Charter Communications

Redding, Estados Unidos

1.8

Abierto ahora

14 opiniones

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Teléfono:
+1 855-327-6089
Sitio web:
media.charter.com
Dirección:
5797 Eastside Rd, Redding, CA, 96001
Categorías:
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Información del negocio

Tarjetas de crédito
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Hoy

Hoy 09:00 – 00:00
Abierto ahora
Horario local (Redding) 20:02 jueves, 29 de mayo de 2025

Horario de apertura

lunes 09:00 – 00:00
martes 09:00 – 00:00
miércoles 09:00 – 00:00
jueves 09:00 – 00:00
viernes 09:00 – 00:00
sábado 09:00 – 18:00
domingo 09:00 – 18:00

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14 opiniones sobre Charter Communications

No se requiere registro
Tu valoración: 1
Irvine, CA
The poor guy who installed my cable was in the pouring rain for over 4 hours. Not to mention he was on a ladder with 35 mile an hour wind, and it started to thunder and lightning. I tried to cancel so he could go home and dry off and he said he had 2 more jobs like this and it would do no good. This is not a way to treat employees and definitely is not safe!!! Shame on you charter.
Tu valoración: 2
Redding, CA
Two stars for good internet… But I would give 5 stars if they wouldn’t black out the sharks games on Comcast sports net. I really wish Comcast was available here.
Tu valoración: 1
Redding, CA
I wish I had an alternative. We’ve been aggressively marketed and reliable is horrible. We pay too much for this crummy service. Highly dissatisfied.
Tu valoración: 1
Redding, CA
Had Internet and tv service thru them, called in to cancel my tv service because they add 20 dollars to the bill every year so they cancelled my tv but increased the bill for my Internet by 15 dollars, now I pay 65 dollars just for internet, what a rip off!
Tu valoración: 1
Redding, CA
For customer service you must call an 800 number, at first you work with a robot and after quite a while working through that system then you get to speak with a tech on a less than perfect headset connection who then will set you up with a 2 hour window for a tech to come to your house in a few days. I have s broken digital receiver and if they would just let me bring it in to exchange for a new one I’d be happy to as it would save me a few hours of frustration and a few days with no TV. The customer service is very poor.
Tu valoración: 4
Redding, CA
No line to speak of at all for me to drop off my equipment. Got in. Drppped it off. Got out. Fantastic.
Tu valoración: 1
Redding, CA
I switched my business to Charter at the end of January. My bills have been higher than the prices agreed to in the original deal. My service has gone out 4 days in the past 6 weeks causting me business. I called the customer service number to talk to someone about lower pricing that they were advertising and about the interrupted service. I was told those rates were for new customers only — — — - what was I??? They did not care that I have paid my bill and not gotten the service that they promised me. They said there was nothing they could do for me. I am 100% not a happy customer and will be switching back to AT & T. I would NOT recommend Charter at all.
Tu valoración: 1
Anderson, CA
I manage a mobile home park. I have had the streets repaved. Charter tech «Justin» drove in around cones and proceed to drive through on fresh (1 hour old) paveing. I finally got him stopped and asked what the heck, did you not see the cones and that the asphalt was fresh, his response was «we do it all the time»! At the very least after seeing the cones and asphalt he should of contacted me the manager. His response was they don’t do that,“can you imagine how long it would take if we had to ask everyone!
His supervisor came out and it was pretty much the same verbage. WOW, SO SHE DECIDED THEY WOULD REPAINT THE SPEED BUMP! WHAT ABOUT THE TIRE IMPRESSIONS IN MY ASPHALT I spent thousands of dollars getting this work done.
I am not happy with Charter, We signed a contract allowing them to come in here, I am not sure if that will be re-​newed when it comes time.
Tu valoración: 5
Redding, CA
I think charter is great. I have had a few outages but only like 2 times. Internet is super fast and I get tons of channels. They had to send out someone once but it was the next day. So I dont know what all the fuss is all about on here.
Tu valoración: 1
Oakland, CA
I am not happy with the frequent outages. Yesterday we had no service for over 8 hours without any explanation. Most of my daughter’s classmates also affected and a teacher had to change some project deadlines for the class to account for the disruption. It is kinda sad but this just seems typical of Charter’s internet service.
Tu valoración: 1
Redding, CA
I understand that communications companies have reputations for bad customer service, but charter takes things to a whole new low. Even the canned recorded message you hear when calling to report one of the frequent outages and issues is condescending. Things are pretty bad when you can’t even get pre-​recorded concern. Charter can hire enough people to call me three times a week trying to sell me more unwanted services, but they can’t put one person on staff to answer the phone? Super fast internet is no good if it rarely works.
Tu valoración: 1
Redding, CA
Worst internet ever! Had AT&T for 12 yrs never lost service. Have Charter for 1 yr n it has lost service at least 5 times… including today!!! Glad a have my phone grrrr
Tu valoración: 4
Redding, CA
Long line. Otherwise decent.
Recently went there again to exchange a broken remote. Noticed they were training folks. Upgraded to 4 stars as they seem to be progressing.
Tu valoración: 1
Petaluma, CA
We are moving to Redding. The security company told us we needed a land line for the security system. We went to Charter. We TOLD Charter staff that we only needed a land line, we didn’t need internet or phone. They said we had to have cable with internet.
The security company came and said that we didn’t have a land line, Charter had given us cable! The security company had to wire everything for a land line and we are still paying for cable we don’t need!!!