Signature Bridal and Tuxedo

I didn’t purchase a dress here, I wouldn’t have anyway. Their selection is okay, but after taking a whirl around the store nothing really wow’d me.
I had time before my fitting, I purchased my dress at a boutique somewhere else, because they were running late. Both times I had a fitting they were running atleast 20 min behind. I was even the first appointment one time! Ridiculous. My first fitting after being measured, the dress was only half complete. Seriously? They told me that they never do the entire alteration. Okay, because that makes sense. And they charged me for the «second» alteration! What the what?
While changing out of my dress one of the sales people starts marketing to my friends. Really? Totally awkward as they’re both already married and don’t even live in the area. Ugh. Alteration was definitely over priced and if you can make it west to LA or SD do it!
I also ended up having a third fitting because they took my dress in too much. I was having a bra sewn into my dress and I knew they had to sew it in fist to get an accurate final fitting– they said they never see it in until the end. I think they just forgot. Needless to say, they had to bunch my skin together to zip it shut! I’m only 5’2″, 100 lbs. So this thing was tiny!!! I couldn’t even breath and they said that it was «normal» not to be able to breath in a strapless dress… Ugh. Total headache. I made them take it out an inch & it ended up being perfect– after they listened to me! And yes folks, I could breath and the dress did stay up. (I’m rolling my eyes and that statement is dripping with sarcasm…)

I went to signature bridal looking for a dress I had seen online, I went there because they carried the same designer as the dress I had seen. However they did not have that exact dress, but Sam was great and found some that were very similar to it, after trying them on I decided that dress wasn’t for me. So I looked through the store and found another dress by the same designer and tried it on. I fell in love with it and decided to purchase it. Sam was great thoughout the whole process and made the experince very fun and enjoyable for me. I picked up my dress yesterday and could not be happier. Thank you so much Sam and the rest of the Signature Bridal and Tuxedo staff. Sad that you guys are closing but love that I was able to find my perfect dress and got a great deal on it. Thank you for being patient with me.

I had a GREAT experience here ordering my bridesmaids dresses (wish I would have gotten my bridal dress here, but had purchased it prior a another store which gave terrible service). Why only 4 stars, because although I had great service from ONE of their employees (Jen), the others were kind of rude and seemed like they were too busy doing nothing than helping. But Jen was SUPER sweet and got things done. I do recommend going and seeing her (she’s the one with the FUN hair).

I came here with the intention of just looking for a potential wedding dress and ended up deciding to buy it the same day. Marilyn found a gown I loved right away and was AMAZING to work with. She chose gowns that were exactly what I was looking for and was really helpful. The store has a huge selection and variation in styles and price. I only give 4 stars though because 1) I wish they had more of a selection for bridesmaid dresses, and 2) the staff told me that if I purchased my veil the same day, I would get 10% off both, which never happened. Love this store nevertheless and the most important thing is I found the perfect dress :)

I was in search of a 2007 wedding dress called Fontana by La Sposa and was lucky to have found it at Signature Bridal. It was a sample dress, but looked brand new. Thank God for Leticia because she was able to give me a huge discount on the dress. She gave me information on alteration costs, how to alter the dress, returned all my phone calls, emails, and didn’t pressure me to buy anything.
They have a huge selection of wedding dresses and prices are excellent compared to other boutiques in the bay area. I browsed around and found some gorgeous dresses and almost forgot what I came for. If you are in search of Pronovias, this is the place to go. Leticia and staff was very helpful and made the experience very memorable.

Good selection of bridal gowns, but terrible customer service.
My dress took 9 months to come in from the order date, which is far beyond any time frame that a dress should come in. I had to make all the follow up calls and never heard from anyone at the store unless I made the initial effort. I had to contact them by phone, my mother contacted them by phone, and my mother-​in-​law visited the store personally and also contacted them by phone several times to get any information. Thank goodness I ordered it as early as I did.
After the dress arrived, my gut told me to take the dress and get it altered elsewhere, but I reluctantly went through with alterations with Signature Bridal. I was assured that I would have their best seamstress. They even changed my first fitting appointment to accommodate for this. They also told me it typically took 8 weeks to complete alterations, and my dress came in exactly 8 weeks before my wedding date. It was going to be cutting it close, and I also had limited availability because I was driving many miles to get there for each fitting. Their seamstress completely botched my dress. The plan when I purchased my dress was to change the silhouette, but this seamstress could not seem to make those adjustments. Her lack of ability was blamed on my body, and the owner also mentioned that changing the gown like that would ruin the original style of the dress. Funny how it was not a problem to her to change the silhouette when she made the initial sale though. Every time I went to try on my gown it seemed as if not a thing had changed. On my last fitting, the waist seemed to be taken in and it was not fitting correctly at all. At that point I had run out of time. I had to take the gown and left completely unhappy. Three days before my wedding, I took my dress to a local tailor near my home and he saved the day. He took apart my dress and showed me exactly what the Signature seamstress did. She ended up taking in 4 inches from the waist when she was not supposed to touch that part of gown at all! Four inches! No wonder «my body» was a problem in the gown. The new tailor was able to fix the problem areas, but the cuts and stitches made by the Signature seamstress were still visible upon inspection of my gown on my wedding day.
I would never recommend this bridal salon to anyone. It makes me sick to think about the amount of money my mom spent there, and the terrible experience we got in return.

