Rudy’s Sign Graphics

Baseball season *sigh*
We all know it has its ups and downs mostly ups. But at the beginning of the season it can get hectic for a team mom. With fundraising, team uniforms, schedules, begging parents to help you out and not to mention the banner. Well this is my second season ordering from
home based operation in Rancho Cucamonga know as Rudys graphics designs and I am so happy with the outcome. Throughout all the hecticness I managed to get on the computer Tuesday night to order our banner. They had it ready for me to pick up Friday evening. I was very pleased with the graphics and design.
–Great customer service
–Great prices. Paid 95 $ for a 3×5.
–Great outcome.
Thank you for making this season just a tad bit easier

Excellent Service!
It was great working with Ronnie. She responded to my emails quickly, made any changes that we asked and made sure we receive a proof. She was also a delight to talk to over the phone and was aware that our game was just a couple of days away so she made sure we received it on time, cause when I called to see if I could pick it up she told me that she had already shipped it for next day delivery. Who does that without being asked? — someone that is great at customer service!
The banner looks awesome. Great quality and printing — colors look vibrant. So our kids may not win all their games, but if there were a banner contest we would totally win 1^st prize! Thank you Ronnie and Rudy’s Sign Graphics!

I can not even believe the terrible customer service I got from this place. I ordered a banner and mentioned that I needed it by Friday and that if it couldn’t ship in time I would pick it up. I emailed again two days later to ask that it be shipped since it would only be a one day ship since we are both in SoCal and I won’t have three and a half hours in my day to drive out to get it, she told me it couldn’t and that it always takes that long so I said I would drive the hour and a half EACH way to get it in time for our opening day. While I did tell her I was disappointed that it would take so long and that I have always had our banners printed and shipped in a day, I still said I would come get it. I STILL SAID I WOULD GO! Rather then try to be accommodating in ANY sense, she cancelled my order and told me to go elsewhere. Told me to go somewhere else one day before opening ceremonies. All because I was a little disappointed. I find that terrible business practice and more so extremely rude. She can have whatever feelings towards me for giving her a little criticism, but she is disappointing a handful of young baseball players that now don’t have a team banner for opening day. DON’T GET YOUR BANNERS HERE! Find someone who cares about the kids in the community!

I have used Rudy to design and create my signs for my Real Estate Business. He has excellent graphic design abilities and great customer service.
He has also been making the Banners for Rancho Ace Softball for the past 7 years and the quality is A +++. He always delivers as promised.

I have been using Rudy and his company since 2009, I have 4 different companies that I own and we use Rudy’s Sign Graphics for everything. They are fast, Reliable and reasonably priced (he should charge more because of the service) but I hope he doesn’t. If your looking for a creative printer that has great customer service call Rudy at Rudy’s Sign Graphics.

I have used this company for years now to design/​create and produce my daughters’ sports banners for soccer, volleyball, basketball, etc. Ronnie is the BEST! Why work with anyone else? I send a vague description of what I want and the team name, colors, etc. and they always out do themselves. The cutest banners ever and I get all the credit by the parents! Easy online ordering, very responsive on email and within a day’s turnaround I have my banner shipped via 1-​day mail in time of the game! A life saver as well as a pleasure to do business with.

I was originally extremely impressed with this business. I was referred to them by a friend and being a first time team manager, I wanted to go off a referral. They were very customer service oriented and made several customizations to our order upon request. They had a quick turn around time. First impressions ‘wowed’ me! I couldn’t have been more excited to pick up our finished product. Since this is a home based business, they were very clear in communicating a requested time for pick up of our product. I appreciated that and I replied with an approximate time of 7:15pm and I explained I was driving from Beaumont. The business owners confirmed the pick up time and said they would not be home until around 7:45pm. Therefore, I was told the product would be outside the front door and I could leave payment in the locked mailbox. Great! I thought, one more thing they are doing to go above and beyond for the convenience of the customer! I made my 45 minute one way drive to the home based business and arrived shortly after 7:15pm. I walked up to the front door and found that no product was left outside. I rang the doorbell, knocked, called the business line with no response. My 4 year old was getting antsy, as was I. Ok, I thought, they said they would be home around 7:45pm. I waited. Shortly after 8pm when no one returned home, I found the next door neighbor outside. I asked him if he had an emergency contact for his neighbors and he was extremely helpful. He contacted them and then a few minutes later, the garage door opened and a young man walked outside. He apologized and I received my product after waiting for over an hour outside the home. The young man had been inside the entire time but said he was in the shower when I knocked and rang the door bell. Hmpf!
I will say that the quality and design of the product is very nice, but I am very disappointed with the way this order was executed. I did receive an apology email explaining what had happened. It is appreciated. I get it, things happen. However, I would suggest that if you plan on ordering from this business, either have the order shipped or ask the business owner for an emergency contact telephone number. I feel that this all could have been avoided if they provided a cellular business phone. Really, in today’s «always in reach» world, I’m surprised they still have a land line for a business phone.