Dakota Rv

I didn’t use them for service, so I am only giving three stars. I was stupid and left my stabilizer pads 200 miles away at the last RV park I stayed at. So, I pulled into Rapid City to discover I didn’t have my stabilizer pads. The RV park I stayed at recommended this place.
They had a good supply of parts, but did not have the kind of stabilizer pads I needed. (I needed the kind that can support hydraulic stabilizers.) Plus, if you are NOT there for «service,» there is basically no place to park your RV. Dakota RV shares a spot with a diesel truck business. There were places to park cars, but not for RV’s. I asked where I could park, I was told I could park along the fence on the driveway up to the business (and I noticed that diesel trucks were doing the same thing…)
The personnel were very nice and gave me suggestions as to other RV places I could get stabilizer pads.
Oh, my GPS told me I had «arrived» about 400 feet before I actually got there…

I cannot thank Cole and his crew enough for the quick and excellent work they did for us on 9÷2÷2015. We have a serious holding tank issue and the service dept came up with an excellent temporary fix and had us on our way in 2 hours.. all the staff there were my little angels! Thank you and God bless you. We will tell everyone we know our you!

Dakota RV is really as good as it gets. The people there are fantastic and willing to bend over backwards to help you out.
My Voltage Regulator died in my RV and they got me in without an appointment. They were able to overnight the part for us and get it installed in minutes.
Since I had just purchased this RV and it was new to me (98 Allegro Bus), they were incredibly patient with my questions, did a full inspection of the roof, and gave me a very competitive price on having two bad hydraulic jacks replaced.
From the other RV places I had been to, any questions about the RV were met with «really you dont know that» or «I cannot answer those questions».
Dakota RV was fantastic. I would definitely do business with them again.

Showed up with no appointment and were taken care of right away. Repaired generator and dash ac within an hour. Reasonably priced. Very knowledgeable and courteous. Thank you.

Worst customer service. Almost attacked us when walking in an not to help. Sounded mean, rude an discurtious. Only wanted a awning for new camper. Told couldn’t help till we told em it was new. Sick. Walked out. Think racist.