Johnson Tire Service

I really wanted to buy tires from a local business. I really did NOT want to go to a national retail chain place. So I walked into Johnson Tire one day this week and … waited at the front desk. The woman behind the desk helped the customer in front of me, then disappeared when that customer walked into the shop. When she came out the shopkeeper looked at me, said nothing, went back to the break room, came out – wordlessly – and started furiously digging thru her purse, which was sitting on a desk behind the front counter.
For five minutes. Yes, really.
I cleared my throat a few times to let her know I was still there, but, no «please hang on» or even a look up from her. «Is Bob here?» I asked. Silence. We were less than 10 feet apart at this point. She was digging in her purse like there was a winning lottery ticket in there.
I waited a few more minutes and then left.
I drove down to the national chain down the street. Walked in, and the guy behind the counter almost leaped over the counter to help me. I was not in the store more than one minute and he had me in back looking at tires and in 10 minutes he sold me four tires, an alignment and was giving me a ride home.
Hope she won the lottery.

I’ve used Johnson Tire for all my basic maintenance for the last 18 months for our 2 vehicles. I’ve found them to be very customer service oriented and willing to go out of their way to look at stuff even though they may not be equipped to handle it and give me advice on what to ask for at another repair shop. I like being able to take my business locally and they’ve been excellent.