Rick’s Collision Center

I went to Rick’s Collision Center this morning and found there is a new manager in the collision center. She did not minimize my concerns or awful experience and how long this has been happening. She showed great quality in reassuring me I would be cared for properly to make me whole. I went in wanting to resolve without giving another chance to fix my door handles. She also addressed my inside door panel. I left with a whole different thought process when I left. I go back next Wednesday for the work to be done. The manager wants to make sure all is set to get the work done efficiently for me along with a ride a might need. Once the work is done I’ll update. There have been changes since my last time there that seem positive for us customers!