All Pets Veterinary Hospital

If I could give ZERO stars I would. I took my dog in for blood work and was mortified to find bruising all over his stomach later that evening. I was not told at my appointment that there was a problem when the technician was drawing his samples. He is a small dog that is VERY we’ll mannered. He is less than ten pounds, very submissive, and has never snapped at or bit anyone. When I got home he was lethargic but I figured he was tired from all the commotion. Later that evening I noticed what looked like three raised bumps on his genitals which later began to bruise. After taking him back to the vet they admitted the tech had trouble taking his samples and had attempted to draw multiple times. Not only did he bruise all over his stomach but later that day his chest and neck were covered in bruising as well. I took him back to the vet for a second time (3 trips total) and saw one of the owners who practices there. He took X-​rays and said he would re run some blood work to check for clotting issues (this was not suggested at my first visit with his stomach bruise) The whole while they attempted to blame possible Cushing’s (which my dog was tested for at another vet recently and DOES NOT HAVE) and other factors besides THEIR NEGLIGENCE. The technician is 100% at fault for this. My dog was bruised on his neck where they drew his blood all the way down to his chest and on his genitals and stomach where they took his urine sample. He has had blood taken since then and has not bruised AT ALL. I am disappointment in the horrible care my dog received and the way the vets choose to stress me out more by blaming other possible health issues insides of taking responsibility for their technician and his/​her lack of training and care. My dogs tail now bends to one side simultaneously, this never happened before this incident. I Will NEVER come back to this vet and my family and friends know to take their business else where. So PLEASE PLEASE THINK TWICE BEFORE CHOOSING ALL PETS. THE PRICES ARE OUTRAGEOUS AND LOOK WHAT THEY DID TO MY DOG. *****Please go see Dr Steve or any of the vets at Pine Animal Hospital in Long Beach. They are AFFORDABLE and take AMAZING care of your animals. ******

I’ve been bringing my 2 dogs to All Pets since I first adopted them in 2008. We have had many routine visits and several emergency visits, including one extremely urgent visit after my dog was attacked by another dog. In each case my dogs were treated very kindly by the staff and were taken excellent care of. Over the years we have seen Dr. Caylor, Evans, Montoya, and recently Dr. Johnson. Each and every one of them has been patient and really taken their time with my dogs, who can admittedly be very difficult and anxious. They are not always friendly with other animals, so the staff allows me to bring them into the exam room at the end of the hall directly from the parking lot. It’s a huge plus for me and saves me from having a very difficult experience in the waiting room. Thank you, All Pets, for taking such great care of my babies and always being available when I’ve needed you!

For years we went to Rolling Hills Animal Hospital and saw a different vet at each visit. Now we always see Dr. Evans at All Pets and we’re thrilled with her sensitive bedside manner, thoughtful compassion and sharp intelligence. She’s taken the time to get to know our pets. She explains things clearly and helps us understand options for treatments. So happy to be a part of All Pets!

On December 2, my dog Joey was attacked by another dog. He was pretty badly hurt and we rushed him to All Pets. It was a very traumatic experience for all of us but the staff at All Pets made everything so much easier. From the moment we ran in the building we experienced nothing but friendly, smart, sincere staff. Dr. Johnson and Dr. Evans are amazing at what they do. Although Joeys eye couldn’t be saved, I knew he was in the best hands. 3 days later, Joey is running around and playing as if nothing ever happened. Thank you sooooo much All Pets!

I love this place! Suzie has been grooming my cat because he needed a lyme/​sulpher bath for 4 Mondays in a row. She has ensured that these treatments have been successful in helping him get rid of Ringworm.
She has been so professional and has been very kind to my cat as well as myself. She has also gone an extra mile and ensured that the office had the proper treatments available.
I really appreciate Suzie!