Signature Bridal SUCKS! First off the «owner» is very rude and unprofessional. way to set an example for your employees. My brother ordered tuxedos from them that were way over priced. he ordered them in one color, then brought back the bridesmaid dresses to match the color, so he asked if they could change the color, it wasn’t a problem until the tuxedos came in. Half the groomsmen had one color, and the other half had another. Then the owner tried to blame my brother for changing the color. well if that was the problem then ALL the tuxedos should’ve been one color!!! Then they tell us that the tuxedos would be in on the Monday before the wedding, we drive almost an hour to their store for them to say «we forgot to call you, the tuxedos didn’t come in». Then they get here the Wednesday before the wedding with the wrong color! Again, instead of eating their mistake the owner tries to blame it on my brother again. So Friday comes around, we go to pick up the tuxedos for my little brother and my husband and my mom askes a question «if the tux doesn’t fit my son can I exchange it and will it be here for the wedding» Owner: «yes, but THERE IS AN ADDITIONAL CHARGE TO HAVE IT RUSHED!» Let’s just say, words were exchanged between my mom and the very unprofessional owner who should learn how to run a business, and she threw us out of the store and says, «I rented the tuxedos to (my brother) and he needed to pick them up». So my husband calls and (not only does the owner suck, she’s also a liar) asks her about sending someone to pickup the tuxedos, she says «they didn’t ask me for your tuxedo.» HELLO LADY! HE’S MY HUSBAND, DO YOU REALLY THINK I’M GOING TO GO IN AND GET MY BROTHERS TUXEDO AND NOT MY HUSBANDS?” Seriously, DO NOT GO TO SIGNATURE BRIDAL! I bet you will regret it!!! I had my wedding last year and went to DESERT BRIDE! They have an amazing selection and amazing staff! TAKE SOME LESSONS FROM DESERT BRIDE. MAYBE THEY CAN SHOW YOU HOW A BUSINESS SHOULD FUNCTION, AND HOW TO TREAT CUSTOMERS!

Wow as if there unprofessionalism could not get any worse Signature Bridal has the nerve to post on my comment blaming a significant weight gain of 5lbs to my alterations!!! I will continue to discourage all my
friends and family to steer clear of your money pit…
Tanya G

Signature Bridal and Tuxedo almost ruined my wedding day! Their staff is completely incompetent and I am regretful in my decision to order the groomsmen’s’ tuxedos from them! I worked with Amanda on the tuxedo order and checked in with her weekly to make sure all the measurements were submitted. Two days before my wedding, she told me that the tuxedos would not arrive until the DAY OF the wedding!!! My groomsmen had submitted their measurements months in advance and according to Amanda, the tuxedos would be delivered at least one week before the wedding. Of course, this was a lie… WTF Amanda!!! The owner saw that the measurements were submitted and probably realized that her idiot employee dropped the ball, so she had the tuxedos rushed delivered (Thank God). All but two tuxedos arrived on Friday, the day before the wedding, and of course some of the tuxedos didn’t fit. Fortunately for me and my wedding day, the tuxedo company that Signature Bridal and Tuxedo contracts with has a policy that states that if the tuxedo does not fit, they will next day deliver another size. Therefore, some of my groomsmen didn’t receive their complete tuxedo until the day of the wedding… very nerve-​racking! To make matters worse, Signature Bridal and Tuxedo charged all of my groomsmen between $ 60 – 90 for rush delivering their tuxedos. The rush delivery could have been circumvented if Amanda had done her job. If you are contemplating using Signature Bridal and Tuxedo to order tuxedos, I’d warn against it because you might run the chances of your groomsmen being tuxedo-​less on your wedding day!

After returning to San Francisco and finding nothing that worked for my taste and budget combined, I schlepped back down to Palm Desert, where Signature Bridal was able to take a size 16 fairly complex silk dupioni La Sposa dress and turn it into a size 8. The dress is stunning. The attention I got from them was amazing.
They are an extremely reasonable bridal store with a huge inventory. I have never had a bridal store owner talk me out of a more expensive dress. I cannot recommend them enough.

For the fashionistas on a budget, ask for Leticia she was soooo helpful and saved me lots of money!!!