RC Photography

George since you continue to ignore my emails, mail correspondence, and calls I will seek legal action against you and your many companies. I was very disappointed in your lack of commitment and non performance. If you’re a victim of this man please call me at 626.222.8011.
By the way his new company is: premier design company 909.684.9398
George if you intend to say anything negative about me refrain from doing so or I will sue you for slander.

I would never recommend this company to anyone! First off our contract stated that two photographers would shoot our wedding. Well George showed up alone and when I brought that to his attention he tried telling me that there was a second person there until i proved him wrong. I did not receive the album or the pages i requested because he stated they were «discontinued». His contract and an email he sent me stated his price for add-​on pages were $ 20 a page but when i placed my order 1 week later he was trying to charge me $ 80 a page. He said that prices change and it was my fault for not ordering when it was $ 20 (Which was only a week before then). He tried telling me that the company he uses raised their prices dramatically. I decided to do some research so i called the company he uses and they told me that their prices did not change and that was false information. They also told me that the album and type of pages i requested were not discontinued. Therefore, George gave me a lot of false bullshit information. I confronted him about this and his only response was that he was very upset that the company provided me with that information because i didn’t have a contract with them. Lastly, my album took over a year to be processed. I was married on 12−22−12 and received my album 4 – 2014. When i picked up my album it there were photos cut off and i told him that obviously needed to be fixed. He said he wasn’t sure if the company would receive a return and reprint it. He told me he would find out but wanted me to take that album home. I felt that was a trap and i would be stuck with a defective album so i told him «No» and made him fix it. Honestly he does not care about his clients needs. Because of his poor services we have no photos with our guests and no photos with my husbands immediate family. Do not book him!

Choosing Raw Capture Photography as our wedding photographer was one of the best decisions we made for our wedding day! From the fun interactions with George during the engagement photo shoot to the actual wedding day, it was hands down the best. Every picture was perfect in lighting and sharpness. George truly has an eye in capturing the beauty of every moment and memory. On our wedding day we had both George and his son taking pictures. We loved all 800+ pictures so much that it took us over 2 years to finally decide which pictures we wanted for our album. I was worried that I had let too much time go by. When we contacted George after 2 years we picked up right where we left off. He kept us informed of the progress step by step during the entire process. There are so many people now and days that claim to be photographers, but really do not master the art and technique of the profession. George is one of the many few professional photographers around and we were very lucky to have him capture our most memorable day.

Update: I’ve still never received my photos or my pay. Pathetic and very unprofessional. Now George is harassing me on every social media site he can find, going under different emails, but I had the tech department at my office look up all the IP addresses & coding, and they are all coming from the same computer. If this continues, I will seek legal avenues.

I want to warn ANYBODY considering this company for their photography. Here is why:
1. The hired photographer, George Martinez, whom I paid and met with a good month before my wedding. Did NOT… repeat HE DID NOT show up the day of my wedding. Instead he sent his son to do the job who openly admitted that he did not discuss with his dad ANYTHING that we had discussed… i.e. specific photo requests, specific scenery backgrounds, etc. I DID NOT receive notification whatsoever. I found out while I was getting ready THE DAY OF MY WEDDING… already at the venue… when his son showed up. When asked by my bridesmaids «Where is George?» He defensively tells them that he is unable to attend due to medical reasons. The following question he was asked was «Did you find out from your dad any information about what the bride and groom want today?» The son again defensively said no and that he didn’t feel the need to. NOT OKAY!
2. A few weeks after the wedding. I called George to let him know I was unhappy with the situation. He did not apologize for any lack of communication or customer service on their end. I explained to him that I am very unhappy with his son’s choice in scenery locations and had referred him to our very first conversation that I wanted to capture the beautiful rustic part of the venue. Mind you, we had also done a FULL walk through of the venue with George a month before the wedding and had pointed out several places at the venue where we preferred our shots to be taken… none of which were actually taken the day of the wedding. George insisted that it was our fault due to the wedding running late. Hello! Since when do weddings actually start on time?! I also told him that the lack of communication to his son about details of our specific requests was unacceptable and he admitted that he couldn’t remember what we had previously discussed because didn’t write down or note our requests. Obviously that is a HUGE red flag! My husband and I drove all the way to our wedding venue which was at least an hour away not to mention… took time off work just to meet with him a month before the wedding SPECIFICALLY because we wanted to point out all the shots we wanted at the venue! Did any of those shots get taken? NO THEY DID NOT!
3. When I told George that I was unhappy with both these situations I told him I expect to have somewhat of a refund. His response was that we should wait and see the finished product. So we did exactly that! So we waited 8 weeks and I emailed him to find out the status and he rudely emails me to read the contract agreement over again to note the timeline. Wow! A simple update like «two more weeks or so» would have sufficed. Finally sends the pictures to me about a week later and out of 800 pictures I could see only about 20 decent photos. And maybe like 30 actually edited. I know enough about photography and editing to tell the difference. I had two different professional photographers opinions who looked at ALL the pictures and came up with the same conclusion. TERRIBLE! Seriously I could have had someone take better pictures on a smart phone. I actually went thru all my pictures and reedited them because I was so upset. I decided to email George again asking for a form of compensation and this time NO RESPONSE.
My next step is BETTER BUSINESS BUREAU. I do not wish anyone to share the same nightmare. Especially for something as HUGE as your wedding. I’m beyond words and disappointment. My family feels the same. These moments in my life can never be redone and I hope you truly consider NOT going with RC Photography.
Please feel free to email me directly if you would like more info: heatherkfrey@gmail
George,
If you read this I hope you realize how you have not only truly effected me and my husband but my entire family. If you have any integrity at all please make this right. Thank you.
— The Brays

I am pleased w the results of the packet I got from george. His company came in to my shop as scheduled and took photos, couple weeks later informed by about issues w some photos and wanted to reshoot some spots of my shop, and the final result was great. I was pleased about how the quality was for the deal he gave me.

It is too bad that you cannot give negative stars. The lack of professionalism and absolute horrible way this man treats customers is not excusable. I too purchased the amazon voucher and spent MONTHS trying to get this man to return phone calls and emails. Once he did return the call he changed his story and availability so many times that I was tired of playing nice and contacted amazon to get a refund and report his shady business practices.

We hired George to do our wedding on 9÷14÷13. We also got the package to do our engagement sessions. We loved our engagement session! We got the CD with pictures quickly which we were very excited about as we were going to use some pictures for our save the dates. The day of our wedding he was very professional. He has sent us some pictures of our wedding, and so far we LOVE them! We cant wait to see all the pictures he took!

Don’t waste your time or money. Very hokey place. I purchased a amazon social deal family pictures. When I called to schedule the shoot. I left a message. In my return call George the owner stated to email him as that’s how he keeps track of his shoots and does his business. i emailed him and waited a week with no response. When I sent a follow up email, I received a rude response and still no tentative date to schedule. I then sent an email asking when we could schedule. After another week of no response to a company that only deals in emails they don’t respond to, I simply called amazon local and got a refund. I am so very happy I did not continue down this unprofessional and questionable path. From reviews I have since read, not all are so lucky. Amazon local has been informed of his practices and will hopefully decide to stop losing money and credibility doing business with this disreputable place.

My husband and I got married in 2008. Our venue recommended them to us. We were impressed with the photographer’s style and package options. We received a engagement shot with portrait and book along with wedding photos, 3 albums and a CD with all our pictures for a reasonable price. I was impressed with our photographer because he said he learned on film so he knew how to make ever shot count, which he did! We were very happy with our pictures :)