Richardson’s Ice Cream

Another childhood favorite. No lie, they’re sizes are easily double what a normal portion would typicaly be. They don’t skimp and the quality is good ice cream! Affordable and a killer spot to celebrate sports team wins!

Ice cream is great just like any other Richardson’s location, but the service is miserable because the place is poorly managed. The line was literally 25 people deep yesterday and despite having 6 people on staff, only 2 seemed to be actually doing any work. They had to change the gas on the whipped cream and 4 of them were standing around watching while the line got even bigger. I saw at least 5 people just walk away because they were so frustrated. I also saw the staff treat the customer next to me very rudely. He asked them to split up a sundae into two cups and then they tried to charge him $ 10 (instead of $ 5) because it was «two cups.» They said it was «company policy.» I was shaking my head at that. I wanted ask them if it was company policy for them to lounge around while they were losing customers who were waiting for 25 minutes. All in all, a sign of poor management.

DEFINITELY WORTH IT. The sizes here are ridiculous (in a good way!) — their small cup ($ 3.50) would normally be considered a large in other ice cream shops!!! They have endless amount of flavors; the strawberry cheesecake and mint chocolate chip were delicious and creamy! You can sample as many flavors as you want and the workers were very friendly. If I’m ever in the area again, I would definitely stop by.

This review the rating is based more on the overall service and not the ice cream it self. The ice cream was fantastic obviously huge selection on ice cream 5 stars for that all day.
Now the service was horrid, we get there and I see one of the employees talking to an old couple. Didn’t pay much attention to it but we were at the front counter waiting for service. After 5 min we notice that she is just talking to them and not paying much attention to us not even an acknowledgment was given. Not until a gentleman that had his back towards us turned around and notice we weren’t getting helped decided to assist us. Just before we paid there was someone right behind us that just came and was waiting to take his turn to order. Now right after we paid, she right away with out any hesitation asks him what he wanted to have mean while the elderly couple was still there having a conversation with them. I found that to be so rude and unprofessional through and through. I don’t know what her issue was but I hope it changes.

Usually get strawberry, kiddie (2 scoops)
Last Visit left me not wanting to returning.
Customer service: 1 star
Product/​ice cream usually 4 stars, smooth and creamy BUT the ice cream had frostbite, and chunks of something slimy and that wasnt the frozen strawberries

Possibly the tastiest, richest frozen yogurt in existence.
I ordered a small cookie dough hard frozen yogurt and had a tough time finishing it because of the generous portions and the richness of the yogurt. It was a good problem to have, though!
Usually when I eat cookie dough the vanilla froyo is just in the way of my cookie dough. Not this time! The vanilla froyo was stellar. So rich, so creamy. Seriously, go out and try this for yourself.
It’s a really fun place for a day trip with the farm animals and mini-​golf.
⁵⁄₅ all day long!

Literally the best ice cream I have ever had in my life. I typically hate plain vanilla, but I could eat Richardson’s vanilla all day. Also, the raspberry sorbet is to die for.

The best ice cream I’ve ever had! Affordable and delicious! Worth the money. I have a hard decision deciding what flavors to get because there are just so many options and flavors I want to try all in one The only inconvenience is that it’s so far from where I live, sigh.

Majority of the time we go to Jordan’s one of the places we go to is Richardson’s! Yes of course we love the ice cream but we don’t go for only that reason! The big reason is to get a friendly smile and pure joy that Mary brings my family! She is ALWAYS happy and full of joy & makes your visit worth it! Thank you Mary! If you go, be sure to ask for Mary she sure to give you a plenty of «scoops of happiness» to go with your ice cream!!!

Stopped by today for a sherbet freeze. Johnpaul made it and it was delicious! What a nice group of people working and they seem to enjoy it! Will be back!

My fiancé and I come here every Saturday and we always wait for Ashley! We ask for extra thick frappes. They come out perfect every time! This is the only ice cream place that really knows how to make a frappé! If Ashley isn’t working we go to any of the wonder employees. They all are very professional and know how to make awesome frappes! Everyone is super friendly and get to know their customers! I can’t remember everyone’s names that have waited on us but Ashley, Mary and Alexis are all great!
The ice cream flavors are so good! You can tell that it’s all farm fresh with great flavor! I’ve come to love coffee Oreo and my fiancé really likes phantomberry!
I’m really happy I found this place. I used to be a huge fan of kimball farms but most of the employees don’t know how to make an extra thick frappé.
Enjoy!

