smell would leave and maybe the seats would dry a bit more. This did not happen — by this evening when I had to do errands — the smell was worse and the carpets had started to change color and the seats were changing color — I lifted up the carpets and they were dripping wet. Dripping water all over. My van in my eyes in ruined. I can’t believe this all started out to be a great thing to do. Now I’m stuck with a car that smells and moldy seats and carpets. I can’t believe how stupid I was. I left a message on their phone — don’t know if they will do anything. I don’t even know what to do. I am sick over this and can’t hardly see to type this because I am crying so much.
I hope I can find someone that can correct this and not cost an arm and a leg — I had previously looked into having my van detailed, but the cost was so high. I am a caregiver which I love — but I only make $ 9.34/hour and couldn’t see spending the $ 300-​on up to have the detailing done — thought this was the offer this is couldn’t pass up — well lessoned earned.
Update: I have not heard anything from CP Detailing regarding this situation. Today is Saturday, June 21,2014 — the moldy smell is still in the car — this is now 4 days after the detailing job. I went and bought some auto carpet cleaner — so I’m going to see what I can do. I took the smallest of mats out of the car to use — and the carpet is still damp and has moisture on the underside.