Orange Coast Dermatology, Inc

MUST see RN Beth Belkofer! She is the absolute best for Botox. So nice and definitely knows what she’s doing. She won’t try to up sell you and make you buy more units then you actually need. I won’t see anyone else for Botox!

I see Beth Belkofer for injections, fillers, laser. She is extremely knowledgeable, professional, and never «over» treats. My look is always natural.

They are over priced and not very professional. I’ve had 2 bad experiences now and just left after waiting 30 minutes for my appointment. I finally left because I have to go back to work. Really disappointed with the level of service and expected more from the staff.

My poor review and experience is based off of the Rancho Santa Margarita office where I saw Dr. Eragi. I will say that Dr. Eragi was very nice and my horrible experience at this office is not directly reflective of her, just the staff.
This office offers to fax or call in the patient’s prescriptions for them which sounds like it would be extremely convenient not to have to make 2 trips to the pharmacy. Not with this place — on two separate visits, it was a nightmare trying to get my prescriptions sent in. Both of my appointments were first thing in the morning so you would expect the nurse to have called in the prescriptions by noon (does it really take longer than 4 hours. there’s never even been another soul in the office when I’ve been there so they definitely aren’t busy). On my first visit by 4:30 p.m. my pharmacy still had not received my medication so I called the office and asked them why it takes 8 hours for them to call in a prescription. My second visit was even worse and after pleading with the receptionist to either have her or the nurse call me back to figure out what the issue was, I had to wait until the next business day. Their office closed at 5:00 pm and no one bothered to call me back. I should have learned my lesson the first time and just insisted that I take my own prescription to fill. Note to the nurse staff: Most people like to pick up their medicine the same day they visit the Dr.‘s office.
My 3^rd visit to this office I was slated to have my stitches removed and learn from Dr. Eragi what my lab results were. The nurse comes in to start removing my stitches and when I ask where Dr. Eragi is she responds that she’s gone for the day and I can come back and make another appointment to hear my results. Are you frickin kidding me! You are going to have me come back for a 4^th visit and so I can pay another $ 20 co-​pay when I was supposed to be seeing the Doctor that day. The nurse apologized and said the receptionist must’ve made a mistake and only scheduled me to get the stitches out. I was so upset, I asked for them to give me my lab results right there and told them I would not be back. Given this was their mistake, you’d think they’d offer to have Dr. Eragi give me a courtesy call the next day to go over my results via phone. Of course that didn’t happen.
There are too many other great Dermatologists in the area, don’t waste your time with this office in Rancho Santa Margarita. The staff have no customer service and the receptionists are totally clueless. What a headache this place was.

I have had a wonderful experience with Dr. DiCesare. I went in because I was concerned about a couple of moles. He removed one of my bothersome ones and said the others were harmless. During this same visit, he found 2 tiny moles that he was concerned about. He did a biopsy and they were precancerous! He also took time with me to talk about my skin and what I can do to take care of it. His office is very clean and his office staff is very friendly.

My experience with Dr. DiCesare was very positive. I’ve been to his two locations and both look great.
Very professional staff and almost no waiting time. Dr. DiCesare is very friendly and knowledgeable. I saw positive results on my skin condition within a week of using the medicine he prescribed.
It’s hard to find someone who truly care…
I strongly recommend Dr. DiCesare

Orange Coast Dermatology — RSM location
Develop a few unusual zits? Unwelcome ingrown hairs? We all do. Or at least I do. And after a dermatologist I visited in high school who never seemed to give me satisfying results, I quit.
6 years later I figured it’s time to get some skin issues checked out and I found Dr. DiCesare through the American Academy of Dermatology web site and when I called in for an appointment the receptionist told me there had been a cancellation and I could be accommodated that afternoon — score. All I had to do was print out the paperwork online and bring it filled out (LOVE doctors offices that have you fill it out beforehand).
I arrive and lo and behold, this office has quite a beautiful interior, almost like you’re sitting on a Tuscan veranda. I was almost sad that my wait was so short because I didn’t have enough time to really enjoy my experience in the waiting room.
A nurse saw me right away, asked some questions that were very direct. And, immediately after, Dr. DiCesare came in. He was brief, to the point and direct and actually talked to me like a human being. I appreciate that he didn’t tell me anything in laymen’s terms, noted the clinical terms for everything but elaborated so I would understand. Also, there are so many doctors and health care professionals in my family (not to mention I google things like a mofo) that when I offered my own opinions, concerns and thoughts, he actually listened and gave me feedback. A doctor who listens! YAY!
Pretty good experience with Dr. DiCesare. Now let’s see how things go at my followup appointment a month from now.