We visited Richardson yesterday and I must say I was impressed. The young lady who handled our order was top notch! One of my children has a peanut allergy and as soon as I told my server, she explained how she would SAFELY serve our product. Richardson“s goes above and beyond the norm here which I appreciate. We watched the fireworks, enjoyed our ice cream and all and all it was a wonderful experience.

Stopped back in.
First, I had a small on a cone, to which she piled like 5 giant scoops. I actually wanted a small (4000 calories of ice cream wasn’t my plan) but I ate all of it anyway.
Got some turtle flavor and the maine bear tracks. Turtle was vanilla with chocolate stuff and caramel — quite good. Maine one was raspberry ice cream with chocolate chips and chocolate-​covered raspberry cups. Both were good, though I wanted more chocolate in the Maine one.
Still a great place for ice cream with a lot of interesting original flavors and nice ppl

Richardson’s Ice Cream was the best experience I had at the theater, between that filth they serve at FuddRuckers and the over hyped IMAX theater, Richardsons was the saving grace. Friendly staff, they have this cool make shift Ice Cream Sundae on top of the serving stand area which looks like it’s made entirely out of jelly beans. Grabbed a pint of Cake Batter Ice Cream and the girl who served it to me literally stuffed so much Ice Cream in there it made me turn my head sideways. Like how did she take those gigantic scoops and pack it all into one container? It was an extremely cold night so it stayed cool in the car and I enjoyed it all when I got home. Tasted very fresh and absolutely divine, don’t really understand the negative reviews oh well.

We actually ended up grabbing ice cream here after we had just gotten some from the Middleton location. Don’t judge us! We came in to Jordan’s and wanted to try another seasonal flavor (cranberry harvest and pumpkin are both amazing).
An interesting thing we noted was that this location is about 10% more expensive than their Middleton location. Perhaps not so peculiar consisting that everything is made on site in Middleton (or at least I think it is), but it is something to note.
In any case, service and quality are equally great at both locations. Wonderful spot to grab ice cream before or after a movie, furniture shopping, or both!

I can’t say enough positive things about Richardson’s in general! I love supporting a local business who has an over the top quality. We are huge fans of the frappes and their many, many flavors of frozen yogurt. I love their creative ice cream flavors and you can request a sample too! this is how we discovered «Purple Cow!» This is a great location if we don’t have time to get up to Middleton. Plus you can watch the Liquid Fireworks and people on the trapeze right there! I’m a fan!

My wife and I went for a banana split.
As Alexis was making our food I saw one of the bananas was clearly rotten. I asked her if she could show me the banana and she said it was fine, it was just bruised .
I know the difference between a bruised banana and a rotten one. Even so, if it was bruised… I would like a regular one, not a bruised one.
She looks at the other people working with an expression that seemed to say that I was being dumb for asking.
I asked for her name and she did the same look again.
Please train your people to do better service. This is a food place, and I’m really grossed out by what she gave me to eat.
I used to recommend people to come here, eat ice cream and enjoy the water show. But I won’t anymore.
Disgusting !!!

Solid choice for ice cream inside Jordan’s. Big selection of flavors. The line here can get long causing me to make the healthy choice and avoid going. Classic flavors like Cookies & Cream are my favorite here.

Thanks to a friend who mentioned Richardson’s milk — it tastes way better than any of the grocery store brands or Hood milk. It’s actually little cheaper than Hood! It is kind of out of the way to get Richardson’s milk, but its worth the trip. Their ice cream is really good. A kiddie size ice cream is one great big scoop and still be satisfied! We also buy their half gallon of coffee or Coffee Kahlua Brownie ice cream to take home. The musical water fireworks are always fun to watch! It’s a great way to end the day with one big happy family. :)

Richardson’s: King of frappes.
I’m so glad that another Richardson’s came to Reading. It’s a quicker drive for me now. Even though there aren’t any cows in the back, it’s still as good. I had the Peanut Butter Cup ice cream which was just fine. The ice cream is creamy, flavorful, and fresh. It tastes very real. Even though it’s great, I’m still on the search for better ice cream. Because I doubt this is the best. It’s amazing how large the kiddie size is. What makes me coming back here are the frappes. They are incredible. I don’t need to explain, go get one yourself! Being able to buy a bucket of ice cream and bring it home is also nice.