Big O Tires

Big O Tires is truly the team I trust. Why? I took my car to the dealership for repair earlier last year. Thereafter, the problem persisted. As a result, I took it back in. Again, the issue was not resolved. Much to my disgust, they were trying to make me feel like it was my fault that they did not repair my car. I was very disappointed! As a result, even though the repair was still under warranty, I took my car to Big O Tires instead. To my delight, Big O Tires’ technicians found out what the issue was and they did not disappoint me. If you ever find yourself in similar circumstance, try Big O Tires. You will not be disappointed. Their honesty and friendliness will overwhelmed you. In addition, their service advisers’ professionalism is truly excellent. And their pricing is extremely competitive. Without any shadow of flattery, Big O Tires is truly the Team I Trust.

I just had an amazing experience at Big O Tires! Was filling up my gas tank before a big trip with my 1 year old daughter and noticed that my passenger front tire was really low. Took it to where I bought the car and they were full with service/​had a 4 hour wait… they suggested Big O and I’m so glad they did! I was greeted by Mike and he assured me that they would take care of the issue quickly and make the car safe for our trip. We were gifted a permanent patch for the tire at no charge and back on the road within 40 minutes. Additionally the wait was so pleasant because they had a playroom (with a half door!) And lots of activities to keep my daughter busy. Will be coming back to them for all my tire needs. Amazing service!!!

Took my ’11 Tahoe in for rotation and balance of my new set of Michelin’s. The guys there are great and suggested I have my alignment checked (no charge). I was in and out in an hour with no issues. Can’t say enough for the friendly welcome, the Keurig Coffee, and the honest and expert advice I get there. These guys take care of both my cars and my trailer, so no worries the last 10 years with them. To sum up, friendly, affordable, and trustworthy.
Bill

Cannot recommend. I took my car in for tires and an alignment. I was told that I needed other things replaced and camber bolts put on. I had just had a bunch of work done on it. I asked them at the other shop if they knew if it was true. I was told unless Big O took the engine out they wouldn’t be able to tell if my car needed the part, and that I would notice noise coming from the front of my car. They also said the camber bolts were fine in my car and didn’t need to be replaced. I took it someplace else to get the alignment done and they were able to do it without an issue.

I have used Big O Tires in Redding, exclusively, for the past 5 years and wouldn’t consider taking my car anywhere else. The quality of work is excellent and the customer service is exceptional. The entire team is knowledgeable, professional and friendly.
I like that WiFi is available so that I can work while my car is being worked on.

These guys are great. Always friendly and the service is quick. Would recommend for any tire /​basic maintenance needs.

Used to be a great place … last few times I have taken a car in, they have been ridiculously bad. For example, ASB light came on and it took them 5 different times to fix the problem and cost $ 1000.00 to replace the bushings in the front tires. They charged me for everything they did, even though most of it was unnecessary. The last straw came this weekend when I was stopped in the parking lot by an employee and told that unless I had an appointment, I should get back in my car and leave because they were too busy. What kind of business does that? I was going to buy a full set of new tires, but I decided to go elsewhere. They just lost a repeat customer.

I always get the service on my 4runner done here. They recently switched to taking appointments only when previously they did not take appoinments at all! I walked in and they were still able to get me in quickly even without the appointment (thanks Dave!!) I love this place and will continue to come here, but with an appointment next time!

The guys at Big-​O are fantastic.
Community oriented tire shop.
I work at the apartment complex just south of their shop.
Over the last few years I have walked in and been treated in a neighborly fashion.
One time I asked to put a community yard sale sign up against the BIG-​O sign.
No problem.
Another time a little old lady had a flat at the apartments.
I took it in and they fixed it no charge.
These guys rock.
(I’ve bought tires there too)
Danny Logan

Excellent customer service. Very knowledgable and honest. Dealt with Chris today to get 4 tires for my travel trailer. They had the best deal in town by $ 70. Highly recommended.

My wife and I were promptly and well taken care of by a very courteous and a competent staff. After a scary front tire blowout on our car we hobbled in on our «weenie» wheel. After assessing our tire… they were able to repair and get us back on the road. And since we were former customers in our home town… they did not charge us. It is very rare to come across a business that is so customer service oriented. Thank you Big O of Redding!!!

I recently just got a new car and someone decided to put nails under my tire. Last minute I drove it into big O tire and they were able to patch up and fill up the rest of my tires in less than an hour! The service was free but I felt super guilty not leaving the service man a little tip. I defiantly will go back again! The waiting room is super cute and the guys there are really friendly

Picked up a bolt in front tire of my 2003 Toyota Camry, took it to the Big O on East Cypress Avenue Redding. Every one working there were very friendly and with in a half hour they fixed my tire and I was back on the road and they did not charge me for it.

Big O Tires has my business for life and I don’t even live in Redding anymore. The guys that work here are so unbelievably polite and respectful and unlike the vibe that you get from a lot of auto shops, they seem genuine and not like they are trying to rip you off. I get my oil changed and tires rotated regularly here and even drive up from Sacramento just so I can take my car here when I’m having an issue. They always remember my name and are friendly and the service is usually very fast. One great thing I noticed at my last visit is that they have free wifi for while you’re waiting, which was nice. I brought my mom here for the first time and have made a new customer out of her as well. Very happy to give my money to and entrust the care of my vehicle in Big O. Thank you!

Trustworthy!
They could of made a sale but…
Instead they advised me.
I just needed to clean my brakes from being off road

I give these amazing employees a damn ¹⁰⁄₁₀ if I could, mike was such an amazing help, I was in redding and he made it possible for me to get new tires via payment through the other store in vacaville, he worked with my mom before and she had an amazing experience with same guy, also David, such a great guy was really helpin me out and Gettin me set up with all sorts of warranties and everything I need, GO TO BIG-​O and ask for mike & David, so much knowledge and respect through those two

My son lived in the area for several years and found Big O. Mike and Chris were great helping me long distance over the phone to get his vehicles serviced. They were always straight up on what needed to be done and were fair with the pricing. They were both great in communicating with I us.
I would highly recommend them for your auto repair needs.
Michael Jacobson
Tuscaloosa, Al
Roll Tide Roll

I had spent $ 900 on a set of tires I ordered for my wife’s 2013 Outback. When the tires were on I asked about the guarantee on the tires. The salesman said only the factory warranty would apply since they weren’t the house brand. The road hazard would be $ 25 per tire extra. I opted out on that. He did say they would rotate for free. When I came in for my first rotation he took the keys and my wife and I waited. It took 1hour and 45 minutes to get the car back. I feel that this was excessive and will rotate them myself from now on. Any further tire purchases for my other vehicles I will consider another tire shop. Slow Slow Slow

I came out of my hotel on a road trip and had a flat.
I drove the truck over to Big-​O tires which was right around the corner.
I got there at 6:00 am and unfortunately they did not open until 8:00 so I decided
to throw on my spare and head on down the road.
I had a big problem with the OEM jack in my truck and was unable to get
the axle high enough to put the spare on.
At about 7:30 Ken the mechanic showed up and asked how I was doing.
After explaining my predicament, He graciously offered a floor jack and a
few blocks of wood for me to use.
After 5 minutes I had the spare on and was heading down the road.
Very generous of Ken to offer me the use of their jack. I offered to pay and they
refused.
Thanks Big-​O Tires!

Awesome! I recently moved to Redding. I had a slow leak in my tire. They repaired it, FREE! Courteous, and professional. Busy place. They are doing a nice business. I will return.