Destination Maternity

Amazing shopping experience! I walked in not knowing what I want… Walked out with great deals, relaxed and enjoyed the shopping experience sooo much! The sales clerk (Honesty) was absolutely amazing, sweet, nice and professionally helpful. Overall … Fantastic store but what made it more special honestly was Honesty! Customer service at its best!

This store suppose to be a good for preggers. The moment you come in to this store the sales lady follows you around every corner of the store. I’m pregnant and I can sure ask if I need help. Give a pregnant woman a space PLEASE! Then if you have to return a product you are not happy with, they asked you a lot of questions and yet they don’t accept returns!!! The lady that Is unhelpful is Honesty. Customer service is so bad! This should be reported to BBB (better business bureau). This kind of business is NOT acceptable. I won’t be surprise if this will be closed pretty soon for making bad customer service. I should have not put any star but there’s no option for that!

I’m the type of shopper that likes to explore on my own and if I have questions I’ll ask. i had this one sales lady on my back to much I felt scared to say no thank you. I don’t like to feel followed around the store and bringing me more stuff to try on when I’m in the dressing room cuz I feel rushed to hurry up and put whatever I’m trying on fast to to open the curtain to see what else she trying to offer. I’m pregnant gosh let me breathe! And when I’m checking out she tried to get me to try skin care line too and it was just to much for me I really came in for one thing and didn’t want to feel pushed into anything else. I don’t think I would come back due to that feeling of being in car dealership with one of those pushy sales person.

Love the customer service and cleanliness of the store. My only grip is I am a size ¹⁶⁄₁₈ and although they say plus size clothes are for sale it is a very small area — and I mean small. Approx. 2 small shelves and 2 racks. Disappointing since plus size women are not uncommon.

I had such a great experience here.
Staff is very helpful and clean store.
My husband was even impressed.
Love their clothes and last a long time.
Checkout was great and I loved all the goodies I got for signing up for the rewards!
I did get stuff in the mail! :)

Today was my first time walking into a maternity store and I am 7 months pregnant. I didn’t know what to expect but now regret now coming in sooner. The two employees that were working were Mallory and Honesty which they provided me with such amazing and genuine customer service. I myself have worked in retail for 8+ years and have high expectations in which they exceed. Thanks ladies for making my day and I must say I love the comfort of my belly band and adorable new diaper bag.

I haven’t shopped here on many occasions-​but every time I do the staff are soooo helpful! I bought a Belly Bandit (post partum girdle) from this store-​the associate measured me to make sure I got the right size for after I delivered my baby. Once home from the hospital, the girdle seemed like it was just too big. Although I had worn it a few days and didn’t have my box it came in or receipt, I thought I should call just to see if I could exchange considering it was a pricey purchase. Krista answered the phone and assured me she would be able to exchange it for a smaller size. I explained to her I didn’t have the packaging and she said it was fine, she would be able to exchange it anyway. She then got the item in the correct size for me and said she would put it on hold for me for the next week. I was amazed! I will be in later today to complete the purchase but had to share how helpful she was. Excellent customer experience.

My daughter wasn’t due for another week… but the kid decided to arrive early! We had intended to finish our shopping that very day. So while my daughter is starting her labor, I was scrambling around trying to find some ‘hospital’ attire. I came in and Honesty, a sales clerk, immediately saw my distress and came to my rescue! She was sincere and knowledgable and exactly what a soon to be Grammy needed. She got all my stuff together, offered me something to drink and was an all over wonderful person. I would highly recommend this store to all mothers and Grandmothers to be!
Thank You so much!

I have bought all my maternity clothes here. The ladies are always so nice and helpful here. The prices are pretty good depending on what you are looking for. The kids area is always neat and clean. I recommend this store for sure!

I don’t do very much clothes shopping, let alone maternity shopping. I went in to buy some clothes for (Mother’s Day) my fiancé & was a little intimidated. I was immediately helped by one of the staff members. She helped explain all the different types of clothing along with the different prices (cheap & expensive). She also pointed out a few sale items.
While I walked around the store getting things, Krista I believe her name was, offered to hold my things at the register. She was very helpful. She also offered me a free bottled water, which they have in the fridge in their «men’s lounge.»
Their men’s lounge has nice comfy seats and a big TV with ESPN playing. The kids lounge has a small jungle gym, I believe, and toys.
Overall my experience there was very pleasing. I don’t plan on going back lol, but I would def recommend it to expectant mothers.

Just left there and I thought it was amazing. I love the area specially for husbands and kids. The staff was very nice and helpful. My confidence is definitely boosted now that I know I have some cute clothes to wear! The Jessica Simpson line was my favorite!

My husband and I drove nearly two hours to visit the store. I am looking for a formal dress/​gown for his Army ball. I called prior to making the drive and was told they had a selection of formal dresses. Upon visiting, we realized that they in fact do not have any formal dresses or gowns. The style they showed me is what I normally wear to work. Very disappointed.

