14 opiniones sobre Dunkin’ Donuts and Baskin-Robbins
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Leonard S.
Tu valoración: 1 Rockville, MD
This place is always out of something and the service is below mediocrity. I would definitely not recommend this particular location.
Jo S.
Tu valoración: 2 Harpers Ferry, WV
The food and beverages are great, but there is poor management here! The drive-in was so slow, that they now have you pay at the window, and ask you to pull around to the BACKDOOR to pick up your order! Also, the quality of the speaker to place an order is so bad, that you have to repeat the order a couple of times. I go to lots of other DD shops, and have never had these kinds of issues. I don’t think it is the fault of the staff. Clearly the management is dropping the ball.
Tyler P.
Tu valoración: 4 New Haven, CT
Every time I go they make my drink perfectly and great customer service. I’m glad I haven’t seen this so called awful Dunkin yet as pointed out by others. I’ve been to far worse dunkin’s not even in the area just in general. This is the best Dunkin I’ve ever been to. To consistently make my drink correctly and good, usually you can’t rely on Dunkin to produce good coffee every single time. But they do.
Cai K.
Tu valoración: 4 Warrenton, VA
Well I am sorry to read the other bad reviews, but for me, I’ve had good results here. I only order black coffee, which is good, and a few donuts, which have been fresh, frosted nicely and filled well. The service has been perfect. I don’t know what else to say. It’s just been good for me.
Beth M.
Tu valoración: 1 Charles Town, WV
I would give zero stars if possible. Donuts are OLD and hardly covered with glaze or icing. And they messed up the drink order of course. DONOT waste your time and money.
George M.
Tu valoración: 1 Mountville, PA
I’ve had terrible experiences here before, but today was enough. Walked in at 453 pm. One lady with 3 kids getting ice cream and a what appeared to be a landscaper covered in grass with his head down on a table sleeping. 459 I get to order a iced tea and a quart of ice cream(hand dipped). At 503 said landscaper walks out with a girl how was working a DD. At 505 I get told they have no quart or pint containers. I get a refund and a prepackaged quart. Out the door at 509. In the time I walked in, my girlfriend drove to panera, ordered, picked up, and was waiting for me. I guess the rely on the fact that it is Dunkin and people will still come regardless.
Lisa P.
Tu valoración: 1 Charles Town, WV
Out of cotton candy Out of choc chip cookie dough Out of watermelon very slow service, not friendly The drive through speaker barely works. Needs alot of improving. Very disappointed, and its not the first time i have felt that way.
Natalie R.
Tu valoración: 1 Martinsburg, WV
Slow service and seems poorly run. They always seem to be out of something we ordered.
Armentia B.
Tu valoración: 1 Martinsburg, WV
Charged twice for an ice cream cone. Refused a refund or another cone. Counter help was taking selfie instead of taking orders. Personal hygiene of employees is disgusting. At least they could brush their teeth. Store is dirty. The only cleaning is done with a dirty rag. .
Joshua W.
Tu valoración: 1 Harpers Ferry, WV
Eveytime my wife and I go here they make her drink incorrect. When we ask to have it fixed, they customer service goes way downhill. This last time we asked to just have our money returned. The lady sneers at my wife walks away from the counter. Several minutes pass and someone else finally comes over and provides her with a refund. As she leaves the back room floods out with associates talking down about my wife.
Dave H.
Tu valoración: 1 Martinsburg, WV
Person at the counter was disgusting. I was the only customer in the store(first hint). I think she must of been on her break because she definitely didn’t want me there. There was a very small selection of food items and what was there was probably made the day before. When I made a comment about the small selection the girl at the counter looked away and rolled her eyes. I told her I would go somewhere else and she walked out of view. Probably to go back on her break.
Brent J.
Tu valoración: 1 Charles Town, WV
I was stupid enough to visit this Dunkin Donuts twice this week! Horrible service! Wait times are insanely long. And they don’t listen to what you want. I’m done. New management, hire competent employees OR shut up shop. Why the hell am I spending my hard earned money in this place?
Laura S.
Tu valoración: 1 Warfordsburg, PA
Horrible. I’ve gone 5 times now and every time I order the same drink and end up having to give it back because it’s made wrong. I’ve also only dealt with one pleasant person there, everyone else seems to always be in a bad mood. Don’t think I’ll ever go back.
S M.
Tu valoración: 1 Harpers Ferry, WV
This place is a waste of time. I think the donuts were 2 days old at the lease. Also, this dunkin is never open, I swear it is never open unless you get here at like 10am.