We have used All Pets for many years and have always had very good service from the staff and doctors. Our most recent visit was due to our cats declining health. Dr. Kimberly Shin was the doctor that attended to our 14 year old kitty. I can tell you that Dr. Kimberly Shin is one the most compassionate and knowledgeable doctors we have encountered. After she ran some tests, she spent lots of time explaining the results/​situation to us and going over our options. It is obvious how much she loves animals, and is always doing her best for them. Our cat was 14, and lived a great life. After a couple weeks of in home Subcutaneous Fluids (IV fluids under the skin to help hydrate), we made the difficult choice (the right choice) to put her down humanely, and Dr. Shin was with her at the end. Dr. Shin followed up with us with a very heartfelt, hand written card, it was clear she loved our cat too.
Thank you to the front office staff as well. They are very kind and efficient and would always get us in around our schedule, and did it with a smile.
Thank you Dr. Kimberly Shin and the staff at All Pets,
The Hertzmann Family

A bit Pricey but i love this place. Love the staff and they do everything in front of you and i love that. They really examine your pets very good and do show concern when its needed.

Today was my third visit to this veterinary hospital, and I have to say that I think I’m super happy with the place. My first two visits involved an older kitten — maybe 6 months old — that I’d adopted from the San Pedro Animal Shelter. Dante — a sleek little Russian Gray number who basically acted like he was on valium when the vet and the techs handled him. The vet, whose name I don’t remember — did a fine job of giving him a thorough check-​up and advising me on treatments. The second visit was just for the second Leukemia shot for little Dante. Today, I took my older, squatter, big bruiser of a cat to get annual shots and some mats removed. Lefty. He yowled, panted, and had a horrible time all the way there. Lefty does not like being manhandled, and I was worried. But, Dr. Evans was phenomenal. I think this might have been the longest I’ve ever talked to a vet. All Pets got the mats out without sedation, gave him his shots, cleaned his carrier after he pooped in fear, and I got out of there for under two hundred bucks. Lefty is still a little out of it from the shots, but his fur is smooth and I think he’ll be one happy cat.

We feel that our beloved pets, our family, get GREAT care from the vets and staff of All Pets. A recent experience with one of my babies needing extensive dental surgery confirmed again why we like All Pets. They were so thorough in explaining his after-​care, and later that day, the doctor called us to personally check in. We appreciate that!

Dr Evans is the very finest Dr. one could ever hope to find! I have been going to her for over 20 years (specializes in cats, but knows just as much about dogs ”and” horses!!) She is the chief surgeon, and her warm personality is another plus!!! I really can’t say enough good about this Vet/​Dr!!!

Just moved to the area and need to find a vet. Heard good things about AllPets, but just spent 11 minutes on hold. I’m at work. My time is valuable too. Really frustrating.

5 star doctor review, 5 stars for facility. 4 stars for staff. I have been taking my dog and cat to All Pets for 20 years to see Dr. Kaylor. He is the most wonderful doctor you could ever want! Years ago he did 2 knee surgeries on my German Shepard that were a complete success. He ran as fast after a ball as ever! When he suddenly died I was devastated! Dr Kaylee did a complimentary autopsy on him to find out what happened so I could have closure. Turned out he had cancer. He now takes care of my cats, and saved one of them from a growing lesion on his tongue that was prevention him from eating. Dr. Kaylor figured out he had a food allergy and was able to get the lesion flattened out and into remission by changing his diet and short term steroid injections and antibiotics.
Staff are sweet, but they are busy and there can be a wait, especially at drop off. If you think you’ll get out of there in five minutes when dropping off, it ain’t gonna happen. Give yourself 15 to 30 minutes to sign paperwork and wait for the technician to take your pet back.
I am very loyal and wouldn’t go anywhere else even though I now live quite a ways away. Best pet care ever!

Things have been much better on my last two visits to All Pets this year. I had a monday midday appointment for my male cat with a UTI and I arrived about 10 minutes early and was called in on time. The waiting area was also almost empty with only two other clients/​patients waiting when I got there. The wait time in the exam room for the doctor was also short. Following this appointment I had to bring my cat in for an emergency the following day. Dr. Caylor spoke with me on the phone prior to bringing him in and was very clear and helpful. «Mister» ended up being hospitalized the entire week and through out his ordeal we spoke with every doctor. They all worked seamlessly together; Dr. Evans and Dr. Shin did a great job collaborating on Mister’s care and we are very grateful.

