This was my first time seeing a urologist, and I must say, I wasn’t all to impressed. The office itself is clean and neat with tons of magazines to read with a TV in the lobby. I just hated that fact that I felt more like a number than a patient. UNTIL… I finally got to see the doctor about 30 minutes after my scheduled appointment. Dr. Zhao is very friendly and really seemed concerned for my well being and everything I had to say. He throughly explained everything he wanted to do and why. He asked if I had any questions and completely, without rushing, answered all of my questions. I might not have been impressed with the front office, but very impressed with the doctor.