Based on three visits to this store, I’m giving it 3 stars. My first 2 visits were good, and would have earned a 4. However, my visit today was AWFUL, and doesn’t even deserve 1 star! The customer service was terrible. I was greeted when I walked in. She (Diane) asked if I was looking for anything in particular. I told her no, and she said, «Ok, take a look around. We have tons of promotions going on right now,» and walked away. She didn’t bother to take the time to tell me what the promotions were, or ask me if I was familiar with their store, etc.
As I shopped, the associates were good about taking my clothes from me and putting them in my dressing room. Although, it was expected. It was a Wednesday afternoon with at least 4 associates in the store, and I was their only customer. When I was finally ready to try on my clothes, I found my way to my dressing room, because the associates were too busy talking to each other to help me.
I had at least 15 items to try on, so I was in my dressing room for quite a while. While I was trying on my clothes not a single associate checked on me the entire time, even though I could hear them talking to each other right outside of my dressing room. Diane took the time to put her name on my dressing room sign and «mark,» me as her client, but didn’t bother to take the time to see how I was doing. I needed to try a couple of items on in another size, so I ended up having to get fully dressed in my regular clothes so that I could go get the new sizes. If an associate is going to start a dressing room for me, I expect that she is going to check on me and get new sizes for me if needed. Especially at a Maternity store! As I was about to walk back out into the store, Diane came back and asked me if I needed anything. So, I asked her to get me a tank top and a knee length skirt in a different size. She came back with the right tank top, but with a long skirt in a different color! Really? How difficult is it to bring back 2 correct items? So, needless to say I didn’t buy the skirt.
When I have visited the store before, they offered me juice or water as soon as I walked in. This time I was never offered anything, even though I was in the store for an hour. My first two visits I was treated very nicely, and the associates were very helpful, even though they were busy. This time, I was literally the only customer in the store (until I checked out), and I was treated like I wasn’t even there! When another customer did come in to the store I heard an associate (not Diane) take the time to tell her about the promotions, and she spent at least 5 – 10 minutes giving her one on one help in the lingerie department.
Unfortunately, this store will likely stay in business even though their customer service is severely lacking. This store has a huge variety of maternity clothes, that no other store around has. I bought several basics for my first pregnancy here, but now that I am in my second pregnancy, I’d rather buy pieces from Old Navy or Target. The prices at Old Navy and Target are more reasonable, and I don’t have to deal with terrible customer service.

Pricey, but worth it. Look for coupon online before shopping! And go when there are sales!
The store is clean, and the staff is very nice and helpful!
Ive only shopped here once so far, and it was after a traumatizing experience at Baby Gap! The girl that helped me was super sweet and knew what sizes I needed AND they were NOT pushy!

I used to really like this store, that is until my last visit. As a pregnant woman, shopping in a maternity store, I did not expect to be insulted repeatedly about my weight & baby bump. When the sales girl looked up my account, she seemed shocked to know that I was almost 8 months pregnant, because, according to her, I was barely showing. Though that did bother me because I am showing, I just let it go, as no big deal. It was actually what she said next that really upset me. She asked if I was having a girl, which I am, & then proceeded to say that she thought so, since women having girls gain weight in other places like hips & thighs, for example. So, basically, she was saying, though my baby bump is small, my hips & thighs are big. Exactly what you don’t want to hear as a woman, let alone an 8 month pregnant one. She did also make sure to let me know that if I was a petite woman, which i am not, it wouldn’t have mattered if I was having a girl, or a boy, I would have been all belly. gee thanks, i really didn’t need to be further insulted. This was the most insulting shopping trip I’ve ever had in my life. Don’t plan on ever returning again.

Staff treats everyone very well, and really caters to their customer (kids play area, sports tv for the guys, and refreshments and samples for the mamas). Pricey, but worth every penny! Love this place

loved this place! I saw this store from the street and instantly wanted to go inside! I was kinda nervous because I am «plus size» and didn’t think Id find anything but teeny clothes and rude sales ladies…
Right away I was greeted by a super friendly and nice, not annoying sales associate and she gave me the layout of the store, and told me to call for her if I needed help. There is a play area for kids where my daughter instantly made friends and I was able to shop, in peace, with her in my line of sight.
Plus size in the motherhood section was really small and disappointing but thats in any store… I didn’t really bother with looking in the other sections because I cannot afford $ 190.00 anything let alone jeans! I did find 2 pairs of size xl jeans that fit me perfectly, so big ladies of the ie, don’t be discouraged, I am not xl in anything, I was pleasantly surprised that they fit and fit comfortably and were flattering to my ever growing figure!
As you know shopping is exhausting! so I plopped down in a huge comfy chair and let my daughter play for a while and the sales ladies brought me juice and water! for free! lol. I love free stuff, especially free yummy cold stuff on a hot day.
I had a great experience here and I dont think its fair to rate this place a one star because you were too lazy to read the return policy online. Shop at Target and old navy if you want the maternity band on your pants to snag and tear after 5 minutes of wearing them and Old navys online return policy is exactly the same as dm’s.
I loved this place, had a great experience and def recommend it to all the pregnant mamas out there.

Great store, but horrible online return policy. ONLINE BUYER BEWARE: in store returns will only be refunded store credit! If you want a credit back to your card you have to pay for shipping again. You are better off buying maternity clothes at Target, Old Navy, and JCP.