Been coming to this vet for years, I am currently sitting in a waiting room 55 minutes after my appointment time with an old and super anxiety ridden dog. Nobody here seems to care that my dog is shaking and panting uncontrollably. I will NOT be coming back here. I’m so disappointed, not even an apology from the staff, who watched me and my dog for over a half hour without saying a word about the delay. Completely disgusted and the moment and tempted to walk out. I’ll update this review with actual wait time, IF I decide to wait that long.
UPDATE waited over an hour, but the vet was apologetic and listened to me rant while I was crying. The visit and all services were free, which I do appreciate. Just wish there was better service or at least an explanation at some point. I will go back, only because of the actual veterinarian and his care for my old lady.

Dr Shin is amazing. She is so informative and compassionate and really takes the time to connect with you. I definitely recommend Dr. Shin. :)

Second visit and they will have to remove 2 cyst the Dr was so nice and this time she got groomed by SUZIE on a tuesday at 10am she was so nice and gentle and treated our baby like hers, gave her an oatmeal bath (can she be more spoiled?) and gave her a Lion haircut, all she said when we went back our cat behaved very well and didnt complained once about my cat like some other place we used to take her .
This will be our new place for grooming now, if you didnt feed your pet before you left home they will for you seriously this place its amazing .
At the front all the girls are so nice and theres nothing else i could say besides AWESOME CUSTOMER SERVICE
CENIZA IS HAPPY

The facility is modern and well-​kept up. Doctors Calor and Evans own and run the hospital, and not only appear to be expert veterinarians, but also are very caring people with a deep love of pets and a desire to help you keep your pets healthy.
I have had the misfortune to have to deal with the end of the pets life with them, and they did everything possible to make it as easy on me as could be. I also have had the joy of bringing puppies to them for examination, and again their care and expertise has been outstanding. Boarding our pets there has also been a painless experience.
I trust my pets to them completely. You may well be able to find some place that will do work for less, but you’ll have to decide if the difference in care is worth the difference in price.

I have been taking my dogs to All Pets for over 20 years. I find the staff to be helpful, caring and friendly. The facility is modern, spacious and clean. The Doctors are very knowledgeable and take the time to explain everything thoroughly.
Dr Evans has been especially good. She goes above and beyond in her care of my pups. I especially appreciated a hand written note she sent to me after I had to put my 14yr old puppy down.
All pets may be a little bit more expensive than surrounding Vets, but I feel they are worth it.

I recently had to get my pet Yorkie euthanize because of his very sick condition. The doctors that helped me was very kind and considerate, has helped me through hospitalization for my little yorkie and also his medication but to no avail.
I know they did the best they could and I thank them for their best effort in trying to save my little baby.
I highly recommend this hospital and I know they give great service along with sound advice for caring for your pet.

I love love love Dr. Evans. I brought my 10 yr old pup in to receive acupuncture for her arthritis and allergies and was so impressed with her bedside manner. She’s very patient and wonderful. She is willing to answer all of your questions and gives great advice.
My dog wasn’t too bothered by the acupuncture, and they do a great job of creating a relaxing experience (soft music and a spritz of lavender), but she does not like going to the vet, and in addition to the maladies mentioned above she’s also battling cancer. Since I’m not sure how much time we have with her, I made the decision not to put her through weekly visits. Something to note, it is a larger facility and can get noisy, so if you do decide to get acupuncture, bring your dog’s favorite treats. It helps them calm down during the treatment.
I really wish I’d discovered All Pets earlier, but better late than never! We’re hoping to not only extend her life but also improve her quality of life. Dr. Evans gave me some helpful tips on how to care for our baby (ie. diet, supplements, TCM etc). I HIGHLY recommend her if you’re looking for someone to care for your best friend.